Customer Reviews for Kentucky Food Max
(U-Haul Neighborhood Dealer)

14 reviews

800 E Kentucky St   Louisville, KY 40204

(502) 515-5475

Office Hours

  • Mon-Sun: 10 am–10:30 pm

Services at this Location:

Contact Us

(502) 515-5475

800 E Kentucky St
Louisville, KY 40204

Services at this Location:

Office Hours

  • Mon-Sun: 10 am–10:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
2.0

Pick up location was nasty and unfriendly

Chris Hoover 
Rating:
3.0

Customer did not leave a comment.

Donovan Miller 
Rating:
1.0

The truck was very dirty and when I picked up the U-Haul I was charged double and was charged for things. I didn’t ask for very very very disappointed and will never be back to this location.

Stefanie Mccoy 
Rating:
3.0

Customer did not leave a comment.

Nathan Stone 
Rating:
3.0

Customer did not leave a comment.

Darcy Everett 
Rating:
3.0

I was late I called to figure out where the store was. I’m not familiar with downtown Louisville. They gentleman did help me find the store, but didn’t help me in any other way.

emily story 
Rating:
3.0

Cobren lo correcto le ponen muchos. Cargos extras

Marlon Teran 
Rating:
2.0

This location had homeless people lying around where the 2 UHAUL trucks were parked. The area smells of urine. I was a bit afraid to leave the truck there. You may want to check it out.

DIANA SULLIVAN 
Rating:
5.0

Customer did not leave a comment.

MARY LASSITER 
Rating:
1.0

I was charged for fuel even though I refilled tank to the same level it was at when I picked up. Also was charged for a 2nd full day because I returned it an hour late.

William Gallagher 
Rating:
3.0

We arrived at 5:20 pm to return our rental which was due at 5:30. Very small lot, so difficult to park the rental truck. Took the app quite awhile to upload all of the photos, so it was close to 5:45 before all of the information was uploaded. I hope you don't add late fees due to this.

Susan Talwalkar 
Rating:
3.0

Customer did not leave a comment.

dan lindsay 
Rating:
2.0

Turned the vehicle in a day early and got charged $20. Said the vehicle was on 1/8 tank of gas and I have a picture with it on 1/4 as I turned the truck off. Charged $92. Will not use uhaul again.

Jack Lykins 
Rating:
3.0

It was a scary place to drop off. A lot of people hanging around. The clerk at the gas station was nice and said just drop off the key in the box. No one there to represent U-Haul. But it was a Sunday, so I guess that's how it works.

Nancy Hyler 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top