Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I don't see that anything need to be improved Ms Dawn was very pleasant and polite even help with hooking up the trailer
Charlene stroud
Rating:
5.0
Service was exceptional with on time customer service
Bogus Knight
Rating:
4.0
Nothing in my opinion.
Glennm McRae
Rating:
5.0
We would highly recommend her to everyone. She goes way above and beyond to help out. Super friendly and cares about her rentals. She is awesome.
Terry Palmer
Rating:
4.0
Nothing
Rodney Carrigan
Rating:
5.0
Customer did not leave a comment.
Rodney Carrigan
Rating:
5.0
Thr service was excellent. She was very helpful and friendly
Vicki Hart
Rating:
5.0
Very nice location and very nice and helpful staff. We appreciated very much. Thank you
David Hanks
Rating:
4.0
Customer did not leave a comment.
Cornell Jiles
Rating:
5.0
Customer did not leave a comment.
Keith Garfield
Rating:
5.0
Great location.
Susan Lynn
Rating:
5.0
Send them to this location. They are super friendly and very professional and listen to what you need rather than what they have !
Rick Pearson
Rating:
5.0
Customer did not leave a comment.
Paul Hillenbrand
Rating:
1.0
The cargo area leaks water. My boxes were soaked on the bottom and my dishes broke. My mattress is still soaked. Paid $160 for a disaster
Bryant Bailey
Rating:
5.0
Customer did not leave a comment.
ROBERT MORGAN
Rating:
5.0
Customer did not leave a comment.
Mark Nelson
Rating:
5.0
No issues. Quick interaction. Very friendly.
Jeffrey Dowling
Rating:
4.0
Customer did not leave a comment.
Timothy Osteen
Rating:
5.0
Customer did not leave a comment.
tracie Pitre
Rating:
5.0
Customer did not leave a comment.
susan hernandez
Rating:
5.0
Customer did not leave a comment.
Kirtikumar Prajapati
Rating:
5.0
Customer did not leave a comment.
DIANA BUCKHALT
Rating:
5.0
Customer did not leave a comment.
jessica davis
Rating:
5.0
Nothing. Everything was very good!
Kimberly Purdy
Rating:
5.0
Customer did not leave a comment.
Kesha Scott
Rating:
5.0
Super friendly, courteous and helpful. Very accommodating and definitely will use them again if need be.
Barbra Selph
Rating:
5.0
Customer did not leave a comment.
Dominic Tuttobene
Rating:
5.0
Customer did not leave a comment.
Richard Thomas
Rating:
5.0
Dawn is always a pleasure to do business with. She is very helpful and goes the extra mile to ensure her customers are satisfied.
Miriam Crosby
Rating:
5.0
Customer did not leave a comment.
James Williams
Rating:
5.0
Excellent service, I'll be back if needed.
Steven Sutton
Rating:
5.0
There wasn’t anything to improve upon. The owner was very kind and helpful. Hopefully, next time I will meet her husband. They seem like good people.
Jarell Paul
Rating:
5.0
Couldn’t have had a sweeter agent assisting us
Nelly Vowell
Rating:
5.0
Love how Ms Gloria make you feel at home great customer service the property is clean just over all great thans
Tequilla stroud
Rating:
5.0
Customer did not leave a comment.
Mark Milliones
Rating:
4.0
Customer did not leave a comment.
Earnestine Williford
Rating:
5.0
Customer did not leave a comment.
Brett Richardson
Rating:
5.0
Ac didn’t work on the truck I rented .
Howad Lott
Rating:
5.0
Very helpful and friendly. Short and sweet transition. Helped me with all my questions and concerns right then and there.
CHRISTIAN FRENCH
Rating:
5.0
Customer did not leave a comment.
monty hall
Rating:
4.0
Just put key in the box, easy. Was not familiar with the phone part, but everything seems to be taken care of.
Archie Mclaughlin
Rating:
5.0
Customer did not leave a comment.
Edward Walker
Rating:
5.0
Customer did not leave a comment.
Kenneth Mathis
Rating:
5.0
The business owner was super friendly and very helpful. I will definitely recommend this location and I will also be using the location again myself! Great experience all around!
JULIE Gaskins
Rating:
3.0
Customer did not leave a comment.
Jonathan Whitfield
Rating:
5.0
Customer did not leave a comment.
Melanie Gurney
Rating:
5.0
Customer did not leave a comment.
kesha Dennis
Rating:
4.0
Customer did not leave a comment.
