Customer Reviews for Kips Self Storage LLC
(U-Haul Neighborhood Dealer)

157 reviews

13645 NW Hwy 19   Chiefland, FL 32626

(352) 490-9592

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(352) 490-9592

13645 NW Hwy 19
Chiefland, FL 32626

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

n/a

JOHN PARKER 
Rating:
5.0

Customer did not leave a comment.

steven smith 
Rating:
5.0

Customer did not leave a comment.

Janine Nash 
Rating:
4.0

A pair of good back up lights on rear of trailers that would give sufficient light for backing up in low density areas.

Alberto Garza 
Rating:
3.0

Dropped off the trailer on Sunday when they were closed, they open Monday check my trailer in, since on there end is a different day they now changedme $29 for a extra day when it was sitting on their lot.

Donna rogers 
Rating:
5.0

Absolutely fantastic. The employees were very friendly and very helpful.

Pam Holland 
Rating:
5.0

Needs a place to put GPS to make it more visible while driving, a good experience all around, very happy

Albert Messier 
Rating:
5.0

Customer did not leave a comment.

Justin Lawson 
Rating:
1.0

Customer did not leave a comment.

Justin Jones 
Rating:
3.0

The 26 foot box truck I rented had 71k miles and had rattles a exhaust leak bad brakes the transmission wouldn't shift correctly

Kevin Ricker 
Rating:
5.0

As owner of my statewide moving company since 1986 I have switched renting trucks from Penski to U-Haul. Keep Up the Good Work. 727-584-2302 Largo, Florida

Peter Palmieri 
Rating:
5.0

Customer did not leave a comment.

KRISTINA BERGER 
Rating:
5.0

Customer did not leave a comment.

meri gardner 
Rating:
5.0

Excellent service

JESSE RAYBORN 
Rating:
5.0

Customer did not leave a comment.

robert jones 
Rating:
4.0

Customer did not leave a comment.

RANDALL JULIAN 
Rating:
5.0

Customer did not leave a comment.

Michael Carnrite 
Rating:
2.0

No staff to unhook trailer I had to do it my self

Willard Ryan 
Rating:
1.0

they weren't open have a better way to leave truck not leave out in the edge of a road

lyman golden 
Rating:
4.0

I had a light problem in route. The person at Chiefland was very helpful & pointed out some things to check in the future

Harley Thomas 
Rating:
1.0

First off the lady told me that I would get 30 miles for free from whatever miles I drove, then they charged me an extra day for the rental charge of $40 and an extra $14 for the safe move when I dropped the U-Haul off before I was supposed to

Brandie Entrekin 
Rating:
4.0

Customer did not leave a comment.

larry bright 
Rating:
5.0

Customer did not leave a comment.

pauli stevens 
Rating:
5.0

Very grateful for Kips, made the transportation part of the move very easy. Thanks

Robert Mutz 
Rating:
5.0

Great Service

DENNIS DORRINGTON 
Rating:
5.0

Customer did not leave a comment.

Adam Tobias 
Rating:
3.0

I had to put down a $100 cash deposit and when I returned the vehicle in another County they would not give me my $100 cash back instead they are mailing me a check my thought was if I gave them $100 cash back I should receive cash back the same day

Scott Brandon 
Rating:
3.0

The unit I got was an older truck the ABS light and the check oil light was on which was a bit concerning but everything went fine.

SUE SELF 
Rating:
5.0

Customer did not leave a comment.

Douglas Huff 
Rating:
3.0

Customer did not leave a comment.

William Moore 
Rating:
5.0

Customer did not leave a comment.

Sandy Bozeman 
Rating:
5.0

Customer did not leave a comment.

JOHN GOETTSCHE 
Rating:
5.0

Customer did not leave a comment.

DARLENE BARNHILL 
Rating:
5.0

Customer did not leave a comment.

JIMMY MCKINNEY 
Rating:
5.0

I have had the best experience with this location when having to use U-Haul at last resort. They are friendly, clean, an ready to help.

April Hall 
Rating:
5.0

Customer did not leave a comment.

Neil Mackey 
Rating:
5.0

Customer did not leave a comment.

Debra Williams 
Rating:
5.0

Customer did not leave a comment.

Stanley swisher 
Rating:
5.0

Nothing

sherri pundelbury 
Rating:
5.0

Customer did not leave a comment.

Martha Cook 
Rating:
5.0

Customer did not leave a comment.

Andre Verwey 
Rating:
5.0

Customer did not leave a comment.

Barbara Klusendorf 
Rating:
5.0

Customer did not leave a comment.

Abigail Williams 
Rating:
5.0

Customer did not leave a comment.

craig jones 
Rating:
5.0

Customer did not leave a comment.

James Clark 
Rating:
5.0

Customer did not leave a comment.

Richard Gloss 
Rating:
5.0

Customer did not leave a comment.

