Customer Reviews for Keiths Uptown Tire & Service
(U-Haul Neighborhood Dealer)

120 reviews

9 S Virginia St   Carrollton, MO 64633
(One block east of court house on virgina street)

(660) 542-0811

Location Hours

  • Mon-Thur: 9 am - 3 pm
  • Fri: 9 am - 4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(660) 542-0811

9 S Virginia St
Carrollton, MO 64633
(One block east of court house on virgina street)

Services at this Location:

Location Hours

  • Mon-Thur: 9 am - 3 pm
  • Fri: 9 am - 4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Was lied to about the actual cost and left with nothing to live on for the rest of this month when I called to complain, was yelled at and talked over have contacted an attorney and will do all I can to warn people what liars and cheaters u-haul is

Tina M. 
Rating:
5.0

Great customer service. Answered any questions I had.

Donald S. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

Stephanie H. 
Rating:
5.0

Excellent customer service!!

Haydn R. 
Rating:
3.0

Customer did not leave a comment.

Kent P. 
Rating:
5.0

Customer did not leave a comment.

LEONARD A. 
Rating:
4.0

Customer did not leave a comment.

BRUCE M. 
Rating:
5.0

We dropped off the truck at 9 p.m. Location was closed but there was enough area to park and a convenient drop box.

Bobby N. 
Rating:
5.0

Customer did not leave a comment.

BRUCE W. 
Rating:
5.0

Great Service!! Came in to help even though they weren't open on the weekend!!

Kevin R. 
Rating:
5.0

Customer did not leave a comment.

Doug L. 
Rating:
5.0

Customer did not leave a comment.

Joe B. 
Rating:
3.0

Customer did not leave a comment.

BRENT H. 
Rating:
1.0

The approval for the 24-7 truck was a ridiculous wait, getting my reservation or getting into contact at all was like pulling teeth.

Hannah S. 
Rating:
5.0

Great people

Cindy J. 
Rating:
4.0

Customer did not leave a comment.

CHARLES R. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
5.0

All was great!

Robert W. 
Rating:
5.0

Customer did not leave a comment.

carl S. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Israel C. 
Rating:
5.0

Customer did not leave a comment.

Dodie M. 
Rating:
4.0

Customer did not leave a comment.

Scott M. 
Rating:
5.0

Customer did not leave a comment.

Jana H. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Skip R. 
Rating:
5.0

Customer did not leave a comment.

CLARKS F. 
Rating:
5.0

Always excellent service!!!

Trisha S. 
Rating:
3.0

Customer did not leave a comment.

Jeff L. 
Rating:
1.0

The truck was not maintained at all I called and complaining it was so noisy and shaking to where I had headache for 2 days after that experience. Supposedly someone was supposed to call me from uhal shame that didn't happen never again would I do business with uhal.

Lirim S. 
Rating:
5.0

Customer did not leave a comment.

Michelle S. 
Rating:
5.0

Customer did not leave a comment.

William D. 
Rating:
3.0

Customer did not leave a comment.

Rick C. 
Rating:
5.0

Excellent Service!!!! Highly Recommended!!!!!

Ben P. 
Rating:
2.0

The gentleman that helped hook up the trailer (Keith) was not friendly.

Josh F. 
Rating:
5.0

I had no issues at all. Great experience.

Angela S. 
Rating:
5.0

Customer did not leave a comment.

Teri H. 
Rating:
5.0

Fantastic service again! Such a good experience. Thank you!

Karen B. 
Rating:
5.0

Keep doing what you're doing. Streamlined process and great customer service helped make this a nice experience.

Karen B. 
Rating:
2.0

The area was very dark. If I hadn't had a flashlight on my phone it would have been impossible. The lock used on the back of the truck took over 30 minutes to get off in 10 degree weather. Access to the keys need to be more accessible.

Tim R. 
Rating:
4.0

Customer did not leave a comment.

terry S. 
Rating:
4.0

Customer did not leave a comment.

Scott W. 
Rating:
5.0

Everyone was very helpful.

Davey M. 
Rating:
5.0

Customer did not leave a comment.

Brad H. 
Rating:
5.0

I dealt with both Keith and Janet when I picked up the unit. Both were polite, professional and helpful. I still have a billing issue that is being worked through. Janet has been amazingly helpful so far. She contacted Larry Timpe, who also was very responsive in correcting the issue and satisfy the customer. I also spoke to Larry in Springfield and he also was very helpful and assured me the problem was being corrected and I should have the charges reversed in the next 2 to 3 working days.

Dave F. 
Rating:
5.0

Customer did not leave a comment.

Sean H. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey E. 
Rating:
5.0

Customer did not leave a comment.

Nancy B. 
Rating:
5.0

Customer did not leave a comment.

Esther P. 
Rating:
5.0

Customer did not leave a comment.

Donnie M. 
Rating:
5.0

Customer did not leave a comment.

Brad H. 
Rating:
5.0

Customer did not leave a comment.

Michelle R. 
Rating:
4.0

Customer did not leave a comment.

Ruth M. 
Rating:
5.0

Customer did not leave a comment.

