Customer Reviews for KNR Automotive Repair LLC
(U-Haul Neighborhood Dealer)

992 reviews

20307 Bear Valley Rd   Apple Valley, CA 92308

(760) 240-6538

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: 8 am–3 pm

Services at this Location:

Contact Us

(760) 240-6538

20307 Bear Valley Rd
Apple Valley, CA 92308

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: 8 am–3 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

The gas was very low when I received the truck.

Nadia Espinoza 
Rating:
5.0

Customer did not leave a comment.

Patty Estrada 
Rating:
5.0

Customer did not leave a comment.

Rodney Newholm 
Rating:
4.0

I have always been satisfied with U-Haul services. However, when I made this reservation over the telephone I told the clerk I needed a truck large enough to carry at least 7000 lbs. She said a 15 foot truck would work so that's what I rented. Come to find out the 15 ft truck wasn't the right size and I could not bring the entire load which now I need to make a second trip at a later time.

Erich Schmitt 
Rating:
5.0

Customer did not leave a comment.

JOSEPH ZUBIATE 
Rating:
5.0

Customer did not leave a comment.

Xenia Sanchez 
Rating:
5.0

Customer did not leave a comment.

EDWARD BERGMAN 
Rating:
3.0

Customer did not leave a comment.

Joseph Esparza 
Rating:
5.0

Very accommodating crew. Thanks you guys.

Vincent Alexander 
Rating:
5.0

CLEANEST UHAULS I HAVE EVER RENTED. GREAT JOB! VINCENT.

Vincent Alexander 
Rating:
5.0

This location is very easy to work with and typically had the size uhauls I've needed. Thank you for being open and available!

Melodie Shreiner 
Rating:
5.0

This person Allan always there when needing the equipment I totally recommend KNR best customer service thank you

Jesus Jimenez 
Rating:
5.0

Just good customer service.

Manny Ruiz 
Rating:
5.0

Customer did not leave a comment.

Rodolfo Najera 
Rating:
5.0

Customer did not leave a comment.

Joseph Procter 
Rating:
5.0

Customer did not leave a comment.

Gregory Randle 
Rating:
5.0

Customer did not leave a comment.

Jerald ALLAN 
Rating:
3.0

The gas level was under what it was marked as the check engine light was on on the truck. It was shaking horribly when driving I paid for equipment that I didn’t receive

Jessica Perez - Lopez 
Rating:
4.0

Customer did not leave a comment.

Jim Dimond 
Rating:
4.0

Customer did not leave a comment.

Alisa Carey 
Rating:
4.0

I was a little disappointed we had to drive so far out of Victorville to pick up our truck but that wasn’t his fault. I was also short on time and there was only 1 employee. We had to wait till he filled several propane tanks for one customer which took some time but employee was very nice. Location is a little crowded but he moved our truck right out front for us.

Paula Townsend 
Rating:
5.0

Customer did not leave a comment.

Sheryl Robledo 
Rating:
5.0

Customer did not leave a comment.

Alla Khwaldeh 
Rating:
5.0

Customer did not leave a comment.

ashley Morello 
Rating:
5.0

Without a doubt by I will be a returning customer Beyond satisfied!

Barbara Smith 
Rating:
5.0

Customer did not leave a comment.

Mary Pedretti 
Rating:
5.0

Sigan hasiendolo como asta ora rapido eficiente y buena atension y siempre dando lo mejor para el cliente gracias

Jesus Trinidad 
Rating:
5.0

Customer did not leave a comment.

Craig Hernandez 
Rating:
5.0

I have the same complaint everybody must have with U-Haul. We see your vehicles everywhere, rolling billboards promising rental vehicles for $19.95. But the last thing you hear from the clerk? "That'll be $73.00."

Gary White 
Rating:
5.0

Customer did not leave a comment.

ALLEN BECKER 
Rating:
5.0

Customer did not leave a comment.

Ian Stait-Gardner 
Rating:
5.0

Customer did not leave a comment.

paulino meza 
Rating:
5.0

Customer did not leave a comment.

Gail Ross 
Rating:
5.0

Customer did not leave a comment.

MATTHEW MAYS 
Rating:
5.0

none

Janis Pressley 
Rating:
5.0

Customer did not leave a comment.

Miguel cervantes 
Rating:
4.0

Customer did not leave a comment.

sheryle clark 
Rating:
5.0

More staff

Samuel Medrano 
Rating:
5.0

Excellent service

Ralph Del Toro 
Rating:
4.0

The location was a little way to go to get the van I needed. Other than that, the rental went smoothly. I'm glad I didn't have to go too far as far as the gas used. I'm used to having a full tank when you rent a truck/van. I guess in these times when the price of gas is rather high, I guess some people don't think of the person that is going to use the same truck/van.

Perry Beard 
Rating:
4.0

Customer did not leave a comment.

Monique Brown 
Rating:
5.0

Friendly people.

Marco Rosas 
Rating:
5.0

Customer did not leave a comment.

David Centeno 
Rating:
5.0

Customer did not leave a comment.

Michael Aguero 
Rating:
5.0

Nothing the person that helped me was very nice and knowledgeable about the equipment I needed. I was in and out in less than 20 min. Thanks uhaul.

Latrina Bradley 
Rating:
5.0

Nothing, David was great upon pickup, drop was seamless too

Ronald Lambert 
Rating:
4.0

I was very pleased with the service I received. They were very friendly and helpful. I would definitely go back to this location.

Larry Pena 
Rating:
4.0

Customer did not leave a comment.

