Customer Reviews for S & A Automotive
(U-Haul Neighborhood Dealer)

128 reviews

214 Hwy 432   Oskaloosa, IA 52577

(641) 673-9968

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: 8:00 am - 3:00 pm

Services at this Location:

Contact Us

(641) 673-9968

214 Hwy 432
Oskaloosa, IA 52577

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: 8:00 am - 3:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Great service, courteous staff

Andre Haddon 
Rating:
5.0

Just a thank you.

terri lyons 
Rating:
5.0

Nothing!

Dennis lienenman 
Rating:
5.0

Customer did not leave a comment.

Michael Potts 
Rating:
5.0

No issues picking up

Darrell De Nooy 
Rating:
5.0

Customer did not leave a comment.

Kenneth Duval 
Rating:
4.0

Felt overcharged for the supposed 4 Gallons of gas I was short. Didn’t have the time of day to check the u-haul in as I was standing there and the only customer.

Adam Siggins 
Rating:
5.0

Customer did not leave a comment.

John Crowder 
Rating:
5.0

Customer did not leave a comment.

John Kermott 
Rating:
3.0

Customer did not leave a comment.

Kevin Gaul 
Rating:
3.0

Shop is going through renovations so it was in disarray. The person who checked us out was personable and very helpful. Would definitely rent from there again.

Chris Drabek 
Rating:
5.0

Customer did not leave a comment.

Jodi Colvin 
Rating:
2.0

Customer did not leave a comment.

TOM GIESEL 
Rating:
5.0

Customer did not leave a comment.

jeffrey ashmore 
Rating:
4.0

Customer did not leave a comment.

Debra Davis 
Rating:
4.0

Get mainframe uhaul system working, we were delayed an hour or more due to not the dealership but uhaul system. otherwise got 10 miles to gallon and great experience

Madonna Bowie 
Rating:
5.0

Customer did not leave a comment.

Brendan Clancy 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Schick 
Rating:
5.0

Customer did not leave a comment.

Jessica Opheim 
Rating:
4.0

It took me a total of an hour from when I got to the location to pick up my truck. The mobile instructions were very good and easy to follow however I had so many small issues, ranging from the code not working for the key to my truck reservation having to be a different truck number all together. I was on the phone with 24/7 service and they were helpful but I spent 15 minutes or so on hold/on the phone. It was just a hassle and took a while to complete.

Dana Miller 
Rating:
5.0

Customer did not leave a comment.

Jacob Long 
Rating:
3.0

Customer did not leave a comment.

Dave Austin 
Rating:
5.0

Closed but good spot.

ed kelly 
Rating:
5.0

Customer did not leave a comment.

Thomas Pringle 
Rating:
5.0

Customer did not leave a comment.

Randy Wonderlich 
Rating:
4.0

Customer did not leave a comment.

Chris Wilson 
Rating:
5.0

Customer did not leave a comment.

robbin snook 
Rating:
4.0

Great location. Helpful staff. No concerns.

Robert Boltz 
Rating:
4.0

Customer did not leave a comment.

Taryn Bachman 
Rating:
3.0

I had to change my pick up location at the last minute because I had reserved through Ron’s Automotive on the uhaul website a month in advance yet they had no record of my reservation. I’m so thankful to S & A automotive for helping me get the equipment I needed on such short notice.

Dennis Crisp 
Rating:
5.0

Customer did not leave a comment.

JOHN HAACK 
Rating:
5.0

Customer service was excellent.

Neal Hadden 
Rating:
3.0

Customer did not leave a comment.

Stewart Hoskins 
Rating:
5.0

great bunch of guys don,t know if you could make it any better thank you all. SMc

Sam McCartney 
Rating:
5.0

Customer did not leave a comment.

Jason Bradley 
Rating:
5.0

Customer did not leave a comment.

Nicky witt 
Rating:
5.0

They didn’t have a truck at one location so they moved into another and I had two trucks reserved so no one could figure out what to do. So they transferred me to 24/7 people and was on hold for 44 minutes. The back of truck was dirty there was trash in the cab, there were several dents all over truck that weren’t on the pics. I didn’t have time to dispute them all since I was already 2 hours behind just trying to check the truck out. Horrible horrible experience.

ERIC BARRETT 
Rating:
5.0

Great job from start to finish!!

Wade Schelker 
Rating:
1.0

Did not receive dolly or blankets that were charged. Have tried multiple times for refund and have not received.

Meg Ozbun 
Rating:
5.0

Customer did not leave a comment.

William Siefkas 
Rating:
5.0

Guys at the desk were very friendly.

David Krutzfeldt 
Rating:
5.0

Customer did not leave a comment.

Lexie Dickens 
Rating:
5.0

Customer did not leave a comment.

Mark Hogan 
Rating:
5.0

Customer did not leave a comment.

RANDALL WONDERLICH 
Rating:
5.0

Customer did not leave a comment.

CHRISTIE VANDERVEER 
Rating:
5.0

Satisfied with everyone involved, not happy at uhaul fuel policy, when I picked up truck gauge was on 1/4 tank.. Filled up to 3/4 tank my gas was $90 and asked to be reimbursed for the$45 worth of fuel... They would not refund me so I'm out an extra $45 🥴

ELIZABETH GRAHAM 
Rating:
3.0

Dirty greazy floor, and trailer leaks in the cieling

Christopher Bird 
Rating:
5.0

Guarantee to have a truck at least a few days ahead of date of planned use.

