Customer Reviews for K&D Wireless
(U-Haul Neighborhood Dealer)

311 reviews

1368 E Highland Ave   Selma, AL 36701

(334) 875-0787

Office Hours

  • Mon-Fri: 9:30 am–3:30 pm
  • Sat: 9:30 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(334) 875-0787

1368 E Highland Ave
Selma, AL 36701

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–3:30 pm
  • Sat: 9:30 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Johnny Cunningham 
Rating:
3.0

Customer did not leave a comment.

Mark Pinter 
Rating:
3.0

We picked our equipment up and was ready to go, our trip went smooth and equipment was flawless!!

Larry Mallo 
Rating:
4.0

Customer did not leave a comment.

Johnny Cunningham 
Rating:
3.0

Customer did not leave a comment.

OTEY CRISMAN III 
Rating:
2.0

If you have to pick up after hours. It was stressful and difficult to get the key. After I called for 24/7 assistant, I still had to call for my family to assist. After that, no problems. 0

Gricelda Rogers 
Rating:
4.0

Customer did not leave a comment.

Sherry Carroll 
Rating:
5.0

Customer did not leave a comment.

hugo Hendriks 
Rating:
5.0

Nothing everything was alright I like this Company keep good up.

GLORIA GANTT 
Rating:
4.0

Customer did not leave a comment.

Billy Tucker 
Rating:
5.0

Customer did not leave a comment.

brenda peasron 
Rating:
3.0

Yes because of the person that service me she was very good.

Lionel Melton 
Rating:
1.0

The truck was filthy on the inside. The body was beat up. No orange turn light on the diver side. Needs new wind shield wipers. The gas gauge was on empty. Was surprised that I made trip without any engine problems.

Rosalie Bjelke 
Rating:
4.0

Friendly!

Mary McCarthy 
Rating:
5.0

Customer did not leave a comment.

Prince Bates 
Rating:
5.0

Customer did not leave a comment.

JOSEF JACKSON 
Rating:
3.0

N/a

Shakelia Hobbs 
Rating:
5.0

Customer did not leave a comment.

Hakin Hunter 
Rating:
5.0

Nothing service was great 👍.

Dwight Bell 
Rating:
3.0

Listen, the drop off is in Selma, and very little in Selma is very clean. It was ok.

OTEY CRISMAN III 
Rating:
3.0

Customer did not leave a comment.

tEDDY Barker 
Rating:
2.0

Did not know it was located at KDWireless so spent a lot of time looking for it. The first location on medical center parkway was closed for a week.

Christine Weerts 
Rating:
5.0

Customer did not leave a comment.

Keyon Burrell 
Rating:
3.0

Customer service

Johnny Cunningham 
Rating:
5.0

Courteous and efficient staffk

Van Carter 
Rating:
5.0

Customer did not leave a comment.

buster ishman 
Rating:
2.0

Lady was very nice there but truck was filthy. This seems to be a pattern as many I have rented from turn in location are not well maintained or clean either..

William Landgraf 
Rating:
5.0

Customer did not leave a comment.

ROBERT BROOKS 
Rating:
5.0

Customer did not leave a comment.

SHALANA DENISE 
Rating:
5.0

Customer did not leave a comment.

JULIE BARNFIELD 
Rating:
5.0

Customer did not leave a comment.

lerone martin 
Rating:
5.0

No improvements needed, everything went smooth and the girl they served me was very nice and knew her job well.

Patrick Simpson 
Rating:
3.0

Need more lights I dropped the truck off at night and you couldn’t see very dark,

RUBY Franklin 
Rating:
2.0

This location charged me $42 for not bringing the uhaul back on a full tank when I received it on a half tank and would not refund my money even though they knew it was on a half tank when I received it.

Shannikia Page 
Rating:
5.0

Customer did not leave a comment.

Sabrina Colquette 
Rating:
5.0

Customer did not leave a comment.

Lekeshia Hunter 
Rating:
1.0

Updated inside facility and also do better maintenance on the vehicle. After three miles I had to wait over 20 hours to have my vehicle fixed this was the Third vehicle

Robert Dawson 
Rating:
5.0

Nothing!

Beverly Landers 
Rating:
4.0

Customer did not leave a comment.

Calvin Thomas 
Rating:
5.0

Customer did not leave a comment.

James brown 
Rating:
5.0

Customer did not leave a comment.

Sharon Hatcher 
Rating:
2.0

Customer did not leave a comment.

Jeremy Ritter 
Rating:
5.0

They charge too much

chatondra pratt 
Rating:
5.0

Great service

Tasha Hopkins 
Rating:
5.0

Staff extremely nice!!

Dewauna Vinson 
Rating:
5.0

Fuel issue stated above.

Robert Byrd 
Rating:
5.0

Customer did not leave a comment.

Jerome Spicer 
Rating:
3.0

Customer did not leave a comment.

Lavarosis Robinson 
Rating:
5.0

Customer did not leave a comment.

Annette Jones 
Rating:
5.0

Nothing! Everything was perfect and self explanatory.

Valerie Wagner 
Rating:
4.0

Customer did not leave a comment.

rosalyn hopkins 
Rating:
5.0

Customer did not leave a comment.

Sam Brown 
Rating:
5.0

Customer did not leave a comment.

Melody Smith 
Rating:
3.0

The trailer had flat, bald tires, so she offered a different trailer. The second trailer had vines and shrubs growing through the bumper and tailgate; and there were ants. The lady was nice and the process was simple though.