Greg Bertolo 
Rating:
5.0

Amazing customer service and help. I’m telling everyone to go to Kips!

Gregory Hoehn 
Rating:
5.0

Customer did not leave a comment.

Michael Sanders 
Rating:
5.0

Customer did not leave a comment.

Amy Wilson 
Rating:
5.0

Customer did not leave a comment.

Gary Durham 
Rating:
3.0

Customer did not leave a comment.

Angelo Edine 
Rating:
5.0

Customer did not leave a comment.

Mark Olds 
Rating:
5.0

helpful and professional

Thomas Wisdom 
Rating:
4.0

Customer did not leave a comment.

Charles Wiltse 
Rating:
3.0

Prior damage to roof was leaking still

Cynthia Huffman 
Rating:
5.0

Very kind service

Howard McLeod 
Rating:
5.0

Customer did not leave a comment.

Mike Stephens 
Rating:
5.0

Ben was outstanding helping to hook=up and unhook the trailer. Great experience. Very professional.

Millard Stump 
Rating:
5.0

Customer did not leave a comment.

gary zika 
Rating:
5.0

Customer did not leave a comment.

Scott Zeigler 
Rating:
3.0

The other issue I had was with "Wendy in Traffic" completely unprofessional, on the phone with someone else (personal call with family or friend) while she was on the phone with me. Didn't resolve my issue at all, said she couldn't find my reservation or help me. It was very very strange and unprofessional.

Chris Aker 
Rating:
3.0

Customer did not leave a comment.

Jerry Snow 
Rating:
3.0

Customer did not leave a comment.

Ronald Crossman 
Rating:
5.0

Just keep doing what you have done. Excellence.

WAYNE HOWE 
Rating:
5.0

Tammie was great!

Ignacio Pineda 
Rating:
5.0

I had given up on uhaul altogether after the horrible customer service received in IL and over the phone. The rep in Chiefland was awesome and had everything taken care if before I finished unhooking

Scott Miller 
Rating:
5.0

Customer did not leave a comment.

CAREY UNDERWOOD 
Rating:
5.0

Customer did not leave a comment.

KURT SONESON 
Rating:
5.0

Customer did not leave a comment.

JAMES FRICK 
Rating:
5.0

Customer did not leave a comment.

Susan Keck 
Rating:
5.0

Customer did not leave a comment.

Kenneth Burton 
Rating:
5.0

na

Robert Rinard 
Rating:
5.0

Customer did not leave a comment.

REGINALD FITZPATRICK 
Rating:
5.0

Trailer rental was the easiest part of the whole trip.

Robert Beauchamp 
Rating:
4.0

Customer did not leave a comment.

Larry Baker 
Rating:
5.0

Customer did not leave a comment.

Lauren Downard 
Rating:
5.0

Customer did not leave a comment.

Mark Euson 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Conrad 
Rating:
5.0

Customer did not leave a comment.

Frank Ruesch 
Rating:
5.0

Customer did not leave a comment.

CRAIG JONES 
Rating:
3.0

Customer did not leave a comment.

WILLIAM LINDGREN 
Rating:
3.0

Customer did not leave a comment.

JANICE HAMPTON 
Rating:
5.0

Customer did not leave a comment.

Roxie Petrill 
Rating:
5.0

Love this place ❤️❤️❤️

ANGELIKA MEIER GERSTL 
Rating:
5.0

Customer did not leave a comment.

William Hunter 
Rating:
5.0

Love this place Tammy is absolutely great she’s so helpful

ANGELIKA MEIER GERSTL 
Rating:
5.0

Very clean, professional, helpful, quick, knowledgeable personnel at this location

MELVIN MCKENZIE 
Rating:
2.0

Customer did not leave a comment.

Kimberly Carter 
Rating:
5.0

Customer did not leave a comment.

Adam Hughes 
Rating:
5.0

Awesome customer service

Steven Brown 
Rating:
5.0

These folks are so nice! Would highly recommend.

LISA DAVENPORT 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Pavelka 
Rating:
5.0

Kipps U-Haul they were very nice and helpful with prompt service was in and out with rental in15 minutes will use them again soon !

Scott Blakeney 
Rating:
5.0

The young lady that was working there was absolutely amazing she did everything in her power to make my experience as good as possible I would highly recommend this location to anybody

Kevin Whyte 
Rating:
5.0

I would love to buy one of your 5x9 utility Trailers. Do you sell your used Trailers? Please let me know. Kip store was operated very nicely. Fast service.

patrick thompson 
Rating:
4.0

Customer did not leave a comment.

ARTHUR PAUKUNE 
Rating:
5.0

Great service, friendly staff overall good experience

Edward Pivacek 
Rating:
5.0

Customer did not leave a comment.

marcus Glover 
Rating:
5.0

Love this place they are so friendly and helpful

ANGELIKA MEIER GERSTL 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top