Leroy Dejong 
Rating:
3.0

had so many problems with the pick up and drop off the app wasnt working right

Patrick Moore 
Rating:
2.0

Facility was not professional but I was only concerned about dependable equipment being available- There were no near by locations that had the 6x12 enclosed trailer-

GREGORY BRIDGES 
Rating:
5.0

Unfortunately I won’t recommend Uhaul to anyone.

Gregory Mcginnis 
Rating:
3.0

Trailer had issues Scissor jack damaged /gears stripped out Trailer brakes not working Trailer unsafe

JACOB ALLEE 
Rating:
5.0

Customer did not leave a comment.

Sam McCartney 
Rating:
5.0

Customer did not leave a comment.

Sarah Wilcox 
Rating:
5.0

Quick processing and kind staff.

JAMES BELL 
Rating:
5.0

Customer did not leave a comment.

Larry Boggs 
Rating:
3.0

Customer did not leave a comment.

SAM SHROLL 
Rating:
4.0

Customer did not leave a comment.

JOHN FEELEY 
Rating:
4.0

Customer did not leave a comment.

Loretta Estes 
Rating:
5.0

Friendly service. Very nice.

larry tucker 
Rating:
3.0

Customer did not leave a comment.

Lee Smith 
Rating:
5.0

Customer did not leave a comment.

Jacob Cowart 
Rating:
4.0

Slight smell of smoke

matthew Bentz 
Rating:
5.0

Customer did not leave a comment.

Linda Mcdonough 
Rating:
1.0

Customer did not leave a comment.

robert johnson 
Rating:
5.0

Customer did not leave a comment.

DAVID GARRISON 
Rating:
4.0

I drop off after hour

CARRIE MONTGOMERY 
Rating:
5.0

Everything went perfect.

Marsha Wright 
Rating:
5.0

Customer did not leave a comment.

Dennis lienenman 
Rating:
4.0

Dirty cab. Smelled like smoke. Try to report the problem on the app but it kept crashing.

Brad Neer 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS W CONIGLIO 
Rating:
5.0

Customer did not leave a comment.

Randy Glandon 
Rating:
5.0

Customer did not leave a comment.

Richard Jennings 
Rating:
5.0

Customer did not leave a comment.

PEGGY WOOLWORTH 
Rating:
5.0

Customer did not leave a comment.

Shannon Del la cruz 
Rating:
4.0

The gentleman running the computer was very nice and knowledgable. I got to the building two minutes before closing and he stayed open late on a holiday weekend, so I could get the much needed trailer.

TODD DONELS 
Rating:
5.0

Customer did not leave a comment.

Timothy Goers 
Rating:
5.0

Customer did not leave a comment.

Brendan Clancy 
Rating:
5.0

Customer did not leave a comment.

Daloy Veldhouse 
Rating:
5.0

Tommy gates placed on some trucks would be helpful.

Richard Jennings 
Rating:
1.0

Hard to find door, parking lot had almost no room to park the trailer, worker "didnt know the trailer was coming". I was not texted like he said I would be.

Brock Robbins 
Rating:
5.0

Customer did not leave a comment.

Frank Kminek 
Rating:
5.0

Customer did not leave a comment.

Mark Stone 
Rating:
5.0

Customer did not leave a comment.

Scott Clemmens 
Rating:
3.0

Customer did not leave a comment.

David Hall 
Rating:
5.0

U-Haul website didn’t work, sat in parking lot for over an hour and a half trying to complete online pickup. Truck was available but had no way to get key. The customer service was very good and got me into truck. U-Haul website sucks! Customer service and pickup area very good!

Stephen Danna 
Rating:
4.0

Customer did not leave a comment.

Evelyn Klampe 
Rating:
5.0

Customer did not leave a comment.

Steve VanGORP 
Rating:
5.0

Customer did not leave a comment.

Christopher Roorda 
Rating:
5.0

Customer did not leave a comment.

Linda Rich 
Rating:
5.0

on top of it.

brett else 
Rating:
4.0

Customer did not leave a comment.

Mark Beers 
Rating:
3.0

The truck ran ok, but it didn’t sound like it would hold together. The office was messy and not very neat or clean.

Linda Russell 
Rating:
4.0

Customer did not leave a comment.

James Overturf 
Rating:
4.0

Customer did not leave a comment.

Selena Hayes 
Rating:
4.0

Customer did not leave a comment.

Brandon Molyneux 
Rating:
3.0

We had to go through all the reservation questions 4 times. We ended up not getting the size truck we reserved or the furniture pads we reserved. Called U-Haul many times and were told repeatedly it was our fault.

Dhananjaya Ramsamooj 
Rating:
2.0

Employe not very friendly, they didn't check all the lights on the trailer.

Madison Braden 
Rating:
5.0

It would have been nice to have more than a quarter tank of gas to start, but it was not a big deal.

Nicholas Fank 
Rating:
4.0

Figure out how to lower the price per mile, I spent $150 between the rental and filling it with gas. I will buy my own trailer and a receiver hitch instead of ever renting from Uhaul again and I'll save money

Mason Spoelstra 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top