Comentarios de los clientes para K&C Surplus

I have rented Uhauls and moving trucks countless times, but never has the process gone so smoothly as it did this time. The owner answers his phone at all hours of the day even if he is not on property to make sure things are going well with check out/check in and was very understanding/forgiving of the fact that we had the Uhaul another day due to issues with the storage unit. The truck was clean and as advertised. There was plenty of room to drop it off and dropping it off was as simple as dropping the key in the drop box. I really have never experienced such great customer service in my life with a rental truck dealer! I will 100% be coming back to K&C Surplus for my next Uhaul.

We did request a furniture dolly and a utility dolly when we made the reservations online but we didn't get them. Oh well, I guess.

It was very fast, clean and affordable. I was able move my things quickly and be done. I'm very thankful for Uhaul on Texoma Pkwy Thank you, Laura

Agent was very friendly & helpful. He was willing to go out of his way for my needs.

He offered to fasten car onto auto transport. Called a tow truck and waited 2 hrs with us for the car to be winched back onto auto transport then strapped car down for us. He was great.

Excellent service, excellent location

Great customer service, will definitely be using K&C for all future U-Haul rental needs!

Excellent trailer, clean. Was hooked up, checked all lights working. When returned unhitched. Asked if I hang any issues, then I was thanked for using UHaul. My 4th time to rent from this location and go to site in the future.

Easy pick up and drop off. Very nice guy working the counter. Probably the best service in my Uhaul Rental history.

Upgrade his equipment. He may be one of the "little guys" but this is by far the best place to rent UHAUL equipment. The fellow in charge takes care of his customers and knows what he's doing. He is also a veteran :-) We were so pleased with our trailer rental that we returned here when we needed the big truck. If you can possibly get here for your rental, do it. He taught us what we needed to know, didn't hard sell anything (but we did buy the insurance) and provided assistance above and beyond. Totally number one in our book.

Excellent service, no issues.

Nothing just right

I recommend K&C Surplus 4527 S. Texoma Parkway in Denison, Texas for any Uhaul needs in the Texoma area.

Nice dealer. No problems.

Staff was friendly and helpful

Nothing he's an absolute delight I'm a repeat user and I'll be back again!

Kent that owns the business is accommodating!

trailer was great, service was exceptional, just wish U-haul would balance the tires on their trailers. easier on contents!

This guy is one of the nicest man I have dealt with in a long time. Friendly and professional! I have used him several times and would not use anyone else.

Excellent service. will rent from this location again

Only interacted over the phone

Friendly service with a smile!

This was a great experience with friendly service!

The gentleman that helped me was very helpful and I really appreciated that he wanted to give my son and I a military discount but was unable to because of uhauls policies. I really think Uhaul as a company should change that. But over all my experience at this location was very GOOD

Outstanding service, clean trailer, great customer service!

Not very well advertised unless you look for all the U-Haul trucks. It's an old mom and pop military surplus store. Parking wasn't plentiful, and backing the truck in to park it wasn't easy without pulling onto the busy highway twice, or parking on the neighbors property. Had to weave through the parking lot to get to the key drop. Private companies are very hard to work with. I should have dropped off at an actual U-Haul location.

I have recommended K&C to several since turning the trailer back in. Kent took time to explain how and what to watch for as this was my first time pulling a cargo trailer. He double checked connects, lights and explained how the hooking up the chains. Just a very helpful person to talk to.

Everything was ready when I got there. Great job.

Kent is super nice and was a pleasure to work with. I highly recommend K&C Surplus.

This guy takes care of his customers he is full service.

Same awesome service as usual! Guy goes above and beyond to get what you need!!! Number one haul dealer!!

Very helpful and accommodating staff.

He was extremely helpful and friendly, and accommodated me for my trip to Alaska from Texas. I was extremely satisfied with his efforts.

K and S is the absolute best place for UHaul rentals! He goes above and beyond in helping out in every way! Always willing to do whatever is necessary to help you get the job done! Definitely a top quality UHaul rental facility!

Great place

This is a mom & pop type of place - super friendly and helpful in every way. As always, the uhaul concept is a needed and wonderful service, but the guy at K&C is great! Thank you for being there.

The guy was so nice and polite very helpful thanks for that!!!!

Great customer service! I signed up to rent a truck to move a piano. When I learned the truck didn't have a ramp they helped me on the fly get a truck with a ramp. No hassle, no problems. Quick and easy! Thank you!

Loved the service. Excellent!

Easy to work with

Kent was awesome to talk to! Thank you!

Owner was very nice.

I've rented from this location numerous times, Ken is always very pleasant and very professional

The rental location was great. The 800 number and traffic department were no help

Good customer service. This is the 2nd time I have used this location.

I really like this location and the customer service is great!!

Friendly and helpful. Understands customers needs and helps find a solution to what they need.

Goes above and beyond to help customers.

Parking was a bit crowded due to a full parking lot. Otherwise, I very friendly people person runs it. Everyone I worked with went the extra mile to help me.

Very helpful. He even hooked the tow dolly up to my truck for me. Very nice fellow. I did break one of the hooks on the chain though. Guess thats what the deposit is for. He said he would fix it.

I rent equipment from this location all of the time. This vehicle needs to be decommissioned. It is not is shape to be rented out. I will rent again from this location but U-Haul needs to decommission this vehicle