Comentarios del cliente para K&M Trading Post

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de K&M Trading Post

Grado total:

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THOMAS C. en

Grado:

Great place

jeff w. en

Grado:

They were very nice and friendly when I got there and when I returned it the young lady was also very nice and polite

THOMAS C. en

Grado:

Great place and people

Sandy B. en

Grado:

The 20' truck we picked up only had 1/4 tank of gas. We shouldn't have to go fill it up before we can do what we need. That is additional mileage against us right off the bat. I had pre registered all the information except a copy of our DL. Once we got to the location, it wasn't in there, so Keesha had to reenter it all, then it didn't save and she had to do it again.

Kristina L. en

Grado:

You guys are amazing and I’m so thankful for you!!! Nothing but blessing your way

Rodriques B. en

Grado:

El cliente no dejó un comentario.

Vicki A. en

Grado:

El cliente no dejó un comentario.

THOMAS C. en

Grado:

Good

Dominic C. en

Grado:

Nothing. Service and help were awesome!

Ralph G. en

Grado:

Very helpful

THOMAS C. en

Grado:

great

THOMAS C. en

Grado:

its good place to go

Rod B. en

Grado:

El cliente no dejó un comentario.

THOMAS C. en

Grado:

Always good

Douglas W. en

Grado:

Did not have all the number of Furniture pads requested. Only got 6 of the 24 requested.

THOMAS C. en

Grado:

Great

THOMAS C. en

Grado:

Always good place to go

THOMAS C. en

Grado:

Went well

THOMAS C. en

Grado:

This place is great I rent here all the time.

Tiffany B. en

Grado:

This experience was horrible. I originally reserved the truck for 12 hours. I was told that being a saturday night that if I returned it that evening I would have to park the truck across the street because they would have no room for it since they were doing an auction that night. I then asked for the truck to be returned the following morning and was given this whole speech about checking in online and dropping the key in the deposit box. This is not the first time I have rented a Uhaul. She then proceeded to want to charge me double what I was expecting since I made an online reservation. My reservation was for a truck for $29 and she told me that since it was the weekend that I was going to be charged $59 for the truck. I explained to her that this is not what my reservation said and after she made a call to a field manager she figured out that she was trying to rent me the truck for 2 days not 1. She changed that information and proceeded with the contract. My choices were to pay with debit card or pay cash. If I paid cash then she was going to expect a $100 for a deposit on the truck. By paying with my debit card I was charged $9.27 for the convenience of them using Square to run their card purchases since they were not going to pay that charge. I run my own my small business and use Square to run debit/ credit cards. I know for fact that when I run a card I do not pay 3.5% per card transaction since I have a card reader. I felt like I was taken advantage of being charged so much for using my card when I was given little choice in the matter. This place seems to care more for selling junk they do renteing trucks. They did not have their information correct and seemed to not really know what they were doing with truck rental. I was in their for almost an hour trying to get a truck rented that I had already reserved online with all my pertinent information. I will not rent a truck from them again if I can help it and I will not reccomend anyone going to them for a truck. This palce is disorganized and rips people off for a few bucks at a time.

THOMAS C. en

Grado:

went good

Terrie J. en

Grado:

The rental office and staff were great, my problem was with uhaul, not the local office. U-Haul never confirmed my reservation and I didn’t get the size truck I reserved. I was given a fuel credit by the rental office and U-Haul did not give it to me on my final invoice.

THOMAS C. en

Grado:

Business was over an hour late opening, even given its normally restrictive business hours. One of the tires on the tow dolly was very low on air, not noticeable until after loading the vehicle. I had to drive very slowly to a gas station to air it up. I never requested, was asked, or informed that I was paying for insurance until after I received my receipt online. I have very good auto insurance that covers rental equipment, therefore would have declined it and saved the needless $8.00 fee.

Georgia D. en

Grado:

El cliente no dejó un comentario.

THOMAS C. en

Grado:

Good

THOMAS C. en

Grado:

Good

THOMAS C. en

Grado:

Good

ANGELA W. en

Grado:

Good service...quick, knowledgeable and curteous!

THOMAS C. en

Grado:

Good

THOMAS C. en

Grado:

All went goid

THOMAS C. en

Grado:

Went well

Curtis T. en

Grado:

It seem as if u-haul was a sideline operation at this establishment.

THOMAS C. en

Grado:

Good

John G. en

Grado:

El cliente no dejó un comentario.

ashley m. en

Grado:

Very friendly service, would rent again!

Edward F. en

Grado:

El cliente no dejó un comentario.

kevin j. en

Grado:

The roll up door was difficult to roll up or down. Took two people pulling or pushing to get it to move.

THOMAS C. en

Grado:

Went great

Steve T. en

Grado:

El cliente no dejó un comentario.

Kris O. en

Grado:

El cliente no dejó un comentario.

JoAnn D. en

Grado:

El cliente no dejó un comentario.

THOMAS C. en

Grado:

Good

THOMAS C. en

Grado:

Went good

patsy h. en

Grado:

El cliente no dejó un comentario.

