My drop off location was amazingly helpful considering the shenanigans and problems created by the pick-up location. Due to the professional person present behind the counter my experience with UHaul didn't end with unnecessary fees and fines being added to my account.Brenda D.
Customer Reviews for Kalamazoo Storage Center
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.JEFFIEA B.
El cliente no dejó un comentario.KEVIN BRUCE V.
Continue to provide great service.EVA OCENA H.
There was a glitch in the 24/7 return to truck that had me go to one location first then switched locations when the process started meaning I had to drive an additional 3.5 miles. Otherwise everything was good.Stefanie B.
El cliente no dejó un comentario.Alyson H.
The store wasn't staffed during posted hours. Phone number didn't even work. Our truck was missing every single â€œextraâ€ I requested and paid for - both dolly/handcarts and furniture pads. I couldn't get ahold of anyone from UHaul who could help, and no one was available at this site to assist in person. Very disappointing, and ended up costing me even more money because I needed to purchase my own hand cart AND pay for the ones I paid for that this site never delivered.Ann S.
El cliente no dejó un comentario.Jerry T.
El cliente no dejó un comentario.RYAN PAUL C.
The truck's windshield was filthy and there was no washer fluid in the reservoir.ROGER W.
The young lady that helped us sign in and check out was very friendly and helpful. Sign in process and truck return process on the website takes more time than it should and I'm sure some customers would have a difficult time doing so. Need to go back and do the transaction like the old days.. Customer rep. was very helpful though by completing the process for us .MICHAEL AUBREY B.
El cliente no dejó un comentario.ERIC JOHN P.
El cliente no dejó un comentario.MOLLY W.
This location is a 5 star.Laytoria R.
It took 30 minutes to process the paperwork at pickup despite having a reservation. My written quote increased by $30.00 due to hidden fees.DENVER JAMES M.
Great customer service, friendly staff, and clean location. ¡Gracias!TANNERLEE A.
El cliente no dejó un comentario.MARJORIE DIANE M.
Jessie provided great customer service and was super helpful.CURTIS ALBERT C.
It was smooth and easy. The woman who runs kalamazoo storage, Jess, was a darling and extremely kind and caring. Sbe went out of her way to make sure everything was as easy as possibleGary R.
El cliente no dejó un comentario.Ethan W.
Fix your piece of shit truckKelsey V.
El cliente no dejó un comentario.William M.
El cliente no dejó un comentario.Cammeron W.
El cliente no dejó un comentario.Andy T.