Customer Reviews for K&A Fabulous Finds
(U-Haul Neighborhood Dealer)

88 reviews

17100 Hwy 103   Hebbs Cross, NS B4V0Z3

(902) 541-4753

Office Hours

  • Mon: Closed
  • Tue-Sun: 10 am–5 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(902) 541-4753

17100 Hwy 103
Hebbs Cross, NS B4V0Z3

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Sun: 10 am–5 pm
Special Operating Hours
  • 3/31/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

no improvements required. The service was amazing

Angela Conrad 
Rating:
5.0

Customer did not leave a comment.

craig muir 
Rating:
5.0

Customer did not leave a comment.

tim colp 
Rating:
5.0

Very friendly and professional location .I would definitely recommend to friends and use again .

Kevin Wamboldt 
Rating:
4.0

Make the process of renting a car dolly easier. Way too much complications.

Wayne Spicer 
Rating:
5.0

Customer did not leave a comment.

Oleksandr Labuzinskyi 
Rating:
5.0

Customer did not leave a comment.

David Williams 
Rating:
5.0

Customer did not leave a comment.

David Williams 
Rating:
5.0

These are a great business people to deal with. Always professional and friendly

Jeff Enslow 
Rating:
3.0

Customer did not leave a comment.

ROBERT J AITCHISON 
Rating:
3.0

Customer did not leave a comment.

Veronica Gutierrez 
Rating:
5.0

owner was very professional.

sonnie banfield 
Rating:
5.0

Customer did not leave a comment.

WILLIAM BERT NILSSON 
Rating:
4.0

Wasn’t happy with extra day charge….I was told I would have 2 days from Monday am since I picked it up on a Sat at noon…business closed from noon Saturdays until 8 am Mondays….I was travelling on Monday and dropped it off on Tuesday at 9:30 am. Sales person stated computer down and would email me my receipt…wasn’t really given chance to “ argue” the point of time of pick up and drop off! Granted it was “ only “ $30 but it still left a “ sour” taste in my mouth!

Robert Stevenson 
Rating:
5.0

100% would recommend this location, the owner was helpful and checked in with me to see if I needed help. The connection there was great so drop off was very smooth and quick.

Robert Lutley 
Rating:
5.0

Customer did not leave a comment.

Jason Muise 
Rating:
4.0

Customer did not leave a comment.

brent cummings 
Rating:
5.0

This location and this retailer is amazing. He go above and beyond for a customer service. I will recommend him anytime..

SAMIRKUMAR S UPADHYAY 
Rating:
4.0

Location is a fair distance from Bridgewater so I was paying for mileage that had nothing to do with the actual move.

Kirk Annand 
Rating:
5.0

Excellent service.

TIMOTHY COOLEN 
Rating:
2.0

Flea market like business with an office in the corner more garbage in the office than in the market. The gentleman was nice to deal with but the office was absolutely terrible it looked unprofessional.

JAMES DOW 
Rating:
5.0

Service was great I was having trouble booking online simple because my service was good but in person they fixed everything up for me. Wonderful! Will be using this service again.

Sabrina Crouse 
Rating:
4.0

Customer did not leave a comment.

david mccoy 
Rating:
5.0

These folks are on top of it and help you get on your way fast. Thank you!

Jason Craig 
Rating:
5.0

Customer did not leave a comment.

PAUL SABEAN 
Rating:
5.0

I REALLY LIKE U HAUL

Bruce Mcnutt 
Rating:
1.0

I didn’t request a 5 hour move with a trailer and the guy who gave me the u haul reservation set it to that and charged me for 2 days an extra 30$ for no reason I cleaned the trailer spotless when I was done with it I was a happy customer to use Uhaul until now one bad experience and this will be my last wasnt even willing to help me out ridiculous customer service

Brendan Evans 
Rating:
4.0

Customer did not leave a comment.

Nickolas Stevenson 
Rating:
5.0

Easy, friendly and done. Everything went easily and satisfactory.

Ronald Quinn 
Rating:
5.0

Great to deal with

Sherman Robar 
Rating:
5.0

Nothing Kimber was great to deal with

Brenda Mcevoy 
Rating:
5.0

Customer did not leave a comment.

Jackie WeatherlyCadzow 
Rating:
5.0

Customer did not leave a comment.

Stephen Mostad 
Rating:
5.0

Very friendly, professional, and helpful staff. They treat their customers extremely well and made sure I knew the entire rental process and my responsibility through and through. I look forward to doing business with them again.

