Customer Reviews for Kenny Road Market
(Distribuidor de U-Haul del vecindario)

1,768 comentarios

4658 Kenny Rd   Columbus, OH 43220
(N Of Henderson Rd)

(614) 459-3641

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 9 p. m.
  • Dom.: 9 a. m. - 8 p. m.

Servicios en esta ubicación:

Contáctanos

(614) 459-3641

4658 Kenny Rd
Columbus, OH 43220
(N Of Henderson Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 9 p. m.
  • Dom.: 9 a. m. - 8 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

One of the best location and equipment was in very good condition

Shanmugaraj G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Yuntian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

tucker W. 
Clasificación:
5.0

Is was great, wouldn't change a thing!

Cynthia H. 
Clasificación:
5.0

Excellent, efficient service. Great prices and the truck was in great shape.

Gareth Z. 
Clasificación:
5.0

Great experience, very quick and easy!

Tracey G. 
Clasificación:
1.0

The service was okay the price was outrageous, the gas needle did not move. I only had the van from 5:53 pm to 742:pm. Was charged $45.90. We maybe went 10 miles or 20 miles.!I was shocked at the price.

leoa L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Breanne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don M. 
Clasificación:
5.0

Agent was wonderful. Will most definitely tell my friends!

Robin K. 
Clasificación:
5.0

Have used this location multiple times, have always had great experience.

KATHRYN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mona C. 
Clasificación:
5.0

Friendly and quick staff. Would rent from here again in a heartbeat.

Wesley K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zoe D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arturo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karl G. 
Clasificación:
5.0

El cliente no dejó un comentario.

samir R. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

elisabeth O. 
Clasificación:
4.0

Can't think of anything

thab T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chante R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kuiyi S. 
Clasificación:
4.0

The people at the location were very friendly and helpful. My van/truck was very helpful and easy to use however it wasn't all clean and neat.

GulsahRose L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan U. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

bryant A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolle H. 
Clasificación:
5.0

So convenient to the campus area, and staff was very nice and helpful.

MaryJo N. 
Clasificación:
3.0

The location was convenient for me, however the truck had several physical issues that were not noted in pictures during the check-in. There was a missing knob for the headlights, and a huge dent in the driver side front quarter panel that impacted the doors ability to open and close. But I only needed it for a short day move, so it wasn't a huge deal. It does seem like it should be better maintained though.

Wendolyn F. 
Clasificación:
2.0

The person working this location was rude and condescending.

Erik B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas C. 
Clasificación:
5.0

The staff has been on this rental, as well as rentals in the past, been very friendly, professional, and willing to provide the best service. The equipment has always been provided in a timely manner and has always been in working condition. They have a nice pizza place with good food, beside the Uhual/Beer Zone Store, called Vinnies pizza. But I digress, The only disappointment that I have is with Uhaul company itself, is by not offering a discount for military members, whether they are active duty or retired.

George T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Halit T. 
Clasificación:
5.0

from reserving, picking up, returning : extremely efficient, professional, personable interactions. CJH

Clarke H. 
Clasificación:
5.0

Very friendly staff. Rental process was smooth and easy.

Deborah N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared S. 
Clasificación:
5.0

Great service. Very nice man

Melanie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leonard B. 
Clasificación:
5.0

Amazing location and staff. Experience was clear, fast and efficient. Best experience I've ever had with uhaul!! 5 stars all the way.

Jeremy H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Donita B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin S. 
Clasificación:
5.0

It's all good

Alfatih A. 
Clasificación:
5.0

Super easy pick up and drop off. Everyone was super friendly and helpful. Would definitely use this location again!!

Kaitlin A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terry R. 
Clasificación:
5.0

Absolutely the nicest and most informed person at this location could mot be more happier with customer service both at picking up and dropping off.Thankyou for an easy in and out!!

HARVEY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sara C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don M. 
Clasificación:
5.0

John at the store was AMAZING . Service was great at the store. The uhaul website and app are garbage. I needed to add more time to my overall rental. No option on the app or website. The only way was to call and wait on hold for 22 min to talk to someone.

Richard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS G. 
Clasificación:
5.0

El cliente no dejó un comentario.

alexanderdra W. 
Clasificación:
5.0

The location is good and the clerk was fantastic

Abdelhakim K. 
Clasificación:
5.0

The guy who signed me up was super thorough and great

Natalie K. 
Clasificación:
5.0

This location needs a lockbox for after hours rental or drop off.

