Employees should not be allowed to smoke in the portable restrooms. Other than that, this location was great. The were very friendly and helpful.Baptist L.
Kings of Auto Boat & RV Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Charlene H.
U-Haul should provide at least two free tiedown straps cargo straps and at least three pads to cover furniture free that come with the truck rental. Even though I always use my own cargo straps it would be a good thing to have on the truck.matthew D.
The guys over there at Kings Auto we're so nice to me. They spoke, they wanted & kept me laughing. I will recommend to anyone who is looking for a U-Haul rental in Fairfield. Thanks, guys you were awesome.Valeria L.
El cliente no dejó un comentario.Karen M.
El cliente no dejó un comentario.lora J.
Joe Garcia the UHaul manager is great at his job. That Will guy isn't too bad either. Great service! Thanks guys!William T.
Good LocationTEGRE M.
El cliente no dejó un comentario.EDWARD MACDONALD C.
Not a single employee was wearing a mask. To be fair, they were prompt and helpful, but were not following public health guidelines.Timothy P.
Very friendlyPeter P.
Very friendly & helpfulSEDEF T.
El cliente no dejó un comentario.CARY O.
El cliente no dejó un comentario.Raphael T.
Fast and friendly service and would highly recommend them.PHILLIP B.
El cliente no dejó un comentario.MARTIN B.
Smooth rental from beginning to end. Price was excellentDOUGLAS K.
El cliente no dejó un comentario.Cerise M.
The staff was very helpful and courteous and the vehicle was ready to go and performed as expectedJohn D.
El cliente no dejó un comentario.TIFFANY W.
Provide more gas in vehicle, like 1/2 tank full would be great!Melvora J.
El cliente no dejó un comentario.Don C.
El cliente no dejó un comentario.Martin P.
Awesome people and atmosphere. 10/10 will recommend them to othersRussel B.
El cliente no dejó un comentario.roger H.
Good jobMike R.
El cliente no dejó un comentario.Jeremiah B.
El cliente no dejó un comentario.Kenneth C.
Excellent pre-rental and return service.Peter P.
Always the best folks and location working up a great price!Scott D.
Best service ever.. !!! Helpful and friendly guys. Quick in and out for both pick up and return...! ??Michelle C.
El cliente no dejó un comentario.Mark G.
Excellent service. Will reccomend to friendsROGER H.
Good customer serviceFernando T.
Customer service was excellentDarcell P.
El cliente no dejó un comentario.Patrick B.
I have used Uhaul a lot over the years and have always had a great experience. The location I normally rent from didn't have the truck I needed available at the time I requested so I tried out this new location. The employee I worked with was super nice and helpfulI, but it was so scary at night when I dropped off the truck. This location is in the middle of nowhere, with no lights so it was incredibly dark. I couldn't get service on my phone so the app to take pictures wouldn't open when I dropped off the truck. In the dark a man walked over to the truck. This was really frightening since they stated they would be closed and no one would be there at 10 pm when I dropped off the truck. I figured out he was an employee there, and he said he would drive the truck through the gate for me. We hopped in my car and left. Now I have a second invoice being sent to me... Can someone please reach out to me about this? ¡Gracias!Laina E.
I really appreciate the quality of this operation. Everyone I encountered were knowledgeable and professional. Keep up the good work!!Neil M.
Customer service was fantastic at this locationFaust D.
El cliente no dejó un comentario.James G.
As always my uhaul experience w Kings on S Pennsylvania ave was quick clean and accommodating. William Tobin was my rep and He makes it a pleasant job rather than a drag. Thanx! Would recomend and will repeatDeLe H.
nothing - the guy was very helpfulJames K.
El cliente no dejó un comentario.Carlo D.
El cliente no dejó un comentario.Antonious N.
The folks at the location are very helpful but they had a hard time printing out my receipt. The said their internet is intermittent. I was called twice about this order. Once to change the pickup location. It went from Vacaville to Suisun (20-plus miles away), and from 7 am to 9 am. Then they called again to say the truck had a flats and could I pick it up at 11 am.? Well, I balked at that so the gentleman on the phone said he'd ask another renter if they could be flexible. They said yes, so that was a relief as we had already called our help once to push back the time.Diane B.
Excellent service!Robert C.
