Comentarios del cliente para Kenosha Storage LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Kenosha Storage LLC

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Janet P. en

Grado:

Nothing. This was a clean place to store household furniture. The women and one male were always kind and helpful. VERy Very pleased. As an older customer they treated me like family and took the time to watch the moving company unload my household goods.I went early one morning and one of the women was there checking that all the doors were locked on the storage areas. Thank God there are people like them. There are not many like them left in the world. They are super duper great.

gerald B. en

Grado:

El cliente no dejó un comentario.

Gregory K. en

Grado:

Customer Service was quick and friendly. Storage unit was clean and dry and safe. Really all you could ask for in a storage unit.

David R. en

Grado:

U-Haul Rep was courteous & well informed & helpful. She was ill in the PM when I returned truck so I hope my adjustment to 28 miles used & & reduction in my total credit card charge by $1.38 to $93.21 was done. Thanks.

April S. en

Grado:

Customer service was excellent by the office staff, the unit clean and easy to access.

Jean D. en

Grado:

El cliente no dejó un comentario.

Chris H. en

Grado:

N/A

Anthony F. en

Grado:

El cliente no dejó un comentario.

Kris W. en

Grado:

El cliente no dejó un comentario.

Anthony A. en

Grado:

Good staff!!

teresa S. en

Grado:

El cliente no dejó un comentario.

dean K. en

Grado:

El cliente no dejó un comentario.

David B. en

Grado:

The staff are the Best!

Michael V. en

Grado:

Overall a good experience. I've worked with this site before. The truck was unlocked before I retrieved the key. The cab had an odd/bad smell. The truck was very beat up on the outside. The windshield had a crack and there were a lot of dings and dents. All seemed to be marked. When returning the truck, the key drop box wasn't clear. I used the storage drop box. Overall, a good experience for the 1st time using the app for self pick up.

Ana Q. en

Grado:

I did not get a chance to move in the night I planned, but the staff was very helpful and friendly when I set up my reservation.

MELISSA H. en

Grado:

The facility called me to confirm details even before my moving date.

Karline A. en

Grado:

The truck had a very bad odor. Very bad.

Dan J. en

Grado:

El cliente no dejó un comentario.

Ja'Net B. en

Grado:

Very clean, spacious and accessible.

bruce H. en

Grado:

Excellent service.

jeff S. en

Grado:

El cliente no dejó un comentario.

christopher g. en

Grado:

Never got to use the storage facility they close to early on Saturday

TIM G. en

Grado:

Original preferred pickup location when booked turned out to be unavailable. Thought when order was confirmed pickup location was set. Email confirmation stated preferred pickup location. Was contacted by a different location and they stated they showed their new pickup location to also be the drop off location? Planned pickup time could not be accommodated with out using 24/7 app option which required an additional 15 miles being added to allotted mileage which helped. Requested return time changed from 11 am to 8 am on the return day. We later found out the next day the original return location was again the actual return location. Would like to see when booking based on needs and booking is confirmed that it does not deviate from customer needs for usage. UHaul should not confirm booking if requested booking cannot be completed instead notify at time of booking with alternate options to see if they are acceptable.

David B. en

Grado:

Tammy was extremely helpful

David B. en

Grado:

Awesome Location, Tammy is great!

BOB H. en

Grado:

very good experience, easy access to our items. If I ever need storage again I will use Kenosha storage. I highly recommend them

JOE C. en

Grado:

The staff is awesome , Tammy, Melissa and Dorthy do a fanamanal job, excellent staff!

Heather I. en

Grado:

El cliente no dejó un comentario.

rodrigo B. en

Grado:

El cliente no dejó un comentario.

Brian S. en

Grado:

What would really have improved my experience would have been uhaul not changing my reservation at the last minute. Also not changing my pick and drop off location to 20 miles away and then charging me for driving those miles.

Kim R. en

Grado:

El cliente no dejó un comentario.

Ralph B. en

Grado:

It took me over an hour at the place to get the truck, all kinds of problems with printing, the computer etc. She tried putting in my card and DL info three times, I even prechecked on the phone and nothing. It took a couple of phone call to the main UHaul office to get it done. I got the truck after one hour. To add insult to injury my card was charged for three rentals, this was on a Friday. My card was not credited for the two wrong rentals until Wednesday.

Irasema R. en

Grado:

El cliente no dejó un comentario.

DOUGLAS J. en

Grado:

El cliente no dejó un comentario.

DONNA D. en

Grado:

El cliente no dejó un comentario.