Customer Reviews for Jz Motors LLC
(U-Haul Neighborhood Dealer)

116 reviews

512 N Front St   Eufaula, OK 74432

(918) 707-5201

Office Hours

  • Mon-Wed: 10 am–4 pm
  • Thur-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(918) 707-5201

512 N Front St
Eufaula, OK 74432

Services at this Location:

Office Hours

  • Mon-Wed: 10 am–4 pm
  • Thur-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

pamela hill 
Rating:
5.0

Customer did not leave a comment.

Jana Smith 
Rating:
5.0

Very helpful very fast and very easy to work with will always do my business withe eufaula U HAUL

Rondo King 
Rating:
3.0

Customer did not leave a comment.

Richard Reeves 
Rating:
5.0

Very friendly and helpful

Lonnie Mahurin 
Rating:
5.0

Customer did not leave a comment.

darrell hail 
Rating:
5.0

Customer did not leave a comment.

James Smith 
Rating:
3.0

Customer did not leave a comment.

Robert Norman 
Rating:
4.0

Customer did not leave a comment.

Robert Srum 
Rating:
3.0

Customer did not leave a comment.

Breanna Hamilton 
Rating:
5.0

Customer did not leave a comment.

Ronnie Bichsel 
Rating:
5.0

Very helpful & understanding .

Jana Arrington 
Rating:
5.0

Customer did not leave a comment.

Mike Williams 
Rating:
1.0

Give me back the money because the dolly wasn’t in the Uhaul

yolanda impson 
Rating:
1.0

First, the website quoted a different price than what I had to pay on moving day, almost 3 times as much. I had movers scheduled and was in a bind and had to rent the truck. Second, I was told more than once that I would be refunded for the miles I did not use. After the move, when I called the UHaul 800 number to get that refund, I was told that was not the policy, I was not allowed a refund. Make sure your employees know the policies and give your customers the right information.

Jerri Martin 
Rating:
3.0

Not their fault they had to charge me

GARY HUFF 
Rating:
5.0

Customer did not leave a comment.

Steven Perieda 
Rating:
5.0

Customer did not leave a comment.

wesley morgan 
Rating:
5.0

Customer did not leave a comment.

wayne erickson 
Rating:
5.0

No ramp on the truck. Everything worked as I needed though. Quick and efficient checkout at the store. Nice people!

Gaige Adkins 
Rating:
5.0

Customer did not leave a comment.

Charlene Walker 
Rating:
5.0

The self return online kicked me out and also kept changing to French I was only able to send 2 pictures. But I have the others if needed

Thomas Lamkin II 
Rating:
1.0

The lady doing our paperwork did not know what she was doing. We had a 10a reservation and neither truck nor trailer was ready when we got there , not to mention the only person that could go get them (employee) had not arrived to work yet amd we had to wait

Desmon Beratto 
Rating:
1.0

Poorly maintained area

DANIEL BALL 
Rating:
2.0

When renting the uhaul. First I called 1800gouhaul, they informed me that in order to use disabled vet discount would need to go to location. I called location and they stated all was good, and would apply disabled vet discount upon arrival. When I got there, they stated do not give discounts. So I was lied to from the get go. So I am sadly disappointed. Only reason I went through uhaul was that they offered the discount. Instead ended up costing me more than if I had went through competitor.

Wendell Taylor 
Rating:
5.0

Customer did not leave a comment.

Sharon Booker 
Rating:
5.0

Customer did not leave a comment.

Spud Duvall 
Rating:
5.0

The size I had reserved hadn't come back yet so they upgraded me for free.

Susan Logue 
Rating:
5.0

Customer did not leave a comment.

Rick Hopkins 
Rating:
1.0

First of all the location I dropped it off there was no one there and there was a note saying he was on a "test drive" and to call the 405-609-0517. The time was 12:54pm. They charged me for the full 2 days instead of just charging me for the 1 day. In addition when I called Jason, he said to park and disconnect the trailer myself. Please understand that I am 74 years old and with the little help from my grandson we managed to get it off the trailer hitch. This to me is unacceptable. I would like a refund of 1 day of rental if at all possible. If you have any questions please feel free to contact me at 918-689-0317.

Neomia Clark 
Rating:
3.0

Customer did not leave a comment.

BOB TACKETT 
Rating:
2.0

Customer did not leave a comment.

Ethan McDiffett 
Rating:
5.0

Customer did not leave a comment.

Nathaniel Hardinger 
Rating:
5.0

Customer did not leave a comment.

lee villemeuve 
Rating:
1.0

Customer did not leave a comment.

Charlotte Boyles 
Rating:
5.0

We just dropped off after hours, didn't go inside or see anyone.

JACQUELINE FREEZE 
Rating:
5.0

The truck engine light came on and it got even worse than average gas mileage.

Loretta Shannon 
Rating:
5.0

Customer did not leave a comment.

clent wheeler 
Rating:
5.0

Customer did not leave a comment.

William Boyles 
Rating:
5.0

Customer did not leave a comment.

Angela Gray 
Rating:
5.0

The associate at the pick up was outstanding and very helpful

Tony Pilkerton 
Rating:
3.0

Customer did not leave a comment.

Donita Dozier 
Rating:
5.0

Not bad but it was a tad bit short and felt like we were a bother.

Jennifer Russom 
Rating:
4.0

Customer did not leave a comment.

james smith 
Rating:
5.0

Customer did not leave a comment.

Mardochee Boliko Santos 
Rating:
5.0

Customer did not leave a comment.

MICHAEL BARNETT 
Rating:
5.0

Customer did not leave a comment.

DIAN WOOD 
Rating:
5.0

Excellent service

JONATHAN WILSON 
Rating:
5.0

Quit and easy checkout

forrest else 
Rating:
5.0

Customer did not leave a comment.

