Customer Reviews for Kings Truck And Auto Service
(U-Haul Neighborhood Dealer)

35 reviews

3990 State Rte 42   Mason, OH 45040

(513) 336-7150

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(513) 336-7150

3990 State Rte 42
Mason, OH 45040

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Most times I have dropped off here because it’s very convenient. Just know that there isn’t any one there most times but you can drop off just go through the process.

Thomas Moschel 
Rating:
5.0

Customer did not leave a comment.

Darrell Boff 
Rating:
3.0

If you tell a customer one thing don't change it. I picked the truck up and dropped it back off in about 9 hours.

Anthony Wright 
Rating:
5.0

Customer did not leave a comment.

Layne Browne 
Rating:
5.0

Customer did not leave a comment.

Shirley Richardson 
Rating:
5.0

Customer did not leave a comment.

Douglas Fuller 
Rating:
5.0

Customer did not leave a comment.

patsy hendrickson 
Rating:
1.0

The lady working the front desk was very rude. I said maybe there was a glitch in their system because uhaul flagged me an shouldn’t have. All we asked, was do you think the system might be messed up? Her exact words was,” if you don’t like how we do things there’s plenty of other U-Hauls you can go to. She was very unprofessional and rude! I DEFINITELY DO NOT RECOMMEND KINGS TRUCK & AUTO SERVICE!

Gregory Martindale 
Rating:
1.0

The service is just terrible, the woman who sits there is very rude

ZARIFJANOV ALPOMISH 
Rating:
5.0

Customer did not leave a comment.

PAM ANDERSON 
Rating:
5.0

Customer did not leave a comment.

Afzal Ali 
Rating:
5.0

Customer did not leave a comment.

Douglas Hecht 
Rating:
5.0

Very straightforward and to the point. Drop off was very easy and efficient. Staff was also very helpful!

Jacob Wheeler 
Rating:
5.0

Easiest pickup/drop off of all! I so appreciate how efficient the process was!

Maria Browne 
Rating:
5.0

Customer did not leave a comment.

dave tobin 
Rating:
5.0

Customer did not leave a comment.

Carol Posthuma 
Rating:
5.0

Everything was excellent except one thing I have to say it… the person who was handling paperwork in the office had very bad attitude. Poor customer service both times.. when I pick it up. And Worst service when I dropped it off and got my receipt. Thank you very much.

MAHER BAIRA 
Rating:
5.0

Outstanding and friendly service. I will continue to come to Kings Truck and Auto for all U-Haul needs.

Jim Rogers 
Rating:
5.0

Customer did not leave a comment.

Keith Mitchell 
Rating:
5.0

Customer did not leave a comment.

Franklin Rovaina 
Rating:
5.0

Customer did not leave a comment.

Jerry Damron 
Rating:
5.0

Customer did not leave a comment.

David Snyder 
Rating:
5.0

Customer did not leave a comment.

Chris Gallagher 
Rating:
4.0

Shana was excellent!

TONY KOUGIOS 
Rating:
5.0

Customer did not leave a comment.

Stephen Howard 
Rating:
4.0

I never got my paperwork that they emailed to me. But I did get my final checkout paperwork from UHaul in Youngstown.

ROB MARSHALL 
Rating:
4.0

Customer did not leave a comment.

Steve Dailey 
Rating:
3.0

Customer service was friendly but never left the building to check out or assist with putting the trailer where they wanted it, nor help with unhooking it. I didn't mind, but some customers may!

Darl Haagen 
Rating:
4.0

Customer did not leave a comment.

Frank Nataro 
Rating:
5.0

Yes customer service was great, will recommend them to fellow bussiness associates

Greg Brookover 
Rating:
4.0

Customer did not leave a comment.

REUBEN WHITE 
Rating:
5.0

Customer did not leave a comment.

Robert Scheuermann 
Rating:
5.0

Customer did not leave a comment.

Jerry Grove 
Rating:
5.0

Great fast service. Nice people to deal with. Reasonable rental rate! Will be back when I need to rent again.

James Case 
Rating:
5.0

Thank heavens for this place. The original location, Barrett’s, didn’t show and almost ruined my move. Never sign up at Barrett’s in South Lebanon.

William Tipton 
No reviews have been submitted for this location.

Additional Services at this Location

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