Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
A pair of good back up lights on rear of trailers that would give sufficient light for backing up in low density areas.
Alberto Garza
Rating:
3.0
Dropped off the trailer on Sunday when they were closed, they open Monday check my trailer in, since on there end is a different day they now changedme $29 for a extra day when it was sitting on their lot.
Donna rogers
Rating:
5.0
Absolutely fantastic. The employees were very friendly and very helpful.
Pam Holland
Rating:
5.0
Needs a place to put GPS to make it more visible while driving, a good experience all around, very happy
Albert Messier
Rating:
5.0
Customer did not leave a comment.
Justin Lawson
Rating:
1.0
Customer did not leave a comment.
Justin Jones
Rating:
3.0
The 26 foot box truck I rented had 71k miles and had rattles a exhaust leak bad brakes the transmission wouldn't shift correctly
Kevin Ricker
Rating:
5.0
As owner of my statewide moving company since 1986 I have switched renting trucks from Penski to U-Haul.
Keep Up the Good Work.
727-584-2302 Largo, Florida
Peter Palmieri
Rating:
5.0
Customer did not leave a comment.
KRISTINA BERGER
Rating:
5.0
Customer did not leave a comment.
meri gardner
Rating:
5.0
Excellent service
JESSE RAYBORN
Rating:
5.0
Customer did not leave a comment.
robert jones
Rating:
4.0
Customer did not leave a comment.
RANDALL JULIAN
Rating:
5.0
Customer did not leave a comment.
Michael Carnrite
Rating:
2.0
No staff to unhook trailer I had to do it my self
Willard Ryan
Rating:
1.0
they weren't open have a better way to leave truck not leave out in the edge of a road
lyman golden
Rating:
4.0
I had a light problem in route. The person at Chiefland was very helpful & pointed out some things to check in the future
Harley Thomas
Rating:
1.0
First off the lady told me that I would get 30 miles for free from whatever miles I drove, then they charged me an extra day for the rental charge of $40 and an extra $14 for the safe move when I dropped the U-Haul off before I was supposed to
Brandie Entrekin
Rating:
4.0
Customer did not leave a comment.
larry bright
Rating:
5.0
Customer did not leave a comment.
pauli stevens
Rating:
5.0
Very grateful for Kips, made the transportation part of the move very easy. Thanks
Robert Mutz
Rating:
5.0
Great Service
DENNIS DORRINGTON
Rating:
5.0
Customer did not leave a comment.
Adam Tobias
Rating:
3.0
I had to put down a $100 cash deposit and when I returned the vehicle in another County they would not give me my $100 cash back instead they are mailing me a check my thought was if I gave them $100 cash back I should receive cash back the same day
Scott Brandon
Rating:
3.0
The unit I got was an older truck the ABS light and the check oil light was on which was a bit concerning but everything went fine.
SUE SELF
Rating:
5.0
Customer did not leave a comment.
Douglas Huff
Rating:
3.0
Customer did not leave a comment.
William Moore
Rating:
5.0
Customer did not leave a comment.
Sandy Bozeman
Rating:
5.0
Customer did not leave a comment.
JOHN GOETTSCHE
Rating:
5.0
Customer did not leave a comment.
DARLENE BARNHILL
Rating:
5.0
Customer did not leave a comment.
JIMMY MCKINNEY
Rating:
5.0
I have had the best experience with this location when having to use U-Haul at last resort. They are friendly, clean, an ready to help.
April Hall
Rating:
5.0
Customer did not leave a comment.
Neil Mackey
Rating:
5.0
Customer did not leave a comment.
Debra Williams
Rating:
5.0
Customer did not leave a comment.
Stanley swisher
Rating:
5.0
Nothing
sherri pundelbury
Rating:
5.0
Customer did not leave a comment.
Martha Cook
Rating:
5.0
Customer did not leave a comment.
Andre Verwey
Rating:
5.0
Customer did not leave a comment.
Barbara Klusendorf
Rating:
5.0
Customer did not leave a comment.
Abigail Williams
Rating:
5.0
Customer did not leave a comment.
craig jones
Rating:
5.0
Customer did not leave a comment.
James Clark
Rating:
5.0
Customer did not leave a comment.
Richard Gloss
Rating:
5.0
Customer did not leave a comment.
Greg Bertolo
Rating:
5.0
Amazing customer service and help. I’m telling everyone to go to Kips!
Gregory Hoehn
Rating:
5.0
Customer did not leave a comment.
