Comentarios del cliente para Kingston Express Lube

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Kingston Express Lube

Grado total:

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David T. en

Grado:

El cliente no dejó un comentario.

Keith K. en

Grado:

El cliente no dejó un comentario.

Tim S. en

Grado:

El cliente no dejó un comentario.

Dee M. en

Grado:

> When we returned the trailer after hours, we realized that we did not know how to unhook it!! After struggling for over 10 minutes, I ran next door to Sonic to find a *lucky* Sonic customer who would help us. Between the three of us, we finally figured it out. Perhaps train your customers on how to unhook? Or maybe we are clueless....

Scott S. en

Grado:

fast and easy drop off.

Steve D. en

Grado:

Nothing they were great !

Paul s. en

Grado:

Check in was smooth, personnel were helpful.

paul s. en

Grado:

Opened at 0830, my drop off time was 0800.

mark r. en

Grado:

Very professional and nice. Great experience.

JOAN F. en

Grado:

El cliente no dejó un comentario.

James G. en

Grado:

El cliente no dejó un comentario.

Rob C. en

Grado:

The tow dolly I rented had a few issues during use. The spring loaded pin that holds the ramp broke off during transport allowing the ramp to slide out and drag, until we noticed sparks from behind the vehicle. Also the traier lights stopped working half way through the transport. The business I picked up from was too busy to help load the dolly as well.

Cari V. en

Grado:

He was very helpful.

ALAN R. en

Grado:

El cliente no dejó un comentario.

GARRY B. en

Grado:

THE GUYS WERE GREAT AND VERY FRIENDLY , VERY HELPFUL, WILL RECOMMEND TO FAMILY AND FRIENDS

Nicole W. en

Grado:

El cliente no dejó un comentario.

Jim H. en

Grado:

El cliente no dejó un comentario.

Larry A. en

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El cliente no dejó un comentario.

David K. en

Grado:

El cliente no dejó un comentario.

Matthew D. en

Grado:

They were closing, and still very polite

Edgar P. en

Grado:

Still waiting final receipt via imail.

Darrell C. en

Grado:

N/A

Tommy S. en

Grado:

El cliente no dejó un comentario.

Bryan S. en

Grado:

Nothing, everything was perfect, quick, and easy!

Shane S. en

Grado:

El cliente no dejó un comentario.

Frank H. en

Grado:

Ending up haveing to pay extra 20 bucks because they said we went over the mileage which I was not told about and hey charged me for insurance that I did not need

Pat P. en

Grado:

Friendly guys and clean enough for an oil change shop. Good experience.

Eric S. en

Grado:

El cliente no dejó un comentario.

jeff m. en

Grado:

El cliente no dejó un comentario.

Ryan R. en

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El cliente no dejó un comentario.

Emily G. en

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El cliente no dejó un comentario.

elizaeth s. en

Grado:

El cliente no dejó un comentario.

Brian H. en

Grado:

El cliente no dejó un comentario.

JT H. en

Grado:

Excellent service. Good clean vehicle.

Carman M. en

Grado:

El cliente no dejó un comentario.

Edward V. en

Grado:

El cliente no dejó un comentario.

Kelsey L. en

Grado:

We thankfully made it to our destination safely. We then went to load the car we had just bought onto the trailer and the entire trailer went flying off our truck. We trusted that since it is policy for them to put the trailer on that it would be done properly. Instead we risked our safety and the safety of everyone that we drove near that day. I had my children in the truck with us. Imagine if that would have flew off while were driving especially if it had happened after we loaded the trailer. This is absolutely unacceptable.

Billy P. en

Grado:

El cliente no dejó un comentario.

Tom P. en

Grado:

App to turn in after hours would not work. Very difficult to navigate. Hard to get anyone on help line at web site. Will not use again. Very disappointed.

Brenda T. en

Grado:

El cliente no dejó un comentario.

Alan B. en

Grado:

Faster service

edward s. en

Grado:

Great central location

AUSTIN B. en

Grado:

El cliente no dejó un comentario.

nicola r. en

Grado:

El cliente no dejó un comentario.

Wesley R. en

Grado:

This was the worst U-Haul experience I have ever had. First of all I was Miss charged once $62 roughly and another time for roughly $190. Then when you all finally figured out what went wrong the location charge me once again another $180. This has resulted in multiple overdraft fees from my bank and I am now stranded in a different state where I just moved with my family to start a new job.

Michael R. en

Grado:

El cliente no dejó un comentario.

Ron R. en

Grado:

El cliente no dejó un comentario.

Sharon W. en

Grado:

El cliente no dejó un comentario.

Nathan R. en

Grado:

El cliente no dejó un comentario.

James G. en

Grado:

They were very helpful.

Tracy C. en

Grado:

Be more familiar with the computer rental system.

Caney K. en

Grado:

El cliente no dejó un comentario.

Rick B. en

Grado:

El cliente no dejó un comentario.

Lisa M. en

Grado:

El cliente no dejó un comentario.

Nancy W. en

Grado:

Seat belts were messed up and non useable. Fix leaks. All of my stuff was soaking wet. Water puddles up on top of totes, boxes ripped because they were wet. Antiques and furniture water stained.

Albert M. en

Grado:

El cliente no dejó un comentario.

Albert M. en

Grado:

Everything was fine??

steve c. en

Grado:

These thugs charged a 50.00 gas fee when the truck was returned with MORE gas than what was in it. I'm looking forward to letting my more than 3,000 friends on Facebook know what a criminal bunch this is. While I now live in Kentucky, I was Vice President of News at WVLT-TV, the Knoxville CBS affiliate for 11 years and have hundreds of friends in East Tennessee. This will be the most costly 50 dollars anyone ever ripped off from a customer of good repute. Reprehensible and totally unacceptable. I've a call into my Knoxville lawyer about taking them to small claims court.

Carl E. en

Grado:

El cliente no dejó un comentario.

Kathy K. en

Grado:

There was an issue with the contract. Paul worked with me to get the issue corrected. This took quite some time as we had to call the uhaul number to explain the issue. I talked to Stephanie - who was extremely helpful. The issue was taken care of over the phone. Paul stayed late to get the transaction posted. I was very happy with the service and brought the guys a dozen of donuts the next day to show my appreciation. A great group of guys! Thanks for all of your help.

John B. en

Grado:

El cliente no dejó un comentario.

mark b. en

Grado:

El cliente no dejó un comentario.

RICK E. en

Grado:

Unfortunately, the truck I rented had not been swept out from the previous use. There were Q-Tips on the bed of the truck which was pretty gross, not used but still the thought of "possibly" used Q-Tips turned my stomach a little. It's an ease fix. When the equipment is turned in, have an employee check to be sure it's clean before the next rental.

jack e. en

Grado:

El cliente no dejó un comentario.

Nathan N. en

Grado:

Outside of the trailer was very dirty but other than that it was well maintained.

lucinda e. en

Grado:

El cliente no dejó un comentario.

ed h. en

Grado:

at afterhour stores need something to help lift trailer hitches off reciever balls

Richard R. en

Grado:

El cliente no dejó un comentario.

Glenn C. en

Grado:

We were able to get the truck early it was there and we only waited a short time and was on our way to move. Ty

JIM C. en

Grado:

Wasnt aware of reservation, had NO dollys, had NO supplies (i.e. Straps, ropes, forearm forklifts) agent wasnt very knowledgable of how UHAUL system worked. When asked about other dealers in the area that might have needed equipment had no knowledge of phone numbers or help with finding the locations. Again issues anytime i use a location other than Alcoa Uhaul