Customer Reviews for Kalkaska Car Care
(Distribuidor de U-Haul del vecindario)

329 comentarios

509 W Mile Rd   Kalkaska, MI 49646

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 4:30 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

509 W Mile Rd
Kalkaska, MI 49646

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 4:30 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
5.0

Very friendly service.

Vickysue C. 
Clasificación:
3.0

El cliente no dejó un comentario.

eddie D. 
Clasificación:
1.0

U haul had my reservation an hour from the location it ended up being costing me an extra $80. for the movers. No one cares about the customer at U-Haul so it will be my responsibility to let everyone I meet and know not to use U Haul, Penske is a much better run business. Reap what you sow U-Haul employees!

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald N. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARL JACOB K. 
Clasificación:
2.0

rushed, no help when asked about strap usage handed me a stack of papers and was told answer was in their, did not go over anything about truck or tow dolly with me, inside of truck was dirty as was inside of the box

David K. 
Clasificación:
2.0

The signage was poor and barren of helpful instruction. Not everyone has GPS.

ROBERT CHARLES-W T. 
Clasificación:
5.0

Inside mini refrigerator. In my eyes and experience nothing to improve! Excellent service, had no mechanical problems, great gas mileage ,easy return.All in all great customer service. THEY DID MISSPELL MY LAST NAME.I give them a 5 🌟 thank you for your excellent help.I will be back if needed.

Tammy H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charles P. 
Clasificación:
5.0

Everything was perfect. The guy's were VERY helpful!

Wayne D. 
Clasificación:
5.0

The guy that helped me was awesome and very cool, and cute..

LISA MARIE S. 
Clasificación:
5.0

They were very helpful hooking up the trailer.

Jeffrey A. 
Clasificación:
2.0

Dig the vehicle out of the snow and make sure the doors open and are not frozen shut. When you make an appointment for a time to pick it up you should not have to wait 30 minutes for them to change tires for someone and then do an oil change for someone else before they will have the vehicle ready.

Belva C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gene H. 
Clasificación:
5.0

They hooked the trailer up for me and went over some features. Great customer care there!

Jeffrey L. 
Clasificación:
5.0

Never had an issue renting from here. Super nice and super convenient

Janelle T. 
Clasificación:
4.0

After hour drop off I messed it up, should read complete instructions before putting key in box,,

Lance F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kevin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly U. 
Clasificación:
5.0

I think it was Kyle had me in and out in minutes! friendly and respectful!

Eric W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith T. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark M. 
Clasificación:
5.0

Absolutely great people...helped in every way...very clean and professional.

Crystal H. 
Clasificación:
5.0

El cliente no dejó un comentario.

cindy S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brendan W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark F. 
Clasificación:
5.0

El cliente no dejó un comentario.

tom H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Christine L. 
Clasificación:
5.0

They stayed extra time after they were closed to get me booked.

Travis R. 
Clasificación:
5.0

Build trailers with a higher ceiling. The low floor is nice for loading and unloading but I banged my head many times! Plus, it's difficult and dangerous to carry heavy items in the trailer when you're bent over because you can't stand up straight. ¡Gracias!

matthew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip G. 
Clasificación:
5.0

TJ was the best! Very professional. And quick!

Barbara W. 
Clasificación:
5.0

I was going to rent car hauler one way from Kalkaska to Petoskey uhaul quote was 221.00 I thought quote was very steep you may want to revisited your pricing/

Kevin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick B. 
Clasificación:
5.0

Amazing Service

Douglas D. 
Clasificación:
1.0

Rental was good paid in full Took the rental truck back on time and I received a bill when I had in full

Stephanie W. 
Clasificación:
5.0

The gentleman at Kalkaska Car Care was exceptionally helpful very professional would definitely do business with them again

Rebecca A. 
Clasificación:
5.0

Very efficient and courteous gentleman who set us up and got us on our way.

Katie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

sheryl L. 
Clasificación:
4.0

Ninguno

Roy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMMY R. 
Clasificación:
5.0

The customer service onsite was informed, helpful and courteous. Great job!

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglasedward H. 
Clasificación:
4.0

Vehicle pulled badly to the right. Alignment issue is my guess

Daniel K. 
Clasificación:
5.0

El cliente no dejó un comentario.

robin C. 
Clasificación:
5.0

excellent, friendly, and helpful crew...I would not hesitate to go back there to rent uhaul again. thank you again for your great service!!

