Not the drop off location that I selected. I was not notified of any change in drop off location. U-Haul customer service number listed on the contract paperwork would not answer the phone despite multiple attempts. Eventually found out that this was the drop off location after going through my online account and saw that was the location listed. Location is a very sketchy place in the middle of a shopping center parking lot with people hanging around or sleeping in vehicles in the middle of the day.Sterlin H.
Customer Reviews for KS TIRE CARE LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Sadia P.
When J got into the truck there was a chick fil container in the center as well as a Red Bull in vehicle. Furthermore the vehicle barely had gas to start so my roommate and I had to rush to a gas station.JEREMIAH B.
very GoodWILLIE W.
They charge my card without me extra for no reason I need my refund file:///var/mobile/Library/SMS/Attachments/87/07/C43FA2C1-25C2-4DBE-9A14-E294506BD13E/IMG_1794.jpegABDOUL T.
Kind of a small tire service center, but the staff was nice and very helpfulMITCHELL P.
El cliente no dejó un comentario.KABWENDE W.
Very bad service Trailer was dropped off on the 16th before midnight it was due back on 17th and we are still getting calls saying it was recipe I keep calling and they will not return my call 513-262-5106laura B.
El cliente no dejó un comentario.TIMOTHY H.
The person working there from a distance pointed where to put trailer. Showed no intention of coming over to unhook trailer. I got out and unhooked myself. Luckily I have rented these trailers several times so I knew what to do, but first time I've had to unhook my self.DARIN J.
The truck was dirty. Appliance dolly missing.LEVAR J.
Everything was perfect the way it should be. I'm happy with my service that I got.MUSTAFA S.
This location stood up to its poor rating. Owner was rude and not knowledgeable about how to check me out. Put wrong location, wrong return date. And tried to charge me for furniture pads that I didn't ask for. Thanks goodness for the rented location. They help me reach out to 1800Go Uhaul. To correct everything that this location did wrong.TAMEKA W.
It was amazing thank. Very nice peopleGLORIA O.
In the first place they charged me $39.99 for $29.99 truck. Second for 3 mile/ 30 min trip they charged me for 5.6 gallon fuel/~$19. For around $30 trip they charged me $67. Literally they stole my money from my account. At this place they are ripping and stealing uhoul customers. I am going to report this to uhaul corporate office. I have all the vehicle pictures, the receit, and the transaction on my bank account. And I will report this to my bank and reverse this mony back to my accountTesfaye G.
I will NEVER return to this location they charged dome charges on my card WITHOUT authorization. I was falsely charged for the dollie and I did not have it rented at all I am so upset. I am gonna contact a lawyer for assistance.Tawana A.
Very unprofessional and they kept my id. I'm not being charged for the correct mileage, and the truck was filthy. Very unprofessional check in.Kenneth W.
El cliente no dejó un comentario.Kenana W.
Their was hair all on the sits.BENJAMIN W.
The person renting the truck to me took over an hour to check me out. I needed to remove the car transport from the order and he didn't know how to use the computer software to remove it appropriately. This delay messed up my timeline for my move considerably as the movers were waiting outside of my apartment.Uche A.
The trailer had 2 huge holes and I told the guy and he told me to use the air hose. Not aired up for me he told me to do it. I told him about the holes and he just shrugged his shoulders. I had a blowout within 2 miles. Took 80 minutes for road service. He should have addressed the tire. I was 2 hours late for my job.Robert S.
Worst U-Haul experience ever. Minus 5 stars. Dirty truck, broken mirror held together by tape, which ended up falling while I was in traffic, I had to drive without a side mirror after endangering myself trying to dodge traffic to pick up the mirror which fell down in traffic.VINCENT N.
It didn't seem too professional! And my card was charged twice. I want my money back!!!CARLYNDA S.
El cliente no dejó un comentario.Kenneth M.
The office was closed during operating hours. However, the regional manager, Danny Quinn, Jr., provided excellent customer service to make up for it and explained that the person who runs the store had a family emergency and could not be at the location. I would just recommend that the customer be notified when things out of the ordinary occur to prevent a disgruntled customer.Tangela C.
El cliente no dejó un comentario.Charissa A.
El cliente no dejó un comentario.Anthony P.
The gas was at the half mark on the truck, however the paper stated it was more than half which resulted in me having to pay when dropping off the truckjoe Y.
El cliente no dejó un comentario.Emmanuel N.
Since it isn't a full service U Haul store, they were not stocked with supplies. We ordered a dozen moving pads, but they were a few short. The associate was unable to give any credit back or offer other supplies.Gail K.
the people struggled with paperwork and had me hook up the trailer.it would have been easier if the tropical storm that came through had waited till we got trailer.mike W.