Customer Reviews for Kings Gate Self Storage
(U-Haul Neighborhood Dealer)

208 reviews

720 Patten Ave   Ray City, GA 31645

(229) 549-0169

Office Hours

  • Mon-Tue: 9 am–4:30 pm
  • Wed: 9 am–5 pm
  • Thur: 9 am–1 pm
  • Fri: 9 am–4:30 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(229) 549-0169

720 Patten Ave
Ray City, GA 31645

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–4:30 pm
  • Wed: 9 am–5 pm
  • Thur: 9 am–1 pm
  • Fri: 9 am–4:30 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
2.0

Customer did not leave a comment.

Jessica Stiles 
Rating:
5.0

Customer did not leave a comment.

Charles Thrawley 
Rating:
5.0

I don't see that anything need to be improved Ms Dawn was very pleasant and polite even help with hooking up the trailer

Charlene stroud 
Rating:
5.0

Service was exceptional with on time customer service

Bogus Knight 
Rating:
4.0

Nothing in my opinion.

Glennm McRae 
Rating:
5.0

We would highly recommend her to everyone. She goes way above and beyond to help out. Super friendly and cares about her rentals. She is awesome.

Terry Palmer 
Rating:
4.0

Nothing

Rodney Carrigan 
Rating:
5.0

Customer did not leave a comment.

Rodney Carrigan 
Rating:
5.0

Thr service was excellent. She was very helpful and friendly

Vicki Hart 
Rating:
5.0

Very nice location and very nice and helpful staff. We appreciated very much. Thank you

David Hanks 
Rating:
4.0

Customer did not leave a comment.

Cornell Jiles 
Rating:
5.0

Customer did not leave a comment.

Keith Garfield 
Rating:
5.0

Great location.

Susan Lynn 
Rating:
5.0

Send them to this location. They are super friendly and very professional and listen to what you need rather than what they have !

Rick Pearson 
Rating:
5.0

Customer did not leave a comment.

Paul Hillenbrand 
Rating:
1.0

The cargo area leaks water. My boxes were soaked on the bottom and my dishes broke. My mattress is still soaked. Paid $160 for a disaster

Bryant Bailey 
Rating:
5.0

Customer did not leave a comment.

ROBERT MORGAN 
Rating:
5.0

Customer did not leave a comment.

Mark Nelson 
Rating:
5.0

No issues. Quick interaction. Very friendly.

Jeffrey Dowling 
Rating:
4.0

Customer did not leave a comment.

Timothy Osteen 
Rating:
5.0

Customer did not leave a comment.

tracie Pitre 
Rating:
5.0

Customer did not leave a comment.

susan hernandez 
Rating:
5.0

Customer did not leave a comment.

Kirtikumar Prajapati 
Rating:
5.0

Customer did not leave a comment.

DIANA BUCKHALT 
Rating:
5.0

Customer did not leave a comment.

jessica davis 
Rating:
5.0

Nothing. Everything was very good!

Kimberly Purdy 
Rating:
5.0

Customer did not leave a comment.

Kesha Scott 
Rating:
5.0

Super friendly, courteous and helpful. Very accommodating and definitely will use them again if need be.

Barbra Selph 
Rating:
5.0

Customer did not leave a comment.

Dominic Tuttobene 
Rating:
5.0

Customer did not leave a comment.

Richard Thomas 
Rating:
5.0

Dawn is always a pleasure to do business with. She is very helpful and goes the extra mile to ensure her customers are satisfied.

Miriam Crosby 
Rating:
5.0

Customer did not leave a comment.

James Williams 
Rating:
5.0

Excellent service, I'll be back if needed.

Steven Sutton 
Rating:
5.0

There wasn’t anything to improve upon. The owner was very kind and helpful. Hopefully, next time I will meet her husband. They seem like good people.

Jarell Paul 
Rating:
5.0

Couldn’t have had a sweeter agent assisting us

Nelly Vowell 
Rating:
5.0

Love how Ms Gloria make you feel at home great customer service the property is clean just over all great thans

Tequilla stroud 
Rating:
5.0

Customer did not leave a comment.

Mark Milliones 
Rating:
4.0

Customer did not leave a comment.

Earnestine Williford 
Rating:
5.0

Customer did not leave a comment.

Brett Richardson 
Rating:
5.0

Ac didn’t work on the truck I rented .

Howad Lott 
Rating:
5.0

Very helpful and friendly. Short and sweet transition. Helped me with all my questions and concerns right then and there.

CHRISTIAN FRENCH 
Rating:
5.0

Customer did not leave a comment.

monty hall 
Rating:
4.0

Just put key in the box, easy. Was not familiar with the phone part, but everything seems to be taken care of.

Archie Mclaughlin 
Rating:
5.0

Customer did not leave a comment.

Edward Walker 
Rating:
5.0

Customer did not leave a comment.

Kenneth Mathis 
Rating:
5.0

The business owner was super friendly and very helpful. I will definitely recommend this location and I will also be using the location again myself! Great experience all around!