Bobby Knight 
Rating:
5.0

The UHaul experience was a complete failure;however, tge local store did a great job. I booked online a 6x12 trailer only to arrive Friday and the store clerk told me she had not had a 6x12 for over a week. The nearest 6x12 was 70 miles away in Calera, AL. The reservation was changed to Calera without my OK and when I tried to contact UHaul customer service I waited over an hour to speak to a person and that person then put me on a “death loop” where I would never get back to an agent. Three other calls with customer service agents proved fruitless. Our plans were compromised as we had to settle for a 5x8 unit with roughly 1/2 the capacity as the requested 6x12. Your products are essential for folks like me… however, I should not be able to book a unit that is not available.

Marc Ivey 
Rating:
5.0

Absolutely nothing continue to provide excellent customer service.

Chaketa Lattimore 
Rating:
1.0

Stated business hours were until 6 pm, but it closed before 2. Won’t use UHaul again. App was awful.

Sam Givhan 
Rating:
3.0

Improve efficiency.

Robert Green 
Rating:
5.0

Customer did not leave a comment.

Michael Whitaker 
Rating:
5.0

All went well

ANTONIO CUCCHIARO 
Rating:
5.0

Customer did not leave a comment.

TERESA SMILEY 
Rating:
5.0

Customer did not leave a comment.

CHARRETTA HALL 
Rating:
4.0

Customer did not leave a comment.

Patrick Martin 
Rating:
2.0

Customer did not leave a comment.

SHelia Macarty 
Rating:
4.0

The cab of the truck was filthy when I first entered it and it was kind of dirty in the back of the truck. The truck was on empty when I received the truck. I recommend having customers leaving at least a quarter tank of gas in the truck.

Teresa Smiley 
Rating:
5.0

Customer service was awesome

SHANA SELLERS 
Rating:
2.0

Book me where I asked to be booked. I had to drive 100 miles out of my way.

Christopher Michele 
Rating:
2.0

Customer needs help lifting and hooking up trailer.

Richard Crane 
Rating:
5.0

No a/c in the truck, and the truck was pretty beat up, but drove well enough.

Philip Lewis 
Rating:
5.0

Customer did not leave a comment.

Michael Davison 
Rating:
4.0

Customer did not leave a comment.

Ruby Smith 
Rating:
5.0

Customer did not leave a comment.

Mark Pritchett 
Rating:
1.0

Customer did not leave a comment.

Austin Phillips 
Rating:
1.0

The uhaul was not clean. There was cigar wrappers in the cab. There was marijuana stems and a smoking pipe in the rear of the uhaul

Ivis Discua 
Rating:
3.0

Customer did not leave a comment.

Gregory Pritchett 
Rating:
2.0

There was old food under the driver side seat. And I didn’t receive 24 blankets only 18, they also didn’t have the appliance dolly or utility dolly I had reserved.

DANA BESKY 
Rating:
1.0

Customer did not leave a comment.

Diane Lewis 
Rating:
1.0

Did not have equipment at preferred pickup. Second location was late for pickup time, had rude help and did not have all equipment .

Christian Lauderdale 
Rating:
3.0

N/A. I dropped the item off before the location opened.

Derek Hudson 
Rating:
5.0

Customer did not leave a comment.

Quayonda Evins 
Rating:
4.0

Customer did not leave a comment.

John Grayson 
Rating:
5.0

Customer did not leave a comment.

ROBERT BROOKS 
Rating:
5.0

Great customer service. Thanks!

Pete Smith 
Rating:
5.0

Customer did not leave a comment.

Kynetra Peterson 
Rating:
3.0

Customer did not leave a comment.

WILLIAM FANCHER 
Rating:
2.0

The customer service at this location is very rude especially over the phone. The Dropbox is in a unlit unsafe area it needs to be moved to the front of the store that is a high crime area in which the store is in.

Jamie Carter 
Rating:
5.0

The customer service representative was very cordial and informative. She was knowledgeable and explained the entire process to me. She took time to make sure I understood the entire process. She should be commended for such great customer service.

BRANDON SHANNON 
Rating:
1.0

I will never come back here again

Janice Loyd 
Rating:
3.0

Customer did not leave a comment.

George Goin 
Rating:
3.0

Had to walk all around a building to drive up my own truck. Should have had the truck pulled around. It was tricky driving through all the other trucks.

John Pittman 
Rating:
5.0

Customer did not leave a comment.

Hakin Hunter 
Rating:
5.0

Awesome and friendly very helpful

Joyce Coker 
Rating:
3.0

In the back of the truck it says if you have it clean and swept out you would save 25.00 and I didn’t nothing was taken off my bill

Monica Ashworth 
Rating:
5.0

Customer did not leave a comment.

CAROLYN BONNER 
Rating:
1.0

I was charged for mileage I didn't drive.

Joseph Smith 
Rating:
5.0

Customer did not leave a comment.

Shamecia Oliver 
Rating:
4.0

Call the customer and informed them of any changed

SHERLIA LUCY 
Rating:
1.0

Uhaul return check-in was down Sunday night for truck return, call CS (held on 47 min.). Representative emailed the this location explaining my not being able to access the return process. This location charged me $20 for having to check in the equipment. When I called the location, the (man) that checked it in complained because he had to unhook the trailer from the truck! How do I know where to put equipment on your grounds, pull up to door like all other times I rented from Uhaul. He did not care that the system was down and refused to check for the email explaining the situation and HUNG UP IN MY FACE after telling me to call Uhaul. NO THIS IS NOT A GOOD LOCATION/ NASTY UGLY CUSTOMER SERVICE.

EDWINA RUSSAW 
Rating:
5.0

Customer did not leave a comment.

JOHNMANUEL HOPES 
Rating:
2.0

Customer did not leave a comment.

tymeshia reeves 
No reviews have been submitted for this location.

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