Comentarios del cliente para Kenwood Corporate Centre

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Kenwood Corporate Centre

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greg G. en

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Good experience.

deb W. en

Grado:

Not a thing

Glen F. en

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El cliente no dejó un comentario.

Pascal N. en

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El cliente no dejó un comentario.

ken R. en

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El cliente no dejó un comentario.

Perry P. en

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El cliente no dejó un comentario.

Alex T. en

Grado:

The best customer service that I have experienced at U-Haul. Thank you!

clayton L. en

Grado:

Smokers ruin a good interior! I do not smoke, and past renters have. It stunk of it, and it’s not your fault, nearly impossible to get out that stink! It bugs me that they still do it even though it says non smoking! Oh well. They’re jerks. Arnprior is a good store. Ran well. Thank you. Truck was in excellent running condition.

MARION N. en

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El cliente no dejó un comentario.

Melissa B. en

Grado:

Customer service wasn't too notch. Felt as though we were being talked down to instead of having a conversation.

Donald C. en

Grado:

100% satisfied again with my uhaul trailer rental. Clean safe equipment that is easy to hook up and tow.

Ian F. en

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El cliente no dejó un comentario.

dixon J. en

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Nothing the service very good. Mark and employees are away will to help .

brenda G. en

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El cliente no dejó un comentario.

Dave F. en

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El cliente no dejó un comentario.

david W. en

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El cliente no dejó un comentario.

Arden R. en

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They are excellent to work with

JODY L. en

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El cliente no dejó un comentario.

Brian L. en

Grado:

Service was great throughout the whole experience......made our move to our new home a pleasure......Thank you so much

Donald C. en

Grado:

Make your website more user friendly

TERRY M. en

Grado:

Handle the reservation locally rather than using the U-haul corporate system.

barry C. en

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El cliente no dejó un comentario.

Doris P. en

Grado:

a problem free experience - just the way I like it !

richard C. en

Grado:

Not much people where very good an professional

marie-josee P. en

Grado:

ATTN Claude Lafreniere, I had requested a 15ft truck, Ottawa to Ottawa or Gatineau to Gatineau, for 48 hours starting July 31st 11AM. Since nothing seemed available and I had expressed that I had some flex to pick up if necessary, I agreed to pick up in Arnprior with arrangements made by Mr. Lafreniere, to include some mileage (150km) to compensate for the distance. My actual move was 2 blocks in Aylmer PQ. I asked for a quote for this special arrangement but never got one sent to me. I expected to pay the rate I saw on-line, i.e. $29/day x 2. At pick-up in Arnprior I was changed $231.88 ($200+$5+$26.68 tax=$231.88), with no breakdown of how the $200 was arrived at. I understand that Mr. Lafreniere himself approved a rate of $89.00 before tax, but that the pick-up location in Arnprior arbitrarily applied the rate of $200. Although I was happy to get a truck at all I am very upset with having been charged more than twice what I expected, not to mention the extra cost to me in gas to pick-up a truck at such a distance. To add insult to injury the truck was 20 minutes late in Arnprior, and when I questioned the rate they said I would have to work in out with customer service 1-800-468-4285 after the fact. Today, Aug 3rd, I finally had time to investigate this billing. After waiting on the line 30 min they told me to call 1-800-789-3638 which to a further 15 minutes to answer then told me to hold while they transferred me to a location which answered me in French. This is where I finally got some assistance i.e. they suggested that the written survey is best way to obtain response, so there it is.

Scott L. en

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El cliente no dejó un comentario.

Kelly W. en

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El cliente no dejó un comentario.

Michael A. en

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El cliente no dejó un comentario.

Diane K. en

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Nothing. Everything was great, service and equipment.

DENNIS A. en

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Very pleased!

Karen I. en

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Nothing! Service was superb from the time I walked into the office to rent a truck, to the time I dropped it off. Fantastic service!

Maurice R. en

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El cliente no dejó un comentario.

Michael A. en

Grado:

El cliente no dejó un comentario.