JULIE Gaskins 
Rating:
3.0

Customer did not leave a comment.

Jonathan Whitfield 
Rating:
5.0

Customer did not leave a comment.

Melanie Gurney 
Rating:
5.0

Customer did not leave a comment.

kesha Dennis 
Rating:
4.0

Customer did not leave a comment.

John Blevins 
Rating:
5.0

Customer did not leave a comment.

Kevin Lafferty 
Rating:
1.0

The first one I was spose to get I couldn’t get a key

Lashley Hinson 
Rating:
4.0

Customer did not leave a comment.

Jordan Stanford 
Rating:
3.0

A bigger building for the uhaul building it was a little a little hard to find

Marie Hogan 
Rating:
5.0

Customer did not leave a comment.

Amy Bolyard 
Rating:
4.0

Customer did not leave a comment.

michael pullen 
Rating:
5.0

Customer did not leave a comment.

Brenda Davis 
Rating:
5.0

Customer did not leave a comment.

Brett Richardson 
Rating:
5.0

Customer did not leave a comment.

Monica Springer 
Rating:
3.0

When there was a problem with the uhaul website, there was no one on site to help, and no one on the uhaul customer service number either. AC didnt work either.

Joseph Spain 
Rating:
5.0

Very good for my family

Stephanie Dozier 
Rating:
5.0

Customer did not leave a comment.

Jeff Fingerle 
Rating:
1.0

I reserved a dolly, no dolly was present and no one was there to help. I was told via calling, that I wouldn't be charged. I still was, and over a month later I still haven't received my refund.

Emily Menke 
Rating:
5.0

Customer did not leave a comment.

Belinda Wicks 
Rating:
4.0

Customer did not leave a comment.

Jason Previlon 
Rating:
5.0

dont worry its good

Nettie Yates 
Rating:
5.0

Customer did not leave a comment.

TRAVIS MUSE 
Rating:
5.0

This is a great location, very friendly and accommodating. My first rental experience I will use Uhaul again and recommend it to others.

Warnnie Music 
Rating:
5.0

Customer did not leave a comment.

Belinda Wicks 
Rating:
5.0

Customer did not leave a comment.

joseph watson 
Rating:
5.0

Customer did not leave a comment.

Sheri White 
Rating:
4.0

Customer did not leave a comment.

Nathan Carter 
Rating:
5.0

The 24/7 was not clear and would only let me pick up truck 1hour before scheduled time. Had to wait 45 minutes and then the code for the key box was wrong code and could not open until an associate showed up

Timothy Osteen 
Rating:
5.0

Dawn is truly the best ever

catie edwards 
Rating:
5.0

Very nice and friendly staff.

Eddie Perez 
Rating:
5.0

The agent at this location was very nice. I had a 26' truck that had to be navigated through a small area at the storage facility onsite. They actually backed the truck in for me.

Sheri White 
Rating:
5.0

Customer did not leave a comment.

Tonia Tucker 
Rating:
5.0

Customer did not leave a comment.

Shelia Ansley 
Rating:
5.0

Customer did not leave a comment.

Mike Glasscock 
Rating:
5.0

Customer did not leave a comment.

JAMES CAPERS 
Rating:
4.0

Customer did not leave a comment.

Toni Morrow 
Rating:
3.0

Operator was very personable and friendly.

Jan Hobson 
Rating:
3.0

When an object is ordered it should be left in the truck when the business is closed ordered a furniture dolly that I did not get

Lori Ashley 
Rating:
5.0

Love doing business with this place . The lady was sweet and helpful as one could be !

Alex Steverson 
Rating:
5.0

Customer did not leave a comment.

DAVID SHAW 
Rating:
5.0

Customer did not leave a comment.

Miriam Crosby 
Rating:
5.0

Customer did not leave a comment.

HUGH WRIGHT 
Rating:
5.0

Great pickup staff.

Johnny Evans 
Rating:
5.0

Customer did not leave a comment.

Miriam Crosby 
Rating:
5.0

Fast, friendly, excellent service...wonderful folks to do business with!

Russell Zirkle 
Rating:
5.0

Customer did not leave a comment.

Leo Mohr 
Rating:
3.0

Customer did not leave a comment.

John Cox 
Rating:
5.0

Customer did not leave a comment.

Taffey Blaxton 
Rating:
5.0

Customer did not leave a comment.

Gary Roland 
Rating:
4.0

The drop off location was very small in size but big in service. The process was simple and convenient...a pleasurable experience !!

PHILIP CASTENGERA 
Rating:
5.0

Customer did not leave a comment.

David Hanks 
Rating:
3.0

Could not park in lot yet luckily there was another truck next door parked behind some duplexes in wooded area to help determine where to leave truck. Maybe add signage to key drop box reagardi g parking.

James Okeefe 
Rating:
5.0

Nothing

William Welch 
Rating:
5.0

Customer did not leave a comment.

JESUS ARREOLA 
Rating:
1.0

Customer did not leave a comment.

Jamal Clements 
No reviews have been submitted for this location.

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