Thomas J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rick R. 
Clasificación:
3.0

The conversation from the uhaul rep was condescending and not appreciated. We needed a truck for Sunday too but chose to go somewhere else.

Cathi C. 
Clasificación:
5.0

Process was quick and easy. People were very friendly 珞

Andrea J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gene W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen A. 
Clasificación:
5.0

Nothing! It was perfect!

Alecia I. 
Clasificación:
5.0

You are the best.

Mohand Said A. 
Clasificación:
5.0

Perfect service, and nice team work appreciate guys.

Fateh D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Madeline D. 
Clasificación:
3.0

There should be scheduled routine maintenance because the truck I rented has the light on then the driver leather seat is all cracked. Then the passenger seat cup holder is dirty & has trash on it including disposal face mask☹️

Edward M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renee D. 
Clasificación:
4.0

The process was all much smoother and easier than I expected. Rules and regulations were clear. The cab of the truck could've been cleaner and smelled better. Overall I would recommend and use this location again.

Tatum F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shonta C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lindsay H. 
Clasificación:
5.0

Great customer service! I was in and out very quicky with only minimal waiting.

Mark P. 
Clasificación:
3.0

The truck was very dirty and the cigarette smell was very intense. There was an open bag of chips and coke from another person.

Ivanett B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray N. 
Clasificación:
5.0

Overall this was the best experience I've had with uhaul! The staff was very friendly and jovial. The only thing I can complain about is that there's no sign at the beer zone location saying saying u-haul. Everything else was quite stellar.

jacob K. 
Clasificación:
4.0

It was hard to find, in that it is INSIDE a place called "Beer Zone" -- so I drove around a little trying to find a "UHaul' sign so I could pull in. The person inside who set me up, was very detail oriented with his instructions and explanation of the agreement. The cargo van was very, very stinky with smoke and wasn't clean, but it worked fine - no mechanical issues.

Marlin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zerui Z. 
Clasificación:
3.0

The cab of the U-Haul was not clean at all. There was dirt everywhere and old medication on the floor. When I originally booked the U-Haul I asked for a dolly, but when I can to pick it up I told the worker I no longer needed because my father had one I could borrow. When I drove 2 hours to pick up my stuff I was then made aware that there was no ramp. I have been using uhaul for a long time and have never known or received a ramp. When I called the the workers about if they had a mobile ramp, etc to help, the lady was very rude and just said well you didn't rent one with a ramp so that's your problem. When I went to drop off the uhaul the previous worker did not upgrade my rental, so the gentleman who checked me out questioned me about having a dolly.

Rochele R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thanh B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne P. 
Clasificación:
5.0

It took me a few minutes to find the UHaul desk, which is located in a convenient store on Kenny Road. Nevertheless, the agents were friendly, helpful, and very efficient. Billing was clear -- there were no surprise charges. The desk processed paperwork quickly and pleasantly.

Paul S. 
Clasificación:
5.0

James was very organized and quick to get thru the process.

Sheree Z. 
Clasificación:
5.0

FIRST CLASS SERVICE.

Judith T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chengyu G. 
Clasificación:
5.0

So easy and convenient! Great service!

Donna M. 
Clasificación:
5.0

Don't be afraid of miracles happening for everyone

Taylor B. 
Clasificación:
3.0

This was my first experience using uhaul and honestly it was terrible, so much so that I will most likely use a different company for future needs. I was given absolutely NO information on how the process worked. We showed up to the location which had several stores. There was no signage saying that any of them handled uhauls. We tried checking in online for about 30 minutes because that's what it said to do. We input everything including credit card information and got absolutely nowhere. It wouldn't let me log into my account, we tried calling customer service but were on hold forever until we gave up. Finally after wasting 30 minutes we decided to just walk into the stores and see if any of them could help us with the uhaul. We found the one that did and the worker was kind of rude/short with us saying that they don't do online check in etc. We ended up getting it figured out but we wasted SO much time because uhaul didn't give any helpful instructions and were unable to be reached.

Heather G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ronnie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hang L. 
Clasificación:
5.0

I've always used the Kenny Road market for my U-Haul rentals and they've always been great. Friendly, accommodating and I've never had a problem. Highly recommend.

Chuck V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dylan K. 
Clasificación:
2.0

El cliente no dejó un comentario.

MONICA T. 
Clasificación:
4.0

Staff was excellent and equipment met our needs.

Noel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth G. 
No se han enviado comentarios para esta ubicación.

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