Daryl O. 
Rating:
3.0

Customer did not leave a comment.

Theopolis J. 
Rating:
3.0

Customer did not leave a comment.

Susan B. 
Rating:
3.0

Customer did not leave a comment.

karen W. 
Rating:
5.0

Staff was personable and very helpful. I had never towed a trailer and they answered all my questions.

Eric A. 
Rating:
5.0

Customer did not leave a comment.

Mikki M. 
Rating:
5.0

Keith's MFA remembered me from my cal the day before. I was in and on my way quickly. 4 X 8' trailer was ideal for what we needed. Thanks!

Steven A. 
Rating:
5.0

Customer did not leave a comment.

Pam B. 
Rating:
5.0

Customer did not leave a comment.

JULIE C. 
Rating:
5.0

Customer did not leave a comment.

Gary S. 
Rating:
5.0

Keith's MFA provides outstanding service and support. Jana Hye was very helpful, and Keith makes sure the equipment is well-maintained. I've used Keith's MFA for U-Haul rental many times and will continue to do so. Great operation. Thank You!

ROBERT B. 
Rating:
5.0

The service I always get from the staff at Keith's mfa services is always the friendliest service everytime! There for they always get my business on renting a U-HAUL Truck and equipment.

Tim B. 
Rating:
4.0

Customer did not leave a comment.

JOHN A. 
Rating:
5.0

Have bigger trucks available at the areas, so a person don't have to spend part of a day driving over 75 miles one-way to pick up a 26ft truck. Instead has to settle for a 15ft truck cause its available there at that location, but now has to make around 4 trips instead of just 2 trips. So now I have doubled my milage cause smaller truck more trips, and not enough time to drive to get big truck. Good money making on your part, but hurts our wallets and pocketbook for so much a mile.

TIM B. 
Rating:
5.0

Very helpful!! No problems at all had a very good experience.

BRUCE S. 
Rating:
5.0

Great Service!! Thank you so much!!

DONN 1. 
Rating:
2.0

Not present. Rude on phone. Was given a cleaning charge for no reason.

Christopher S. 
Rating:
3.0

We dropped the trailer in their lot at night.

Karl M. 
Rating:
5.0

Customer did not leave a comment.

seth G. 
Rating:
5.0

I've rented several times from this location and they always deliver what I ordered, on time, clean, and in excellent condition. I'll continue to be a good customer of U-Haul. I don't have any suggestions for improvement--just please keep up the good service.

ROBERT B. 
Rating:
5.0

friendly, helpful, convenient, and economical.

LEIGH K. 
Rating:
4.0

Customer did not leave a comment.

SUSAN B. 
Rating:
4.0

Customer did not leave a comment.

ERICA C. 
Rating:
4.0

Customer did not leave a comment.

LAURA A. 
Rating:
4.0

Customer did not leave a comment.

RICK P. 
Rating:
3.0

I had to pick up the truck at their convenience, not mine, therefore creating an additional day of charges...

Ralph R. 
Rating:
5.0

Customer did not leave a comment.

GEORGE C. 
Rating:
5.0

Customer did not leave a comment.

MONIKA W. 
Rating:
3.0

Customer did not leave a comment.

CAMMIE M. 
Rating:
5.0

the truck was very clean. It got great gas mileage. And it ran very well. Thank you U Haul and MFA

TIMOTHY H. 
Rating:
2.0

I reserved Trailer in Higginsville with no problem...but when I picked up Trailer in Carrollton...they couldn't get the price confirmed that I was told in Higginsville. I was probably there for at least 30 mins. Price ended up be a little more and I was OK with price...but took way too long to leave Carrollton, MO

Donn E. 
Rating:
4.0

Very easy drop-off. Friendly staff.

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

ALLAN V. 
Rating:
5.0

Customer did not leave a comment.

BECKY / KEVIN W. 
Rating:
4.0

They made it very easy for us with this move. Thank you.

PAUL/ NICHOL E. 
Rating:
5.0

Customer did not leave a comment.

EMILY V. 
Rating:
4.0

Customer did not leave a comment.

JAMES W. 
Rating:
4.0

Customer did not leave a comment.

Philip S. 
Rating:
5.0

Customer did not leave a comment.

TERRY H. 
Rating:
5.0

Nothing, they were great!

TRACI H. 
Rating:
3.0

Customer did not leave a comment.

CARRIE W. 
Rating:
3.0

Better selection of sizes, in trucks.

JEFFREY S. 
Rating:
5.0

Customer did not leave a comment.

MARY B. 
Rating:
5.0

Customer did not leave a comment.

CLARK E. 
Rating:
5.0

The service and availability of equipment at Keith's MFA is excellent without exception. I regularly rent U-Haul equipment here and have always been completely happy with the service and equipment. I'll keep using them, and will refer friends to them as well.

Robert B. 
Rating:
4.0

I would right U-Haul on building or a sign post. It looked like a plain OLD building, (MAKE LOOK LIKE A BUSINESS, related to U-Haul!)

DANA C. 
No reviews have been submitted for this location.

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