Michael Sanders
Rating:
5.0
Customer did not leave a comment.
Amy Wilson
Rating:
5.0
Customer did not leave a comment.
Gary Durham
Rating:
3.0
Customer did not leave a comment.
Angelo Edine
Rating:
5.0
Customer did not leave a comment.
Mark Olds
Rating:
5.0
helpful and professional
Thomas Wisdom
Rating:
4.0
Customer did not leave a comment.
Charles Wiltse
Rating:
3.0
Prior damage to roof was leaking still
Cynthia Huffman
Rating:
5.0
Very kind service
Howard McLeod
Rating:
5.0
Customer did not leave a comment.
Mike Stephens
Rating:
5.0
Ben was outstanding helping to hook=up and unhook the trailer. Great experience. Very professional.
Millard Stump
Rating:
5.0
Customer did not leave a comment.
gary zika
Rating:
5.0
Customer did not leave a comment.
Scott Zeigler
Rating:
3.0
The other issue I had was with "Wendy in Traffic" completely unprofessional, on the phone with someone else (personal call with family or friend) while she was on the phone with me. Didn't resolve my issue at all, said she couldn't find my reservation or help me. It was very very strange and unprofessional.
Chris Aker
Rating:
3.0
Customer did not leave a comment.
Jerry Snow
Rating:
3.0
Customer did not leave a comment.
Ronald Crossman
Rating:
5.0
Just keep doing what you have done. Excellence.
WAYNE HOWE
Rating:
5.0
Tammie was great!
Ignacio Pineda
Rating:
5.0
I had given up on uhaul altogether after the horrible customer service received in IL and over the phone. The rep in Chiefland was awesome and had everything taken care if before I finished unhooking
Scott Miller
Rating:
5.0
Customer did not leave a comment.
CAREY UNDERWOOD
Rating:
5.0
Customer did not leave a comment.
KURT SONESON
Rating:
5.0
Customer did not leave a comment.
JAMES FRICK
Rating:
5.0
Customer did not leave a comment.
Susan Keck
Rating:
5.0
Customer did not leave a comment.
Kenneth Burton
Rating:
5.0
na
Robert Rinard
Rating:
5.0
Customer did not leave a comment.
REGINALD FITZPATRICK
Rating:
5.0
Trailer rental was the easiest part of the whole trip.
Robert Beauchamp
Rating:
4.0
Customer did not leave a comment.
Larry Baker
Rating:
5.0
Customer did not leave a comment.
Lauren Downard
Rating:
5.0
Customer did not leave a comment.
Mark Euson
Rating:
4.0
Customer did not leave a comment.
Jeffrey Conrad
Rating:
5.0
Customer did not leave a comment.
Frank Ruesch
Rating:
5.0
Customer did not leave a comment.
CRAIG JONES
Rating:
3.0
Customer did not leave a comment.
WILLIAM LINDGREN
Rating:
3.0
Customer did not leave a comment.
JANICE HAMPTON
Rating:
5.0
Customer did not leave a comment.
Roxie Petrill
Rating:
5.0
Love this place ❤️❤️❤️
ANGELIKA MEIER GERSTL
Rating:
5.0
Customer did not leave a comment.
William Hunter
Rating:
5.0
Love this place
Tammy is absolutely great she’s so helpful
ANGELIKA MEIER GERSTL
Rating:
5.0
Very clean, professional, helpful, quick, knowledgeable personnel at this location
MELVIN MCKENZIE
Rating:
2.0
Customer did not leave a comment.
Kimberly Carter
Rating:
5.0
Customer did not leave a comment.
Adam Hughes
Rating:
5.0
Awesome customer service
Steven Brown
Rating:
5.0
These folks are so nice! Would highly recommend.
LISA DAVENPORT
Rating:
4.0
Customer did not leave a comment.
Jeffrey Pavelka
Rating:
5.0
Kipps U-Haul they were very nice and helpful with prompt service was in and out with rental in15 minutes will use them again soon !
Scott Blakeney
Rating:
5.0
The young lady that was working there was absolutely amazing she did everything in her power to make my experience as good as possible I would highly recommend this location to anybody
Kevin Whyte
Rating:
5.0
I would love to buy one of your 5x9 utility Trailers. Do you sell your used Trailers?
Please let me know.
Kip store was operated very nicely.
Fast service.
patrick thompson
Rating:
4.0
Customer did not leave a comment.
ARTHUR PAUKUNE
Rating:
5.0
Great service, friendly staff overall good experience