Extraordinario servicio al clienteLATRENDA G.
Great serviceDaryl T.
I like the fact that it was easy and safe to park my own car nearby. I like the location too as it's close to Hwy-12 and I-80. I didn't really get to complete the online â€œcheckinâ€ with the U-Haul App, but your manual process was fast anyway.Leon G.
No improvements needed. Very friendly staff.Joanne A.
El cliente no dejó un comentario.Angela F.
El cliente no dejó un comentario.Steve W.
El cliente no dejó un comentario.Andrew S.
El cliente no dejó un comentario.Scott D.
El cliente no dejó un comentario.Cathlene M.
El cliente no dejó un comentario.Skylar L.
You can Ensure that I am able to Pick Up the truck Where requested so I don't have to PAY for the Additional Mileage!!Lisa Q.
El cliente no dejó un comentario.Brian P.
El cliente no dejó un comentario.David W.
I can't think of anythingWILLIAM C.
Need to improve customer serviceGiancarlo F.
El cliente no dejó un comentario.MARIA B.
great customer service and these gentlemen were very helpful.Cynthia C.
El cliente no dejó un comentario.Keetra W.
El cliente no dejó un comentario.anthony D.
The service was great.Kendra R.
Staff was incredibly friendly and helpful. Would recommend this place to anyone in the area.Samuel G.
El cliente no dejó un comentario.LYLE C.
devan was very knowledgeable skilled and very professional with assistance for my rental uhaul.lawana H.
The guys treat me like a friend. Thursday are awesome!Loree W.
El cliente no dejó un comentario.Glenn R.
I was over charged by $62. Will need a call back to resolve this issue. Gracias.Jesse T.
El cliente no dejó un comentario.Justin D.
El cliente no dejó un comentario.james H.
The help was friendly and knowledgeablerick V.
Awful customer service. U-Haul representatives over the phone need better training, the process of renting the truck was a headache. I will no longer do business with U-Haul again.Mario B.
El cliente no dejó un comentario.Steven S.
Give this youngman a rise, he represens Uhaul totally????????.Donna S.
El cliente no dejó un comentario.Anne R.
Was excellent service friendly service thank you againEFREN M.
Thank you people so very friendlyEFREN M.
There should be a check list for safety when hooking up a trailer. The trailer came off my hitch. It started to fish tail really bad I stopped and trailer sliding. A nice man stopped and helped me we seen the trailer screw down to hitch ball wasn't even tighter down. Called Kings and told him about it. He said oh sorry. I was about a mile away. Thank God it didn't happen on freeway near by. This could of turned out bad in the city, lucky it was in a rural area.ISABEL C.
El cliente no dejó un comentario.Cecilla T.
El cliente no dejó un comentario.Reed S.
El cliente no dejó un comentario.RaShaune S.
It was an utter nightmare. I made a reservation 4 days before I need the equipment. And Traffic was SHIT!!!. I spent 6 hours on the phone/email/texts and lost income because the equipment was not at the first location where traffic and close to where I needed it. I had to keep calling back. And traffic kept giving me a location 2+ hours in a different direction where I was going. I called the 3 locations where they said that the equipment was physically there only to say later go back to the original location. To get this tow dolly I spent 5.5 hours just to get it and come back to get my car. I spent 13 hours loading and on the road where it should have taken 5 hours.Richard C.
El cliente no dejó un comentario.johanna C.
Came through for my husband and I at a moments notice. Very professional, fast and overall nice guys. ¡Gracias!James M.
El cliente no dejó un comentario.Justin R.
El cliente no dejó un comentario.genesis T.
Dylan is super nice and very helpful. Very respectful and helpful.Tracy R.
The personnel at the location answered all my questions. They were professional and knowledgeable. Devyn and his mate were awesome.Paulino M.
El cliente no dejó un comentario.Abel M.
was a good experience blow a tire on the trailer 2 hours into the trip but it did look like a new tire all 4 tires looked brand new so i bought a new tire and put it on and was paid back for the tire so i feel good about the whole tripRoger C.
El cliente no dejó un comentario.Vickie J.
El cliente no dejó un comentario.Anthony S.
Couldn't get any better! This guy was great!!tracy A.
El cliente no dejó un comentario.greg H.