Customer Reviews for KC Public Storage
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

17 reviews

11611 Hickman Mills Dr   Kansas City, MO 64134

(913) 871-9219

Office Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(913) 871-9219

11611 Hickman Mills Dr
Kansas City, MO 64134

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

No one was there. It was closed.

Flobert Ndabagera 
Rating:
1.0

Have the key in the correct box, have a contact number that answers if they don’t, make the lock more accessible, and make it known in advance that this facility is only for mobile pick ups and may need to get approval before picking up. As, I did not have an issue with the approval someone else may. I was incredibly disappointed and inconvenienced by the way this location operates. For no reason should it take an hour to get into a box that is incorrectly labeled (I was told box 1 and the key was in box 2.) nor should the lock on the box be unable to be unlocked. I would never recommend this process at this location. I would never recommend this location regardless due to there’s no contact person.

Keicia Stillman 
Rating:
1.0

Horrible Location !!!!!

taelur harper 
Rating:
3.0

In the future I would not choose this location based on the fact that I don't gett off of work till around 5 in the evening and they close at 4:45 and if you choose to do an after hours pick up they start your time from the time slot you reserved not from when you actually pick it up.

Nathan Crosby 
Rating:
5.0

Customer did not leave a comment.

Kenneth Kaiser 
Rating:
2.0

The building was locked and closed in freezing temperatures, so we had to wait in our car until someone came by to give us the key. The UHaul had debris inside that could have easily been swept out.

Bryant Worcester 
Rating:
2.0

Don't say it's one price then it quadruples after dropoff. I felt I was ripped off and it was filled back up with gas. If commission makes u rip people off. I hope you ask to use my charger again for your phone. I got screwed using your service.

James Smith 
Rating:
1.0

EVERYTHING!

MICAH BENTON 
Rating:
4.0

Staff was helpful and truck was in good order. I took one star off because the facility was not as expected. This location is a very large empty warehouse with the exception of the staff's desk, several surveillance monitors, a couple of dollies and a small shelf with packing blankets at the door. My first thoughts were questioning the legitimacy of the business...but all was fine...just not what I was expecting.

DANNY WOODS 
Rating:
4.0

Customer did not leave a comment.

MICHAEL JOHNSON 
Rating:
5.0

Customer did not leave a comment.

DANIEL HENNING 
Rating:
5.0

Customer did not leave a comment.

HEIDI DREILING 
Rating:
5.0

Grat customer service!

DAVIDSON TEIXEIRA 
Rating:
5.0

Excellent quick service

SHARON MARTIN 
Rating:
3.0

I checked in on line but the system was giving the young man difficulty to complete. Eventually he had to exit and go back in. I do not blame him, he appeared to be doing everything right. The location seem desolate and at first glance appeared close until he came out. He was very polite.

David Farrell 
Rating:
5.0

Customer did not leave a comment.

Jonathan Gregory 
Rating:
1.0

Have employees be on time and know how to work equipment

TANESHA WHITELAW 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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