Comentarios del cliente para KC Trucks

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de KC Trucks

Grado total:

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John D. en

Grado:

Ken was very helpful. He worked out all the details at and above our satisfaction. I would and will highly recommend him and his facility in the future.

David P. en

Grado:

El cliente no dejó un comentario.

Shaun G. en

Grado:

Outstanding

judy G. en

Grado:

El cliente no dejó un comentario.

Christopher F. en

Grado:

Not a thing. Very friendly, easy going, informative, and helpful. Went through all features, even helped with hook up. (Car trailer) Much appreciated, thanks

john D. en

Grado:

Everything was perfect!

Tabatha C. en

Grado:

El cliente no dejó un comentario.

william P. en

Grado:

every thing was great and went smoothly--thanks

Nelson K. en

Grado:

UHAUL is making a BIG mistake by trying to control ever aspect of the rentals online. I would not have taken this truck off the lot at KC Trucks, if not for Ken at KC. The only truck available had 127,000 miles on it with no working AC. Ken could not get anyone at UHAUL to return his call. Ken took the truck to a mechanic, on his own, and had the AC repaired and assured me that he thought the truck was up to an 850 mile freeway trip. It was not! The left front tire rattled my teeth and at times was bouncing completely off the road at 60 MPH. You forget that most people develop a personal relationship with their rental providers. The way UHAUL is using the providers as a storage yard and trying to monitor rentals, who is maintaining your equipment. Someone at UHAUL should have known the terrible condition of this truck. By the way, I forgot to tell you the brakes were also squealing at every stop. My wife and I, along with our church friend, prayed the whole time that this truck would get us to Titusville. And to add insult to injury, UHAUL wanted us to turn the truck in at Rockledge, two cities from our destination.

Carol L. en

Grado:

El cliente no dejó un comentario.

Patrick A. en

Grado:

Have working headlights on the truck. Tell customer the final price and not that it costs 40 dollars. They left out the part of that I would be charged .99 cents a mile also

RENEE J. en

Grado:

Quick & convenient

Rebecca S. en

Grado:

El cliente no dejó un comentario.

Bob K. en

Grado:

El cliente no dejó un comentario.

Paul W. en

Grado:

Professional and a quick and easy return.

Angela B. en

Grado:

El cliente no dejó un comentario.

Lily M. en

Grado:

I waited in the lobby for 10 minutes before being helped & the man at the front desk ran me up, told me to go to my car and back up to the tow trailer. He then attached the trailer & told me the steps I had to take to attach my car to it (very fast, I couldn’t really keep up). I was struggling getting it started and he said he couldn’t help me “too much, or I would have to pay him”. On my way to my returning city, I realized he did not give me the dolley which I had paid for. When I called him about it, he said he didn’t know how to take the dolley off the contract and to just have my returning/drop off location do it. Definitely caused a frustration for me through and through.

James J. en

Grado:

El cliente no dejó un comentario.

Maria P. en

Grado:

El cliente no dejó un comentario.

charles J. en

Grado:

El cliente no dejó un comentario.

Brad L. en

Grado:

El cliente no dejó un comentario.

Reba R. en

Grado:

Actually, Uhaul helped making "a moving experience" less stressful

Kenneth P. en

Grado:

The way you charge out the over milage cost me 2 over draft because of the way you collect charge up front collect on pending account then charge over mileage then take full amount give back original payment held over mileage cost me over draft .stupidest shit I ever seen ......

Hurley S. en

Grado:

Doing a good job

Mark C. en

Grado:

El cliente no dejó un comentario.

David M. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

El cliente no dejó un comentario.

chris H. en

Grado:

El cliente no dejó un comentario.

STACY G. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

El cliente no dejó un comentario.

Christopher B. en

Grado:

El cliente no dejó un comentario.

David H. en

Grado:

I dropped off the equipment after hours. The online drop off instructions were not easy to find on your website. Please make them more prominent.

HELEN A. en

Grado:

El cliente no dejó un comentario.

EDWARD P. en

Grado:

El cliente no dejó un comentario.

Mary P. en

Grado:

El cliente no dejó un comentario.

Mark G. en

Grado:

El cliente no dejó un comentario.

George W. en

Grado:

This was a smooth transaction.

Chandra R. en

Grado:

El cliente no dejó un comentario.

Matt B. en

Grado:

El cliente no dejó un comentario.

Lee D. en

Grado:

El cliente no dejó un comentario.

Tom T. en

Grado:

El cliente no dejó un comentario.

jeremy F. en

Grado:

Friendly service with no issues. I called the day before and set my reservation. Stopped in the store the next afternoon to pick up the trailer. 15 minutes and I was on my way. Wouldn't hesitate to use KC Truck for any of my needs in the future.

Dan F. en

Grado:

El cliente no dejó un comentario.

Thomas H. en

Grado:

El cliente no dejó un comentario.

Tammy K. en

Grado:

El cliente no dejó un comentario.

Harvey H. en

Grado:

The proprietor was very courteous, helpful, and professional! It was obvious why he had been a U-Haul rep for so long! Would definitely rent equipment from KC Trucks again!