Gordon Watson 
Rating:
5.0

All was done well.

WILLIAM BERT NILSSON 
Rating:
5.0

Customer did not leave a comment.

Helen Williamson 
Rating:
1.0

Truck had damage but after renting we seen on social media the owner of this location asuslted awomen.... we didn't finish our move but I COULD Not support this man whichnis sad cause his business is 2 mins from our new location. We paid for uhaul than for a private guy to use his truck.... Uhaul needs to NOT SUPPORT k&A and I deserve a refund

Jeff Mclellan 
Rating:
5.0

Very amiable and easy to get along with, great place!

keith laidler 
Rating:
5.0

Great drop off during office hours!

Chris MacDougall 
Rating:
5.0

Customer did not leave a comment.

ZHEJUN DAI 
Rating:
1.0

I reserved this trailer on 6 May 2022 for pick up 10 minutes away from my home on the 28th June. I got a message on the 26th of June stating that the closest trailer available was 1 hour and 15 minutes away. A 2.5 hour round trip just to pick up the trailer is totally unacceptable. If I reserved the trailer almost 2 months in advance, UHaul should be responsible to ensure the trailer was made available at the location I requested.

Richard Orr 
Rating:
4.0

Customer did not leave a comment.

Allan Hooey 
Rating:
3.0

Our tow hitch wasn’t bolted securely and we had to have it tightened at a mechanic shop the following day.

Chris Foley 
Rating:
5.0

Customer did not leave a comment.

Kim McLennan 
Rating:
4.0

Customer did not leave a comment.

Devra TAYLOR 
Rating:
5.0

Customer did not leave a comment.

TIM READ 
Rating:
4.0

Got charged for cleaning when it wasn't very clean when we picked up

Darren Whalen 
Rating:
5.0

It's cheaper to pay cash, however, I rented a 26ft truck and a small one which found I didn't need. I returned the truck the same day. Where I paid cash money was not immediate refundable and was told that I would have to wait 4-6 weeks to get my refund. I'm totally dissatisfied with this, I need the money to unload the truck and put in storage. (Approx 225.00) and to refill the truck to 1/2 full (approx $70.00) and since I paid cash for the trucks I'm short this money. Need it back now. Very unsatisfied with this part of the transaction, and not happy.

SOPHIA MAY 
Rating:
5.0

Great customer service! Thanks Kim!

FIRST ON SITE 
Rating:
4.0

The person who served me at this location was extremely nice and helpful, and helped me choose the best option.

SEONAID MAIRI MACFARLANE 
Rating:
5.0

Very helpful making arrangements so the size of unit I requested was available and returned on a schedule that worked for both parties.

ALAN DAVID MANN 
Rating:
4.0

Customer did not leave a comment.

Robert Francis 
Rating:
5.0

I am disappointed with the previous renter of this van, as I can only assume it drove terribly for them as well.... it really was a horrible thing to drive and really needs to be looked st before it goes on the road again. As for everything else it was fine....

IAN ANTHONY CROUCH 
Rating:
3.0

Location itself was fine, and the dude working there was great. The Truck Share 24/7 online system/"contactless" rental, however, was completely ineffective. To improve things for the next customer, I would recommend that when it is necessary to modify part of an order (such as the vehicle selected) due to a lack of available trucks within range, it would be useful to also confirm that the other order specifications (such as pickup time) will also work with the modified location. No fault of K&A's, but pickup was much more of a hassle than had been anticipated.

CHARLES GIL LEMA MERRITT 
Rating:
5.0

Customer did not leave a comment.

DONALD GLENN ROBERTSON 
Rating:
2.0

We picked up our truck with a full tank of gas, and we dropped our truck off with a full tank of gas, yet received a receipt with additional charges with a tank showing only 3/4 full??? The truck was dropped off before store hours. Never had this problem before. But I was not impressed with this at all!!

Burton Harris 
Rating:
3.0

Customer did not leave a comment.

BRETT EDDY HODDER 
Rating:
3.0

Customer did not leave a comment.

ERNEST NELSON MCCAULEY 
Rating:
5.0

Customer did not leave a comment.

Robert N Stevenson 
Rating:
5.0

Keep up the standards you have and a good selection available.