John Blevins
Rating:
5.0
Customer did not leave a comment.
Kevin Lafferty
Rating:
1.0
The first one I was spose to get I couldn’t get a key
Lashley Hinson
Rating:
4.0
Customer did not leave a comment.
Jordan Stanford
Rating:
3.0
A bigger building for the uhaul building it was a little a little hard to find
Marie Hogan
Rating:
5.0
Customer did not leave a comment.
Amy Bolyard
Rating:
4.0
Customer did not leave a comment.
michael pullen
Rating:
5.0
Customer did not leave a comment.
Brenda Davis
Rating:
5.0
Customer did not leave a comment.
Brett Richardson
Rating:
5.0
Customer did not leave a comment.
Monica Springer
Rating:
3.0
When there was a problem with the uhaul website, there was no one on site to help, and no one on the uhaul customer service number either. AC didnt work either.
Joseph Spain
Rating:
5.0
Very good for my family
Stephanie Dozier
Rating:
5.0
Customer did not leave a comment.
Jeff Fingerle
Rating:
1.0
I reserved a dolly, no dolly was present and no one was there to help. I was told via calling, that I wouldn't be charged. I still was, and over a month later I still haven't received my refund.
Emily Menke
Rating:
5.0
Customer did not leave a comment.
Belinda Wicks
Rating:
4.0
Customer did not leave a comment.
Jason Previlon
Rating:
5.0
dont worry its good
Nettie Yates
Rating:
5.0
Customer did not leave a comment.
TRAVIS MUSE
Rating:
5.0
This is a great location, very friendly and accommodating. My first rental experience I will use Uhaul again and recommend it to others.
Warnnie Music
Rating:
5.0
Customer did not leave a comment.
Belinda Wicks
Rating:
5.0
Customer did not leave a comment.
joseph watson
Rating:
5.0
Customer did not leave a comment.
Sheri White
Rating:
4.0
Customer did not leave a comment.
Nathan Carter
Rating:
5.0
The 24/7 was not clear and would only let me pick up truck 1hour before scheduled time. Had to wait 45 minutes and then the code for the key box was wrong code and could not open until an associate showed up
Timothy Osteen
Rating:
5.0
Dawn is truly the best ever
catie edwards
Rating:
5.0
Very nice and friendly staff.
Eddie Perez
Rating:
5.0
The agent at this location was very nice. I had a 26' truck that had to be navigated through a small area at the storage facility onsite. They actually backed the truck in for me.
Sheri White
Rating:
5.0
Customer did not leave a comment.
Tonia Tucker
Rating:
5.0
Customer did not leave a comment.
Shelia Ansley
Rating:
5.0
Customer did not leave a comment.
Mike Glasscock
Rating:
5.0
Customer did not leave a comment.
JAMES CAPERS
Rating:
4.0
Customer did not leave a comment.
Toni Morrow
Rating:
3.0
Operator was very personable and friendly.
Jan Hobson
Rating:
3.0
When an object is ordered it should be left in the truck when the business is closed ordered a furniture dolly that I did not get
Lori Ashley
Rating:
5.0
Love doing business with this place . The lady was sweet and helpful as one could be !
Alex Steverson
Rating:
5.0
Customer did not leave a comment.
DAVID SHAW
Rating:
5.0
Customer did not leave a comment.
Miriam Crosby
Rating:
5.0
Customer did not leave a comment.
HUGH WRIGHT
Rating:
5.0
Great pickup staff.
Johnny Evans
Rating:
5.0
Customer did not leave a comment.
Miriam Crosby
Rating:
5.0
Fast, friendly, excellent service...wonderful folks to do business with!
Russell Zirkle
Rating:
5.0
Customer did not leave a comment.
Leo Mohr
Rating:
3.0
Customer did not leave a comment.
John Cox
Rating:
5.0
Customer did not leave a comment.
Taffey Blaxton
Rating:
5.0
Customer did not leave a comment.
Gary Roland
Rating:
4.0
The drop off location was very small in size but big in service. The process was simple and convenient...a pleasurable experience !!
PHILIP CASTENGERA
Rating:
5.0
Customer did not leave a comment.
David Hanks
Rating:
3.0
Could not park in lot yet luckily there was another truck next door parked behind some duplexes in wooded area to help determine where to leave truck. Maybe add signage to key drop box reagardi g parking.