Customer Reviews for K&Y Service Station Inc
(U-Haul Neighborhood Dealer)

29 reviews

73 E 130th St   New York City, NY 10037

(646) 248-7739

Location Hours

  • Mon-Fri: Closed
  • Sat: 10 am - 6 pm
  • Sun: Closed
Special Operating Hours
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(646) 248-7739

73 E 130th St
New York City, NY 10037

Services at this Location:

Location Hours

  • Mon-Fri: Closed
  • Sat: 10 am - 6 pm
  • Sun: Closed
Special Operating Hours
  • 12/25/2021: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Chaotic place when returning the van, random people wanted to take the key from. I did not get a receipt but later I was charged 3 gays instead of two. No one answers the phone, and when finally I talked to the owner, he told me to call back, and again no one answers the phone. I have waisted so much time and still haven't resolved the issue over overcharge.

SALEM W. 
Rating:
3.0

It took 20 minutes for me to get my uhaul. It was old and clunky as well. I went to a location in the bx the following day and it was much better.

Daisia G. 
Rating:
5.0

Customer did not leave a comment.

KASSINDAA W. 
Rating:
5.0

Customer did not leave a comment.

Celal S. 
Rating:
5.0

Customer did not leave a comment.

JONATHANW C. 
Rating:
2.0

I returned the van with full gas and they said I didn't and would charge me 3$ they charged be 6$ really annoying

Marie-Helene M. 
Rating:
5.0

I had a great experience with this Uhaul Station and the Van and I will continue to do my rentals there

PATRECE L. 
Rating:
1.0

Customer did not leave a comment.

Gbolahan A. 
Rating:
3.0

Problems when I return the vehicle, I didn't know how to closed out when I had picked up he help me and when I return he also help me

Travis G. 
Rating:
5.0

I literally have no complaints. Job well done by mike.

Jose M. 
Rating:
4.0

Owner/ manager very nice and helpful.

Anita Y. 
Rating:
1.0

Customer did not leave a comment.

Jiya P. 
Rating:
2.0

Customer did not leave a comment.

Caleb M. 
Rating:
1.0

Rude customer service. Poor explanation of return instruction. I was told that I can return the truck anytime except Sunday. I returned the car and his staff told me to park the car anywhere. Poor por customer service with a lot of hidden fees. He charged me for after hours fee. DO NOT rent a U-haul truck from this guy and save yourself from additional HEADACHE while moving.

Renan James Paul S. 
Rating:
1.0

Customer did not leave a comment.

Stephanie G. 
Rating:
3.0

U-Haul mobile pickup is a bit glitchy and hard to gauge whether or not you're on the right track. Suggestions as to “this may take (?) number of minutes” or some clarification of the process would be good

Briggs W. 
Rating:
4.0

Customer did not leave a comment.

Katie G. 
Rating:
4.0

Customer did not leave a comment.

Rachel K. 
Rating:
4.0

Customer did not leave a comment.

Melvin I. 
Rating:
5.0

Customer did not leave a comment.

Michelle J. 
Rating:
1.0

Communication- in person and by phone

S G. 
Rating:
5.0

Best U-Haul experience I have had to date. Khalid was kind and professional, and took extra care to make sure that I would be safe during this time of protest and civil unrest in NYC. 12/10, will be a returning customer when I am in need of moving equipment

Zachary L. 
Rating:
5.0

Customer did not leave a comment.

EMILY,CAITLIN T. 
Rating:
5.0

Customer did not leave a comment.

Rani B. 
Rating:
5.0

There was a glitch in the Uhaul process and the attendant was lovely and very helpful.

Cara H. 
Rating:
5.0

Customer did not leave a comment.

Arturo R. 
Rating:
3.0

Customer did not leave a comment.

Alan E. 
Rating:
3.0

I reserved online and explicitly declined the collision insurance. When I returned the van the collision insurance was included in the charges, but the clerk claimed the charge could not be reversed. I anticipate my time being wasted getting this resolved.

Daria S. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
No reviews have been submitted for this location.

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