Brandon Gebhart 
Rating:
5.0

Customer did not leave a comment.

felipe Rodriguez 
Rating:
5.0

Friendly,professional, and quick.

TERRY TOTEN 
Rating:
5.0

Nothing, there is a good group of guys working there.

Gary Blumenkrantz 
Rating:
5.0

Customer did not leave a comment.

MATTHEW HUDSON 
Rating:
5.0

Customer did not leave a comment.

Jennifer Ruff 
Rating:
5.0

KnR Automotive always has what I need great customer service

Raymond Aguilar 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Secord 
Rating:
5.0

Customer did not leave a comment.

Amy Gates 
Rating:
4.0

Customer did not leave a comment.

Danise Moyer 
Rating:
5.0

Everything went great. had trailer on the truck in less then 15 minutes after we got there!

Robert Webb 
Rating:
5.0

Customer did not leave a comment.

Patricia Jones 
Rating:
4.0

give an exact drop off location instead of saying "any" U HAUL location in San Diego

Laura King 
Rating:
5.0

Customer did not leave a comment.

Gerry Stringfellow 
Rating:
4.0

Customer did not leave a comment.

Michael Cristino 
Rating:
5.0

Very professional and accommodating. They were busy when I came to pick up the trailer and didn't initially even acknowledge me. Upon return, they admitted as much, apologized and made me feel extremely comfortable. Would HAPPILY RECOMMEND this location to anyone!

Brandonn Mosley 
Rating:
5.0

Daylin was awesome, would rent there again.

David Cruz 
Rating:
5.0

Customer did not leave a comment.

Mario Ramirez 
Rating:
5.0

Customer did not leave a comment.

John Griffin 
Rating:
5.0

Customer did not leave a comment.

Michael Symeon 
Rating:
5.0

Customer did not leave a comment.

Thomas Ferro 
Rating:
5.0

Customer did not leave a comment.

MICHAEL HILL 
Rating:
5.0

Customer did not leave a comment.

FRANCES MCDANIEL 
Rating:
5.0

Customer did not leave a comment.

James Brunner 
Rating:
5.0

Customer did not leave a comment.

DENISE HENDERSON 
Rating:
5.0

Thanks for being perfect. My move was a nightmare but your service made it so much better. Dave.

Dave Dettelbach 
Rating:
4.0

Lower the mileage fee.

joesph sazone 
Rating:
5.0

I have used this U-Haul location a number of times in the past, as has family & friends. I appreciate the convenience of it & the idea of supporting a small business. Staff is friendly, courteous, helpful, and attentive. Will definitely be back whenever I have a need for a rental.

Shelley Ramsey 
Rating:
5.0

Great place. Friendly staff

ANDREW CHIRIAC 
Rating:
4.0

Very helpful and staff

Stephen Noble 
Rating:
3.0

Initial rental was for 24 hours and 100 miles. We extended that. Common sense would say that each additional 24 hours would be with an additional 100 miles. No. We rented it for 3 days and they kept it at the original 100 miles but for all 3 days... Well it cost us extra that way. We got ripped off.

marry Arnett 
Rating:
5.0

I’ve done quite a bit of business with the people. They are wonderful good job thank you. I’ll be back.

DANNY HAMILTON 
Rating:
5.0

Great customer service

roland rodriguez 
Rating:
5.0

The 2 personal are Great , customer service and Real knowledgeable 👍

SANTOS MACIAS 
Rating:
5.0

Customer did not leave a comment.

Alan Ziegenbein 
Rating:
4.0

There was an "unwelcoming" older guy, when I checked on a trailer some years ago. I normally rent from another location just East of this one. So, I was a little upset when I was directed to this particular location, due to lack of 6x12 trailers at the other one. I was PLEASANTLY SURPRISED and very pleased with the service of the younger man I encountered. Very professional and expedient in his work. MUCH BETTER than the folks at the Lorene Drive, Victorville location. They're some of the WORST I've EVER encountered!!!

Brandonn Mosley 
Rating:
5.0

The guy that works there is awesome not to mention very helpful and polite!! Have rented from there many times and am always satisfied!! 2 thumbs up👍🏻👍🏻!!!

Barbara Barnett 
Rating:
5.0

Customer did not leave a comment.

edward delahousie 
Rating:
5.0

Customer did not leave a comment.

Michelle Barstow 
Rating:
5.0

Customer did not leave a comment.

MINDY FISHER 
Rating:
5.0

Thanks

Jeff Hortick 
Rating:
5.0

Very honest friendly staff!

Rodolfo Espinoza 
Rating:
5.0

Customer did not leave a comment.

Ryan Oleson 
Rating:
5.0

Thank you 🙏

ROSENDO HUERTARONQUILLO 
Rating:
5.0

I think everything is nice and clean and you guys do a very good job you guys are friendly and helpful keep doing a good job

Karla Martinez 
Rating:
5.0

Good guys

ashwani mayer 
Rating:
5.0

Customer did not leave a comment.

Yul Hawkins 
Rating:
5.0

Customer did not leave a comment.

David Covarrubias 
Rating:
5.0

Excellent help all the way

David Huffman 
Rating:
5.0

I really don't have any complaints

RICHARD WITZEL 
Rating:
5.0

The employees from pickup to drop off were all so helpful and friendly!! Definitely recommend KNR Automotive Repair!

Kelli Rivera 
Rating:
5.0

The best customer service!

Karlheinz Baur 
Rating:
3.0

Customer did not leave a comment.

Miranda Laschanzky 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top