William T. en

Grado:

El cliente no dejó un comentario.

michael B. en

Grado:

El cliente no dejó un comentario.

Janelle L. en

Grado:

The folks at KC Truck were very nice and accommodating..

daniel G. en

Grado:

El cliente no dejó un comentario.

Corey B. en

Grado:

El cliente no dejó un comentario.

Kelly H. en

Grado:

El cliente no dejó un comentario.

keith L. en

Grado:

Great service, product worked perfectly.

Charles M. en

Grado:

Kind and courteous manager Good equipment

Jury R. en

Grado:

El cliente no dejó un comentario.

lance H. en

Grado:

El cliente no dejó un comentario.

Donnie M. en

Grado:

El cliente no dejó un comentario.

Robert W. en

Grado:

El cliente no dejó un comentario.

Rickey G. en

Grado:

Went great I will use them again..

Sheila J. en

Grado:

El cliente no dejó un comentario.

Rich C. en

Grado:

Excellent customer service!

kathy L. en

Grado:

El cliente no dejó un comentario.

jonathan M. en

Grado:

Great equiptment! Super nice staff!! Will use again!

Ricky G. en

Grado:

Great experience. No complaints. No needed improvements...

Diana B. en

Grado:

El cliente no dejó un comentario.

Cheryl G. en

Grado:

Everything went very well for us!

Angela S. en

Grado:

El cliente no dejó un comentario.

Richard C. en

Grado:

El cliente no dejó un comentario.

Emily P. en

Grado:

As with the other times I have used KC Trucks for truck rental, I had very good service in EVERY way. Well worth the price. I would highly recommend , and have to others, KC Trucks for any rental needs. Called the night before to reserve, picked up the next morning, took back late in the day, my receipt followed by e-mail as promised. A very good experience! Thank you, K. C. !

vickie B. en

Grado:

El cliente no dejó un comentario.

Dennis A. en

Grado:

El cliente no dejó un comentario.

South Green E.S B. en

Grado:

El cliente no dejó un comentario.

richard H. en

Grado:

Very fast and easy, has a good price will use again when needed

Bryan W. en

Grado:

Repeat customer. Excellent dealer. Highly recommended

Gary R. en

Grado:

The truck leaked oil or some type fluid all over my concrete driveway.

Jim S. en

Grado:

Very helpful U-Haul location, easy access in & out of.

joe R. en

Grado:

El cliente no dejó un comentario.

Jerry C. en

Grado:

El cliente no dejó un comentario.

Justin E. en

Grado:

Had the equipment ready when we arrived. Staff was helpful and checked lighting, est. before we left.

PABLO R. en

Grado:

Cannot think of anything that could be better.

Tim O. en

Grado:

I drove the truck 15 miles. I was told it was full of gas and I needed to fill it up upon return. I used the station across the street from the location. It took over 4 gallons of gas to fill it up. There was no way it was full when I picked it up. I ask the owner about it and he shrugged me off saying it showed full. A total rip off. If you want it full then he should have made sure it was full. I will never rent there again .

Kenneth A. en

Grado:

Keep up the great customer service

david B. en

Grado:

El cliente no dejó un comentario.

Brent P. en

Grado:

Lower the cost per mile, and each truck rental should come with at least one dolly without having to rent one for an additional fee.

Neil K. en

Grado:

Very efficient operation with business model performance!!!

ollie D. en

Grado:

Very courteous staff, clean well maintained vehicle.

tyler M. en

Grado:

El cliente no dejó un comentario.

Ron C. en

Grado:

El cliente no dejó un comentario.

KEITH K. en

Grado:

door on trailer needs to be lubed

Harvey G. en

Grado:

I rented the car hauler which overall I was pleased with however there was a issue with one of the ramps on the hauler that came loose & pulled out of the rear of the trailer after picking unit up from dealer. This happened as I was driving down the highway & could have been a bad situation if a car was following close to the trailer. Apparently the bolts that holds the ramp retainer locked into position were loose & need to be replaced. I tried to tighten them but the threads were striped out. I used some rubber tie downs to keeps the ramps in place & had no further issues. Suggest these bots be checked on these car haulers for wear & proper function that holds the ramp retainers under the car hauler.

Lester J. en

Grado:

Very good service.. I will rent again from this location.

angela C. en

Grado:

To expensive. We filled up about 1/2 mile from location and they said it was low on fuel. Not true! So I was charged 111.03! Next time I will borrow a truck and trailer. Very unhappy customer for sure. 1st experience and my last experience.

Ruth K. en

Grado:

Very clean! Fast, friendly and very efficient service!

Mark K. en

Grado:

El cliente no dejó un comentario.

South Green D. en

Grado:

El cliente no dejó un comentario.

Richard D. en

Grado:

El cliente no dejó un comentario.

Thomas G. en

Grado:

El cliente no dejó un comentario.

Danny K. en

Grado:

Perfect

Jim L. en

Grado:

El cliente no dejó un comentario.

Thomas G. en

Grado:

El cliente no dejó un comentario.