Joshua P. en

Grado:

El cliente no dejó un comentario.

THOMAS C. en

Grado:

Good

THOMAS C. en

Grado:

Good

THOMAS C. en

Grado:

All went as well as expected

THOMAS C. en

Grado:

Went well

Donald K. en

Grado:

El cliente no dejó un comentario.

crystal l. en

Grado:

El cliente no dejó un comentario.

LARRY D. en

Grado:

El cliente no dejó un comentario.

Dennis P. en

Grado:

Ensure that all products that were reserved are available for pick up. We had to drive 30 mins outside of Columbia to get the truck we needed and then the additional items we ordered were not available.

Dennis W. en

Grado:

Truck window full of bug hits. Vehicle had 1/4 tank of fuel.

THOMAS C. en

Grado:

Good

Travis P. en

Grado:

El cliente no dejó un comentario.

THOMAS C. en

Grado:

Good

john h. en

Grado:

The preferred location was closed mid-afternoon Friday. At the second location, the lady couldn't be bothered to put down the phone, simply pointed to where I should drop the trailer.

Shannon J. en

Grado:

Pick up location was run down, poorly lit, and dirty. The agent was a bit spastic and didn’t explain I was getting an additional $160 charge. At the return location the agent noticed that obvious older scratches on the box portion had not been properly marked at the pickup location. Since I’m not being asked about the equipment in this review I’ll add my comments here. It’s 2018, a vehicle without cruise control is a novelty and should be considered for interment in a museum. A 20’ truck needs cruise control! Also, just an observation, adding an exhaust fan, preferably high volume, in the box could make loading and unloading more bearable during extreme summer heat.

Colleen F. en

Grado:

Can not rate this location since I had no dealings with the location directly it was a self-checkout which was very difficult and time-consuming and would never do again.

greg w. en

Grado:

El cliente no dejó un comentario.

THOMAS C. en

Grado:

Good

THOMAS C. en

Grado:

Went good

Rod D. en

Grado:

El cliente no dejó un comentario.

Jason W. en

Grado:

Check the battery so that the next person is not left with a dead uhaul once they get it to their home.

THOMAS C. en

Grado:

Went well

THOMAS C. en

Grado:

I rent here every week for my trips. Always good

Shelli J. en

Grado:

First of all, getting any response from Uhaul in the planning stages was ridiculous. I waited on hold several times until I hung up. Tried to do it online received an error that the website could not process to try later EVERY TIME. Finally got an answer by responding to an email. I called the pick up location the day before and they acted like they had no idea what I was talking about. She said, "If you rented it, it should be here." NOT the conformation I was looking for. Day of pick up, the 26' I needed is not there (surprise) we had to take a 20' instead. The dolly I needed and had pre-ordered IS NOT THERE (again surprise). Both of these things added to our bill, mileage as we had to make more trips and time as we had to them go track down a dolly and rent it. Both of these issues added a considerable amount to our bill. I will never use Uhaul again because of this poor service. I will never use this location again as the lady was RUDE and unprofessional. Very poor service all the way around.

Byron T. en

Grado:

Great place to rent but I returned truck to a closer location.

Duncan M. en

Grado:

Not open but had a key drop.

THOMAS C. en

Grado:

Good

Heather G. en

Grado:

We could not pick up until 10:00. It would have been nice to pick up at 8:00 AM in order to start our packing earlier.

Sherronda C. en

Grado:

El cliente no dejó un comentario.

Jonyves B. en

Grado:

Overall it was a great experience. The pick-up location was easy to find. This was my first time using the online pickup and it was very easy. The only issue I had was from the previous user. They stated that they left the truck with a half tank but it was more like a quarter tank or less. The return was just as easy as the pick-up. I recommend this service!

THOMAS C. en

Grado:

El cliente no dejó un comentario.

THOMAS C. en

Grado:

Went well

THOMAS C. en

Grado:

El cliente no dejó un comentario.

THOMAS C. en

Grado:

Good

THOMAS C. en

Grado:

El cliente no dejó un comentario.

ryan f. en

Grado:

There was no one at the office. So I had to wait 30 minutes till they arrived.

Michelle H. en

Grado:

El cliente no dejó un comentario.

THOMAS C. en

Grado:

Went good.

THOMAS C. en

Grado:

all went well

THOMAS C. en

Grado:

all was good. went well.

THOMAS C. en

Grado:

All Good

Dorraine J. en

Grado:

Had no issues or complications with the staff or equipment rented. The trailer was smooth riding with no issues whatsoever.

amber c. en

Grado:

El cliente no dejó un comentario.

Mike B. en

Grado:

El cliente no dejó un comentario.

joe l. en

Grado:

El cliente no dejó un comentario.

PAM T. en

Grado:

El cliente no dejó un comentario.

Thomas C. en

Grado:

El cliente no dejó un comentario.

TRACEY P. en

Grado:

Helpful owners are very willing to work with customer times & needs.

homer r. en

Grado:

where I tuned in the truck in kirks

stephanie K. en

Grado:

El cliente no dejó un comentario.

MICHELLE N. en

Grado:

No personnel available, business closed