Better maintenance on truck I had to put gas unit on top of gas tank back in hanging out of truck was showing check gas cap gas was pouring out of tank on top of tank when fulltom N.
Customer Reviews for K&K Used Auto
(Distribuidor de U-Haul del vecindario)
Talladega, AL 35160
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mar.: 8 a. m. - 4 p. m.
- Mié. - vie.: 12 p. m. - 4 p. m.
- Sáb.: 9 a. m. - 1 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Middle of the woods. The worker lived next door in a dilapidated house and even though i called to let him know I was there at the office it took him 45 minutes to come over. He then argued with me on the fact that i prepaid for the rental.Debra B.
El cliente no dejó un comentario.Jake F.
The dollies I paid for were not in the truck. The truck was dirty. The location is at a junkyard with dogs running loose. Won't rent from this location again.Audrey P.
This place is APPALLING!!! You pull up to an abandoned house with a junk yard around it in a mud pit. To top it off there are manged dogs with open wounds running around. Literally bleeding. And you can hear puppies in the distance. Literally no exaggeration what so ever! There is a run down shed with the Uhaul sign on it, and a sign in the door that states "Out on property, call for assistance" and below is a 9 digit phone number... Seriously, a 9 digit phone number. No one is there, no one on site, the Uhaul website said my online check in was complete, and I had no way to get my key. I called the phone number provided by uhaul for this site multiple times, and finally get a call back while on the phone with a uhaul rep around 9am 1 hour after I am supposed to pick up my truck, asking "I'm calling you back what do you want?". Then says he would be there in 20 minutes or so. So sorry to inconvenience you... After being on hold for 40 minutes I was told I had to be transferred for assistance, so I was put on hold another 40 minutes... Then was told basically by the person on the phone that she was unable to really do anything what so ever, and said I would get $50 dollars off my rental (which I did not) and frankly at this point I would be expecting a full refund of all funds for such a disgraceful, and pathetic way to handle business. Yeah, the guy finally showed up and I was able to get my truck after waiting TWO HOURS! listening to puppies crying in the background, and these dogs wonder around flea infested and with open wounds, barely any hair. Not to mention you could tell they were scared to death of the person that showed up, so there is no telling what this person would do to them even if you were to reach out to him about this. Uhaul obviously does not do any type of background check or information regarding who they care to do business with, and I find it completely unethical! People like this should not know my address, or have access to my drivers license. This is truly disgusting and disturbing.WIlliam C.
The pick up location was in a red clay lot, and it was raining. Not only was it extremely messy, there was an abundance of junk vehicles which made it difficult to find a place to park on arrival. Being a female, this location felt very unsafe. If my husband had not been with me, I would have gone elsewhere.Sandy L.
Close him down. We had to hook up trailer ourselves. Didn't have everything I needed like he guaranteed. Not very professional.Harley T.
Our overall experience with U-Haul was AWFUL!! We were delayed, rerouted, unable to pickup the right truck which we had reserved three weeks prior, etc. It was well and truly awful. We will NEVER rent from U-Haul again!Lloyd A.
El cliente no dejó un comentario.Janice Bledsoe W.
El cliente no dejó un comentario.CEDRICK W.
El cliente no dejó un comentario.Thinh L.
Clean upDale C.
The personnel at this location was not helpful at all, smoked in the office, used profanity. Basically said he only made a small amount off each rental so helping wasn't an option. I will not pick up at this location again. I tried to use the GPS pick up but the system kept telling me I was not at the pick up which I was. The pick up took at least six calls to the UHaul 800 line and the order was still wrong which was evident when I tried to drop off the truck and was charged for an additional day. I will not use Uhaul again.
Man was extremely helpful and friendly! Will definitely recommend!Chanel P.
I returned the truck empty and clean and I was charged a $25 cleaning fee. When I called to clear this up, the owner (I assumed) was suppose to have someone call me back and did not. I did what I was suppose to do and was charged extra and no one can explain why!!CONSUELLA D.
El cliente no dejó un comentario.joe G.
Not a thing All was welledward L.
Well done ????Fred W.
Basically, it was a dump!carl M.