El cliente no dejó un comentario.CARL A.
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I paid more than I anticipated! On top of an unexplained $7.44. And there was No ramp attached.MARLANNA P.
When I got the truck the back had cheese melted on the floor and belongings left from previous user, didn't realize it until I was about to load my items.LATOYA L.
Actually that is the best U-Haul experience I've had and I have rented quite a few U-Haul things in the past the young lady was just as friendly as she could be the trailer pulled great everything work just right you're just need to put some jacks on him trailer so they can be picked up cuz I'm 60 years old trying to pick up on that trailer to put it on my truck was kind of rough but other than that I have absolutely no complaints in that it really ain't a complaint so that's just the way y'all policy is to keep people from stealing them so easyRussell M.
Let the renter know to return the truck to the front of the store rather than the place it was picked up.McNair R.
Customer Service was superb!!! Associate was very kind.Cornelius M.
1. Do nor recommend the automated check in. 2. Inform potential clients that if an emergency situation comes up; that your agents do not care and that they will be charged extra money if the truck is not returned to destination. 3. Update your contract process. In my case the driver was a different person. The driver did not use their card to pay for this...I did and my name is not on this contract. As a woman whom is also a business Manager that is rude and disrespectful. Especially when i told the agent in Selma that i had an emergency and she was adamant that there would an additional charge then wanted to go outside to talk to the man i was with as if it was him who paid for this. (So typical of people being the problem in carrying out how society views women.)Vaughn O.
Great customer service..Best in town..CARMILLE T.
El cliente no dejó un comentario.Jon M.
My husband and I couldn't get the back to slide back down, because the latch was stuck under the top. I believe that if you give directions on how to let the back up and down without it getting stuck will make it easier for others.Darrell B.
Friendly, professional, courteous and quick.marlen V.
Need more variety of trucks on the lot; need to provide more details on the fees and charges, I was charged over twice the price I was quoted for an in-town move.JESSE P.
El cliente no dejó un comentario.Mark J.
El cliente no dejó un comentario.Keith P.
While I was examining the equipment, I was asked if something was wrong. I felt like I was being rushed. The auto transport was not connected to the truck. I had to connect it by myself with no help. The auto transport that was on my contract, I wasn't able to get to cause of other equipment. So they gave me a different one and didn't send email showing the new auto transport, like they said they would. I had to load both dollies and blankets into the truck.Hill B.
El cliente no dejó un comentario.DONNA N.
El cliente no dejó un comentario.Sarah A.
El cliente no dejó un comentario.Geraldine L.
El cliente no dejó un comentario.Geraldine L.
Had to drive arooud a lot to find the location of the original drop off and could not find it with a GPS so we drove across town to the about location to drop off the truck which was not easy to find eitherJohnny C.
Newer,Cleaner vehicle that are in good condition.Alvin W.
Everythings pefect the wsy it is. The staff is friendly and very professional, i really enjoyed my experience at this location. I willbe recommending them to all my frienfd and family and even strangers that could benefit from heir services.Dorothy W.
I rented a pull behind trailer on a Friday to move my daughter to college on Saturday. Due to the trip distance the employee told me I could return it on Sunday morning at NO EXTRA CHARGE. My credit card has been charged an extra $63.23 because it was considered a 2 day rental, when I only rented it for 1 day. I need a customer service rep to contact me regarding this issue.Leslie F.
El cliente no dejó un comentario.Kennth S.
El cliente no dejó un comentario.Jennifer J.
El cliente no dejó un comentario.MELAKA P.
El cliente no dejó un comentario.SHARON H.
El cliente no dejó un comentario.Erica B.
El cliente no dejó un comentario.john G.
El cliente no dejó un comentario.Gwen B.
Got the job doneJoshua W.
El cliente no dejó un comentario.Carl J.
El cliente no dejó un comentario.Janet S.
El cliente no dejó un comentario.Lashonda C.
I was given the best customer service experience while picking up and returning a uhaul truck at this location. There was apparently an issue with the truck I was renting, but the issue was quickly resolved.William S.
El cliente no dejó un comentario.LARRY S.
