Customer Reviews for Kings Auto Center
(Distribuidor de U-Haul del vecindario)

2,924 comentarios

1406 E Mulberry St   Fort Collins, CO 80524
(Mulberry & Link Lane North side of street)

(970) 221-0286

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 8:30 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 1 p. m.

Servicios en esta ubicación:

Contáctanos

(970) 221-0286

1406 E Mulberry St
Fort Collins, CO 80524
(Mulberry & Link Lane North side of street)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 8:30 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 1 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

The woman at the drop off location was very cheery and helpful the drop off was seamless. We had a 15 foot Ford Econoline truck. Fuel mileage was excellent, the truck was very powerful and worked very well. The rollup door and the ramp are easy to use and work flawlessly.

Jerome M. 
Clasificación:
5.0

Overall great experience

Brett A. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amy V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen M. 
Clasificación:
5.0

Again the original drop off site was less than a mile from where I unloaded, but they could not take the unit so I spent an hour round trip taking it somewhere else. Not this locations fault.

Delaney T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jerome K. 
Clasificación:
5.0

Hunter was very knowledgeable and helpful.

Guy C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Loren I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandra V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryson J. 
Clasificación:
5.0

El cliente no dejó un comentario.

GINA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald H. 
Clasificación:
5.0

Very good service to hitch the trailer onto my truck. Friendly employees!

Gina M. 
Clasificación:
5.0

Super friendly service!

Anke H. 
Clasificación:
2.0

I know I requested a 17' truck. I talked to a reservation person and made it clean multiple times a 15 foot truck would not be enough. Guess what we were given a reservation for. A 15'. So that is what we get. The website says a 15' is 19.95 per day. We were charged the 17' rate and were told any problems we had we have to call customer service. The staff who checked us out said there was 3/4 of a tank in the truck and that was what we had to return it with. But have 3/4 of a tank when we got in it. it was much closer to 1/2 a tank than 3/4 of a tank, but to avoid another face off we just filled it to 3/4. We had to decide what we could and couldn't move within the time we thought we could move before we were given a small truck with the same return item. Now we have to rent a truck on another day to finish. It will not be a UHaul.

Karen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONNIE C. 
Clasificación:
2.0

Difficult to find and on a frontage road that was hard to find. Very dark location, after hours, and ground was uneven. I fell where the ground just disappeared. Had there been street lights, it may have been easier to walk around.

CECELIA L. 
Clasificación:
2.0

Difficult to find and on a frontage road that was hard to find. Very dark location, after hours, and ground was uneven. I fell where the ground just disappeared. Had there bee eve street lights, it may have been easier to walk around.

CECELIA L. 
Clasificación:
2.0

Please ensure truck is ready on scheduked time. Also the cab was very dirty and there was no fuel in truck. I filled it up more than it was started with and still was charged for fuel.

Joshua M. 
Clasificación:
5.0

Fast check in and checkout

DAVID G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gina M. 
Clasificación:
4.0

They was unable to issue my refund back onto my debit card they tried a different route and I left there without my refund of my deposit they said hopefully it would be there by Monday if not then I needed to come back because they didn't know what was wrong that U-Haul must of did something in the system and now they don't know how they're going to be able to refund deposits on debit cards. I am a low income family and the $100 that they owe me would have greatly helped us this weekend to buy groceries and stuff I'm very disappointed that I have to wait and see if the way they try to do the refund works.

Margaret M. 
Clasificación:
5.0

These guys are great! I don't go anywhere else.

ROGER F. 
Clasificación:
4.0

Nada

STEPHEN G. 
Clasificación:
5.0

Equipment should be checked before putting in the truck so that they are in good condition.

Mj H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark P. 
Clasificación:
5.0

Customer representative at the U-Haul facility was extremely personable, friendly and professional. Made the rental process seamless.

gregg S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hiliary K. 
Clasificación:
5.0

Thank you so much for a smooth experience!

Cecelia G. 
Clasificación:
5.0

Great job!

Vincent F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gil K. 
Clasificación:
5.0

The staff at Kings Auto Center are incredibly helpful and kind. I am not tech savvy and they walked me through everything and printed paper copies for me. They made the whole process stress free for me. What an asset for the community! ¡Gracias!

maureen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER B. 
Clasificación:
5.0

This is the mist professional uhaul location that I have ever used.

JAMESMICHAEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander L. 
Clasificación:
5.0

Nothing. The whole staff was outstanding, especially the guy with the tattoos. One of the most helpful, down to earth people I've dealt with in customer service. Put him up for a raise. That guy is worth the money and great with helping. He went out of his way to assist me with some issues that occurred and give me suggestions.

Matthew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kermit T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry G. 
Clasificación:
5.0

Your staff were immensely helpful, thank you!

Jonathan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LeAnn R. 
Clasificación:
5.0

Had a terrible shake at 60 mph. It did run great and was a total powerhouse truck. Maybe drive them once in awhile?

Lou R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve S. 
Clasificación:
4.0

Very helpful & friendly staff helped us get on our way in a timely fashion. Only issue (which they were also very aware of) was how crowded the lot was. Overall, it was a good experience.

Oliver P. 
Clasificación:
5.0

We did an after hours drop off.

carol D. 
Clasificación:
2.0

El cliente no dejó un comentario.

MARIA L. 
Clasificación:
3.0

I went to Kings Auto Center, and they informed me they had nothing to do with U-Haulâ€"that I had to go next door. I had to turn around the 20-foot truck in their small space.

Barbara M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMANTHA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce L. 
Clasificación:
1.0

They are fucking ride as fuck!! Ever ever would I rate this place

Brian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debbue D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick C. 
Clasificación:
4.0

Be more clear on credit card qualifications and charges.

ALICIA C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rachel H. 
Clasificación:
5.0

very easy and fast transaction. keep up the good work.

RAUL E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER DANIEL S. 
Clasificación:
3.0

Truck was dirty. Lots of Dings and dents on the outside. I took pictures but was not provided a walk through sheet or text to officially note it and the employees were not concerned, as I was.

LENA A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deborah J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas S. 
Clasificación:
5.0

The man that helped me, I believe his name is Cameron, was very knowledgeable, efficient and a hard worker.

SCOT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom W. 
Clasificación:
5.0

The agents who worked there were friendly and helpful. Hunter got us going with speed and efficiency...we appreciated him very much. Thank you, Hunter, for a very good experience!!!

Thomas B. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

kurt H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frances Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Laurence R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol J. 
Clasificación:
5.0

Caleb was AMAZING! 5 stars all around for his knowledge, customer service and efficiency. Customer Service is what I do as a profession and he is next level. No changes - perhaps give them a better billing/operating system - it was very slow and seems antiquated for U-Haul being such a large company.

Sabrina E. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dennis F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruth C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen S. 
Clasificación:
3.0

Clean all truck windows inside and outside, my truck was dirty. Windshield wiper blades were bad. I had ask for a newer truck because this was a long ride and I wanted a dependable truck the uhaul attendant said this truck only had 116000 miles. The doors on the had to slammed had in order for the doors to close all the way. Once loaded and starting my journey the suspension and the brakes were very sloppy and the transmission didn't sound or seem to change gear right on the side streets, ok on the highway. Four hours into the 28 hour trip the air conditioner started turning of and on then no cold air. I call uhaul and they told me to go to the uhaul service station witch was out of our way. We got to the uhaul service station and the manager said they were closed but he would still work on it. He replaced the ac air pump, changed the wiper blades and also fixed the air bag light that had been lit up on the dash. We were there over an hour they did a great job. After being on the road for eight hours the air conditioner start to do the some thing not working it was a very hot ride family not very happy. Once we made it florida and unloaded the box, two boxes on the front passenger side had got wet from water coming in from the corner of the box. The two boxes contained now a wet laptop, wet expensive cook books and multiple electronic devices.

JOHN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH W. 
Clasificación:
5.0

Nothing - staff were good

Robert D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Benjamin W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cecillio C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Larry H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith W. 
Clasificación:
5.0

Everything was perfect. Drop off was very efficient. Gracias.

GREGORY D. 
Clasificación:
5.0

It was a very good experience and I would certainly recommend for moves.

GINA J. 
Clasificación:
5.0

No comment. The service Wes perfect!

Charles S. 
No se han enviado comentarios para esta ubicación.

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