Michelle M. 
Clasificación:
5.0

Perfect customer help start to finish

Jeffrey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

megan K. 
Clasificación:
5.0

The bracket for the wire harness was broken off

Russell C. 
Clasificación:
5.0

Matt was exceptionally helpful. Here in Michigan, we had snow on 4/21/2020 and he was in the snow removing the car carrier which the straps were frozen in place. He was kind and supportive and DID HIS JOB in an outstanding manner. I would recommend Kalkaska Car Care just for the excellent customer service given me.

martha W. 
Clasificación:
5.0

They put me at ease. They were kind and understanding during this covid19 time. They helped me accomplish a mission that had to take place that day. They calmed my fears and literally helped me get on the road. I would recommend Darrell's Maxi Muffler in Tawas City, MI in a heartbeat.

martha W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stevenrichard H. 
Clasificación:
5.0

Your people were very friendly, helpful and professional, I cannot think of anything they could improve on. Perhaps a chocolate bar with each rental would be great. :) thank you

Patrick E. 
Clasificación:
4.0

All Good

Mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walterjohn T. 
Clasificación:
3.0

Forgot moving blankets that I had paid for. Had to stop at another UHaul location to pick some up.

Sarah T. 
Clasificación:
5.0

Nada

Shari G. 
Clasificación:
3.0

Recer the customer to a uhaul service station and trade the truck in for a more stable vehicle when customer does not feel safe or that there is a problem with the equipment...

Todd B. 
Clasificación:
5.0

Provide more available rentals at the Gaylord Meyer Ace Hardware Location.

Williame M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark H. 
Clasificación:
5.0

Was a great vehicle. And service was excellent.

Neilson S. 
Clasificación:
5.0

tow dollies seemed impossible to locate online even though they were in stock at the locations. tire straps were froze up and difficult to get out for use.

Craig A. 
Clasificación:
5.0

The uhaul leaked so quite a bit of our stuff is soaked and ruined.

Alexander V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbaraann P. 
Clasificación:
1.0

They seemed to busy with the other business they ran out of this location to be concern with the U-Haul side of it. The RETURN process was NOT explained, they just highlighted the website to follow. The trailer was full of snow, I had to remove it remove using it. I called customer support for help on the returned process and has left on hold until I hung up. I feel this return process takes advantage of an individual that does NOT have cell phone, basically you are charging them an extra $20.00 to verify that the rental was return.

Curtis W. 
Clasificación:
1.0

Already talked to customer service and emailed.

Nicolette D. 
Clasificación:
4.0

Nothing...

Constancesue T. 
Clasificación:
5.0

Received excellent service and the truck was in excellent shape. Will definately use them again if I have the need for another U haul.

Roger W. 
Clasificación:
4.0

Super cheap and nice people at pickup and drop off

Tamara S. 
Clasificación:
4.0

Drop off was after closing. App took us through the process. Was pretty easy to do.

Bruce G. 
Clasificación:
4.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

When I called to reserve the vehicle, I was given a price that was 1/3 less than the price I was charged when I picked up the truck. That's always disappointing.

julie R. 
Clasificación:
5.0

They could understand why they were getting another transport trailer.. but he took it.

Gary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frankmichael W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rick P. 
Clasificación:
5.0

Very personable and helpful.

Arthur T. 
Clasificación:
5.0

Very friendly service, they made sure my trip would be good ??

Treva V. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
3.0

Made reservation by phone. Was told I could pick up at 8. The place didn't open until 8:30 a.m. I was also told going one way from Kalkaska to TC was unlimited miles. That is why I went with the one way rather than the $1 per mile and returning it back to Kalkaska. Whatever, Got my son moved. Spent more than I intended but its done.

Shannon P. 
Clasificación:
4.0

Nothing— they were Very helpful and the truck was very clean

Kimberly L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron W. 
Clasificación:
2.0

Pick up took way to much time as they were more focused on oil change services than processing my rental. Stopped my process several times to assist on an oil change after having to wait 20 minutes on starting.

DANIEL J B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwaine L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard L. 
Clasificación:
3.0

I've had an appendectomy an vasectomy and smashed my thumb and toe so hard that I saw stars and sort of blacked out but I've never expierenced anything as miserable as driving this u haul pile of shit.

Richard J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessealan U. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristina A. 
Clasificación:
4.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

Great place.easy and fast.

Williamhoward W. 
Clasificación:
5.0

Very quick service I was in-and-out no problem very polite very clean

elaine W. 
No se han enviado comentarios para esta ubicación.

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