El cliente no dejó un comentario.Florence C.
Customer Reviews for Kings Tires II LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
This is not your typical U-Haul office, but rather, a tire vendor who contracts with U-Haul. A bit rough on the edges, but friendly and very high quality customer service which trumps a pretty showroom any day of the week! Went off without a hitch, and no lines!PATRICE M.
I was told my reservation would be ready at 8 AM. I arrived at 7:45 AM. My rental wasn't ready until 9:30 AM. It was dirty -- sunflower seeds all over the cabin floor. And I reserved 10 padding blankets, but was only provided 7.Phillip G.
All good, vernVERNON M.
El cliente no dejó un comentario.HANS M.
The location is filthy and ghetto and smells like dog feces. It needs a lot of love and care. The dog in the cage with the tiny bed broke our hearts, especially when the little girl kicked the cage because the dog was friendly barking at us.Maxwell M.
El cliente no dejó un comentario.DORTHY M.
The truck was filthy, I had to wash it and replace the wiper blade, the drives side wiper blade was down to the metal! the back of the truck bed had a sticky liquid spill from the previous rental. BADDDDFDD!EDWARD F.
El cliente no dejó un comentario.ULAIASI W.
The check engine light was on and the windshield was remarkably dirty.Steven K.
El cliente no dejó un comentario.DANIEL H.
My reservation was moved back twice, I get to clearlake ca where I had a 15' truck rented one way to wa state and NO TRUCK. 6 hours later the only thing offered was to drive another 3 hours to rent a 10' truck. Arrived at new location, rate was increased to 1200 from 800. FOR A SMALLER TRUCK THAT I HAD TO DRIVE 3 hours for. REPEATEDLY TOLD THATS THE BEST YOU CAN DO. Take the smaller truck for a higher price but lucky me you gave me 1 extra day and 300 miles. Then cue up the calls to turn the truck in a day early because no one had a copy of the extra day,except for the paperwork I kept. So to recap I paid you to change my move date twice, Then have to drive 150 miles in wrong direction to get a truck that is smaller then requested, paid the same price for smaller truck, then hassled that I am a day late when i am 2 DAYS early and 289 miles under the allotment. No business has treated me worse then uhaulJAMES M.
I was required to return the truck with 7/8 tank of gas that was given at initial rental. After driving 1000 miles I was charged for not having that exact amount. This was very upsetting considering that I did put extra gas in the tank prior to drop off but was shy approx 3 gallons and was charged almost 6 dollars per gallon. I feel like this was a scam that could have been avoided if I had a truck at initial rental with full tank of gas. Will most likely avoid your company due to this principal and feeling of being taken advanaged of for being 3 gallons shy of an initial 7/8 tank of gas.DERRICK P.
El cliente no dejó un comentario.Ian M.
El cliente no dejó un comentario.Danielle R.
El cliente no dejó un comentario.Cristy S.
Everything went smooth and had good customer service. Nice to support a local business owner at this rental location. So much easier and closer to my home than going to the main U haul rental facility.KAREN H.
El cliente no dejó un comentario.Jeff J.
El cliente no dejó un comentario.Lee K.
We were there on time, but truck had not arrived yet. Other than that, all was fine.Richard R.
This place was amazing. The staff was kind and the equipment was great. Completely impressed and thankful.Cari Z.
They over charges me , added an Xtra day , still trying to get my refundcraig K.
This pick up location was great however your online process was horrible, you changed the location and time frame with out notice or care for the customer. Uhaul as a company rates a zero with me.CHRISTOPHER C.
Add a key dropoff box!Christoph P.
Victor had to deal with some computer issues that weren't his fault. He took care of the situation, was courteous and a total pro.John L.
I'm not sure... It's some small businesses that make your company incredible undesirable.Uhaul can't fix stupid but can remove their business from less desirable locations I guess. Good luck.Sean N.
I wouldn't recommend renting a truck from you again, got the truck at 3/8 full tank. Used MAYBE a quarter tank. Put 40$ in and then you charged me anoth 66$ for gas to get it to full. Guess I didn't pay close enough attention but really? 14 gallons for 66$ = 4.71 a gallon. Wtf? Awesome. Thanks!David S.
Couldn't be better. Thank you.Terry L.
being in CS myself, I can truly say that the service I received was Top Notch !!! I will be back to this location again because of that alone....Kimbra W.
Made an appointment for 1:00 o'clock, however the truck was not returned by the previous rental driver until 1:30. By the time the truck was prepared and paperwork complete I was not out of there until 1:45. Since I had helpers waiting at my house to help me load until 2:00 pm, by the time I returned they were no longer available. Therefore, a fifteen minute load required me alone loading the truck for over 1 hour. What was most disturbing is that the previous driver was not even apologetic about his tardiness. I can only conclude that there was no penalty imposed by Uhaul on this late renter which in effect led to a very dissatifed customer. Will definetly consider other companies before using UHaul again.WAYNE W.
Fast and Easy ...Professional staff and very courteous!JOHN B.
El cliente no dejó un comentario.Joseph B.