JOHN DAVID MORAN 
Rating:
2.0

Agent had allot of trouble doing contract even though I had completed on line. When finally done gave me keys & pointed out truck. When got to to truck & took "sign" out of windshield checked the km. & fuel listed on contract. Found the km.& fuel on truck was wrong, km was higher & fuel fuel was lower. Went back in to point out to agent & he said truck had been taken for new tires & they forgot to adjust the km & fuel but he would adjust when we returned. When returning he took 17 km off off but even though I had but gas in to level it was when I picked up he tried to charge $69.70 plus a re-fuel charge. When I pointed out the gas charge he said he made a mistake butting the charge on & had to call to find out how to remove charge. He did remove the extra gas charge & showed me the final bill on his screen. I said I didn't agree with total but he said it's only a little off but by this time I was tired & wanted to go so said fine complete the bill. I was never given a copy of final charges but I feel he never removed re-fuel charge,etc.. Have rented from other locations & companies but never had this many problems !!

STEPHEN ROBERT CUMMINGS 
Rating:
5.0

Customer did not leave a comment.

ian crouch 
Rating:
5.0

The owner is helpful and accommodating

LUKE FREDERICK BRYAN 
Rating:
1.0

I want to be contacted 902-350-0526

BRENDAN ALEXANDE EVANS 
Rating:
3.0

uhaul scheduling department originally entered wrong return location. changed it by telephone but lost 60 some free miles in final bill.

SPERRY D MACLEAN 
Rating:
5.0

Customer did not leave a comment.

Matthew Sarty 
Rating:
4.0

Check steering on the truck and repair as necessary.

DAVID M LEESON 
Rating:
5.0

Customer did not leave a comment.

Conan Brenko 
Rating:
5.0

Customer did not leave a comment.

Adam McInnis 
Rating:
5.0

Customer did not leave a comment.

MICHAEL BALDOCK 
Rating:
3.0

When a unit is reserved online, the unit should be ready with all packing accessories ordered on the reservation; rather than using up 30 to 45 minutes of my time waiting after paperwork was completed for the packing accessories.

KEVIN PHILLIP DEVEAU 
Rating:
5.0

Customer did not leave a comment.

Michael Baldock 
Rating:
4.0

Customer did not leave a comment.

Robert Francis 
Rating:
5.0

I would highly suggest this place to anybody that needs a U-Haul. The owner was very friendly and helpful.

Kim Connolly 
Rating:
5.0

Customer did not leave a comment.

STUART G SLATER 
Rating:
5.0

This location is absolutely amazing and I would highly recommend them. The owner went over and above to help us and get us the use of a safe truck.

Melody Horton 
Rating:
1.0

I was told that I could not bring it back early as there would be a $20 fee & that it takes 2 people to look it over & when I returned it, only 1 employee came out & never even looked anything over. I was also told that the app for returning it after hours, the average person could not use it or has trouble with it. When I questioned the cleanliness of the vehicle since nothing was checked, I was asked if I was worried about Covid 19 & I was told I should've brought my own wipes. Also, when I told him the truck was not checked over, he said he would have to do it himself & when I went out, the truck was already gone, obviously not checked over. Also, there was another customer picking a truck up & came inside with a block of ice that was in the inside door handle.

DAVID BRUCE NAUSS 
Rating:
5.0

Great experience & helpful people!

MARY PHILOMENA EVANS 
Rating:
5.0

nothing, everything was fine

Luke Frederick Bryan 
Rating:
3.0

I cannot answer the questions about the drop off location. Due to Nova Scotia Covid 19 isolation requirements I was not allowed to return the truck myself. I was surprised to learn from my local additional driver that the U-Haul person wasn’t aware of this and expected me to do the drop off.

Brian McIntosh 
Rating:
5.0

Customer did not leave a comment.

MICHAEL HAROLD DAUPHINEE 
Rating:
3.0

Easily accessible-its right one the main highway.

ROBERT J AITCHISON 
Rating:
2.0

Didn’t know what trailers were available not familiar with they’re inventory or system. Got the job done in the end, returning was much easier.

Andrew Ward Mosher 
Rating:
2.0

Had to wait wasn’ t on time

Jason Doyle 
Rating:
5.0

Very nice, excellent service.

JAMES WATSON FLEMMING 
Rating:
5.0

Customer did not leave a comment.

Laurena Sibley 
Rating:
1.0

Person not trained to handle rentals resulting in 2 hour delay which added expense of paying workers to wait on truck.

Joanne Muron 
Rating:
3.0

I dropped of after hours so no one was there but the prosses was easy and there was ample parking

doug mabee 
No reviews have been submitted for this location.

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