Customer Reviews for King Vape & Tobacco
(Distribuidor de U-Haul del vecindario)

34 comentarios

5224 Market St   Wilmington, NC 28405

(910) 790-9942

Location Hours

  • Lun. - dom.: 9 a. m. - 7 p. m.
Horario especial
  • 4/20/2021 - 5/1/2021: cerrado

Services at this Location:

Contáctanos

(910) 790-9942

5224 Market St
Wilmington, NC 28405

Services at this Location:

Location Hours

  • Lun. - dom.: 9 a. m. - 7 p. m.
Horario especial
  • 4/20/2021 - 5/1/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

¡Gracias!

NOLIN J. 
Clasificación:
5.0

I needed to rent a U-Haul last minute for getting some furniture. Everything was clean and well maintained, I recommend! No issues at all!

Naya M. 
Clasificación:
5.0

Automated drop off

CHARLES T. 
Clasificación:
1.0

Employee at vape shop had no idea that this was a uhaul drop point. Was rude and impatient, finally without explanation he ripped paperwork out of my hand, stormed out the front door and jammed it into orange box without saying a word and with no record for me to verify my drop off of trailer. If the procedure is to not enter Vape shop and just drop it off and put paperwork in orange box, that probably should've been explained to me at the beginning. I would advise any future customers not to enter Vape shop, and if they do do it at their own risk as they may get their head bit off?

John S. 
Clasificación:
3.0

The one person in the store had to not only manage a continuous flow of customers but also people dropping off their trailer. You have to be able to park your trailer and unload it yourself. I had a 6 x 12' one. Hopefully this particular location does not rent out trailers. This was the third location I had to find for trailer drop off.

cyrus K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Worthy S. 
Clasificación:
4.0

I only needed the truck for two hours , Very convenient of being able to complete entire transaction through smart phone, but it was a little pricey

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Peter M. 
Clasificación:
5.0

I would highly recommend renting from this location! Katlin was extremely helpful and made the process simple! Great customer care! Thank you Katlin

lisa L. 
Clasificación:
5.0

Staff was very pleasant

Bernadette S. 
Clasificación:
1.0

I returned the truck and the vendor could not provide me a receipt- either electronic or printed. Been waiting 10 minutes so far. Still no receipt. Sketchy business.

Steve B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Tania C. 
Clasificación:
2.0

The person inside the store was surprised I was returning equipment to his location and had difficulty looking up my contract. He didn't have anybody to unhitch the trailer so I did it myself.

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica N. 
Clasificación:
1.0

The rep gave me wrong information pertaining to return location. I tried to return the equipment to a closer location only to be told that it would cost me more to return it there. Because of this, I was unable to return to the original location on time. This was not my fault. The rep then tried to charge me almost triple my rental rate. Luckily, a real Uhaul rep showed up and stepped in. He ended up waiving the additional charges but couldnt explain how the charges almost tripled. I feel like the original rep was basically trying to steal from me. I will not ever return to this location.

HOUCK B. 
Clasificación:
3.0

Wheels on hand truck were damaged.

Jose M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sophie Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott A. 
Clasificación:
3.0

It was weird to me to return to a vape shop. The employee didn't seem real knowledgeable about returns. He seemed to struggle a bit. I was charged an additional $14 for overage on mileage which I was under the assumption that it was a one way rental with unlimited mileage.

Tammy K. 
Clasificación:
1.0

the person that set up my reservation messed it up 3 times and had to start over and seemed confused on what he was doing. i asked basic questions about the reservation, like drop off locations and how long i would have the trailer for and he didnt know until after he set up the reservation and it was on my confirmation. this should have been a short process and took over 30 min to set up and pick up the trailer. he didnt inspect the trailer to make sure all the lights worked or that the trailer was hooked up properly. later i found out the lights were not working and had to drive it 5 hours like that.

JAMES H. 
Clasificación:
3.0

The rep was nice enough it's just weird picking up a Uhaul truck from a vape shop. The rep forgot to charge his computer overnight which caused me to wait for his computer to restart.

VINCENT T. 
Clasificación:
2.0

Not enough personnel to provide quick and speedy service.

JAMES T. 
Clasificación:
5.0

Smooth drop off. Good customer service.

Craig K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy H. 
Clasificación:
3.0

Had to sweep the back of the truck out

Donald T. 
Clasificación:
3.0

The attendant had no idea what he was doing and gave all kinds of wrong information. I will NOT use this location again.

catherine M. 
Clasificación:
5.0

Everything went fine. Perfect

joseph G. 
Clasificación:
3.0

El cliente no dejó un comentario.

lamont N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jillian B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joshua J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Blanche C. 
Clasificación:
1.0

We registered and paid online. Took over 90 minutes for the clerk to release the vehicle at King Vape. The pick up spot was changed at the last minute and that really seemed to confuse the pick up store. Rescanned our licenses, etc. What a disaster!

Kimberly D. 
No se han enviado comentarios para esta ubicación.

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