Collette Tyburski 
Rating:
3.0

No issues with pick up or drop off locations - very polite people! However, u-hauls phone system of transferring phone calls was ridiculous!

RANDAL BUBEN 
Rating:
4.0

Customer did not leave a comment.

Tiffany Russell 
Rating:
4.0

Customer did not leave a comment.

Tiffany Russell 
Rating:
5.0

Very efficient and friendly staff.

Michelle A Green 
Rating:
5.0

Great customer service.

Patrick Taber 
Rating:
5.0

Customer did not leave a comment.

Cynthia Howell 
Rating:
5.0

Customer did not leave a comment.

DAVID HOLLINGSWORTH 
Rating:
5.0

I felt that the service was friendly and in a comfortable environment. I cantbthink of any importants.

Synthia Simmons 
Rating:
3.0

Customer did not leave a comment.

debra flood 
Rating:
5.0

I found you very friendly and helpful !

TONY STANG 
Rating:
5.0

The guys were real nice & made sure everything was right before I pulled away .

debra flood 
Rating:
5.0

Great friendly service

William O'Connell 
Rating:
4.0

U want to move yourself use uhaul. Dual axel trailers pull fabulous. 🥰

LADON ADAMS 
Rating:
5.0

The trailer had not been cleaned but it wasn’t to bad. Other than that great service!

ned leigh 
Rating:
3.0

Closed when we dropped it off on Sunday. Could not find a drop box so we had to take the key the next morning when they opened.

loretta shannon 
Rating:
5.0

Customer did not leave a comment.

Barbara Short 
Rating:
5.0

Customer did not leave a comment.

delbert hedrick 
Rating:
5.0

Thank you! Great customer relations

Rita Leigh 
Rating:
5.0

Customer did not leave a comment.

BRADLEY THORNBURG 
Rating:
5.0

Checkout online sucked bad. Could get help on line.

Kent Clark 
Rating:
5.0

Customer did not leave a comment.

Lori Rose 
Rating:
5.0

Customer did not leave a comment.

Stanley Scroggin 
Rating:
5.0

Customer did not leave a comment.

steve crowell 
Rating:
5.0

Very easy to work with!

ned leigh 
Rating:
5.0

Customer did not leave a comment.

Robert Vail 
Rating:
5.0

Customer did not leave a comment.

GARY BRAUER 
Rating:
4.0

Customer did not leave a comment.

Rick Cole 
Rating:
2.0

Location phone number said that they were open on sundays at 9 but no one was there. Key drop box is in a poor location not by the front door.

Keith Ryden 
Rating:
5.0

Great guys, great service, great team. Would absolutely use this location again.

AMANDA BUFFALO 
Rating:
5.0

The 26 ft truck I rented smelled strongly of weed in the area where the furniture goes. I called and reported it to a man named Brian who was extremely helpful. I am supposed to be getting a call back from someone on this matter. I could not even go into the cargo area because I have asthma and it triggered my asthma. Even after using it and keeping it open the odor was terrible.

terry Purscelley 
Rating:
5.0

JR was very professional and very accommodating

Amy Rostamo 
Rating:
4.0

Customer did not leave a comment.

BRADLEY THORNBURG 
Rating:
1.0

To make a long story short, I wasted 2 hours trying to get the truck I rented. I will never use this smart phone/online pickup system again.

Dan McNeill 
Rating:
5.0

Customer did not leave a comment.

Georgia Cummings 
Rating:
5.0

Customer did not leave a comment.

Tammy Wilson 
Rating:
3.0

I was expecting them being open 6 days a week instead of 3, and the daily rate of $29 not $40 plus coverage. So its too pricey

Breya Warnstaff 
Rating:
5.0

Customer did not leave a comment.

LONNIE PITTS 
Rating:
5.0

Customer did not leave a comment.

David Cyr 
Rating:
5.0

Nothing, thank you very much...

Diana Mitchell 
Rating:
5.0

Customer did not leave a comment.

FRANK MCKENNA 
Rating:
5.0

Customer did not leave a comment.

Gayle Weber 
Rating:
3.0

Customer did not leave a comment.

Ronald Howard 
Rating:
1.0

By far the worst uhaul dealer I have seen in my 15 years of renting the guy there Jason has a really bad attitude and will double charge you and the truck was dirty and the 800 number won't help you uhaul has went down hill in the last 2 years

Jason Bolton 
Rating:
5.0

Customer did not leave a comment.

sandi moore 
Rating:
4.0

The 24/7 uhaul experience was a nightmare, took us 45 mins at the JZ location to get the keys from the truck

Ravin Grace 
Rating:
3.0

The truck had cigarette ashes in it and it smelled like cigarette smoke. It was suppose to have an 1/8 od a tank of fuel. It did not. I had to drive and fill it up immediately so I didn't run out of fuel. Then I was told I had to return it with a 1/4 of a tank of fuel. I don't expect a spotless truck, but the cigarette ashes and smell was bad. When I called this dealership to verify that he had a truck; He told me he wasn't at his computer. He finally just looked outside and said yes. This is the 3rd truck that I have rented this month to move family. Only 1 had 3/4 of a tank of fuel. The other 2 needed fuel.

Machelle SCHOMAKER 
Rating:
1.0

Be more nicer and understand that things happen Even after paying the highest rated insurance It was not worth it go to someone else

shindie Bridges 
Rating:
5.0

Customer did not leave a comment.

curtis hawkins 
Rating:
1.0

Customer did not leave a comment.

Eric Bullen 
Rating:
5.0

Customer did not leave a comment.

Andrew Riley 
No reviews have been submitted for this location.

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