El cliente no dejó un comentario.MICHAEL D.
Better costumer service.had a employee with a bad attlitude.hop the other one I sent like thatDavison P.
Continue the good work.myers H.
Didn't go in-they came out to inspect trailer and asked us to drive it around back and unload after inspection. She was very nice- just didn't go in to inspect the building as I did when renting h trailer in Santa BarbaraDarryl D.
El cliente no dejó un comentario.Kierra K.
A/C did not workDavid H.
El cliente no dejó un comentario.SHAFFORD C.
El cliente no dejó un comentario.Vivian C.
El cliente no dejó un comentario.KAITLIN M.
Would not let my helper come in. Let wireless customers in to keep to 2. Missed dolly.sherry S.
Make sure all the bumps and bruises are identified before the person pick up or alert them that it needs to be done, before they drive off.Patricia W.
El cliente no dejó un comentario.William W.
Just terrible, everything about it was awful.William M.
El cliente no dejó un comentario.Babra C.
El cliente no dejó un comentario.R William K.
El cliente no dejó un comentario.Laura W.
El cliente no dejó un comentario.Rodney J.
Have a uhall truck in front of the premises so it wouldn't be a question of the location.Gloria B.
Fast excellent customer service. Great working equipment.DERELLE B.
El cliente no dejó un comentario.Bryan W.
Very courteousTwanda W.
El cliente no dejó un comentario.Sherron H.
El cliente no dejó un comentario.Michael D.
El cliente no dejó un comentario.Wayne H.
El cliente no dejó un comentario.Tymeshia R.
El cliente no dejó un comentario.Alston N.
El cliente no dejó un comentario.Demarius J.
The customer service was great. There was a small issue & the agent took care of it in a very timely fashion. I would recommend them to anyone in the area that needs a truckGloria S.
El cliente no dejó un comentario.Richard R.
El cliente no dejó un comentario.Everett S.
El cliente no dejó un comentario.Kenneth P.
El cliente no dejó un comentario.Courtney C.
No sign for U haul on building, hard to find. Only one person on duty. Equipment behind building had to hook it up myself. Then let her take pictures to see if I did it right.John H.
Servicio amableRichard J.
Normal good service, although the clerk took care of other customers while in the middle of my transaction, I don't think it slowed me down but a customer should have the undivided attention until finished.Richard J.
The experience was very nice and helpfulJeffery H.
El cliente no dejó un comentario.James H.
El cliente no dejó un comentario.John J.
El cliente no dejó un comentario.Tara S.
El cliente no dejó un comentario.Larry S.
El cliente no dejó un comentario.Jimmy W.
El cliente no dejó un comentario.Karen S.
El cliente no dejó un comentario.Mary S.
El cliente no dejó un comentario.Doris C.
El cliente no dejó un comentario.CYNTHIA M.
The fan did not work on the truck so it would not blow warm air.John P.
El cliente no dejó un comentario.shanika R.
Smooth and fast checkinRobert R.
Check the battery and the alternatorLarry S.
Have more trucks on siteJOE P.
El cliente no dejó un comentario.Delores W.
The Uhaul wasn't clean when I got it and I was charged a late fee, but was not late!! I will never use this company again nor would I recommend this company to anyone else.Cedric L.
El cliente no dejó un comentario.Patrick H.
Everything Is PerfectNATHANIEL W.
Improve the time of reserving and picking up . It was lengthy and we lost some travel time but the staff was nice and pleasant and very apologetic.Kathy T.
El cliente no dejó un comentario.Earnold J.
El cliente no dejó un comentario.Sheree D.
El cliente no dejó un comentario.James C.
First pick up location, no one came to work or opened the location.Jim J.
El cliente no dejó un comentario.Eric R.
El cliente no dejó un comentario.barnetha J.
El cliente no dejó un comentario.Kelsey T.
I phoned in to inquire about closing time and the individual that answer seemed unconcerned that I called. After being advised of closing time, I told her thank you. Her reply was "awwite". What happen to please, thank you, and you are welcome? Its "Awwite" I guess.Donald N.