The staff was amazing. Truck was already available before my appointment time as I arrived earlyCarletta W.
Customer Reviews for Justin Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.TATIANA M.
I was well please with the rental truck. And I will be using this location again. Thanks for the rental .Norman J.
El cliente no dejó un comentario.Martin J.
El cliente no dejó un comentario.Bobby H.
El cliente no dejó un comentario.Nakia A.
El cliente no dejó un comentario.Nelda P.
Have the representative be more approachable/friendly.Rachel G.
El cliente no dejó un comentario.Rickela M.
El cliente no dejó un comentario.Brandon M.
El cliente no dejó un comentario.Salvador F.
Find another location if your smartDavid L.
El cliente no dejó un comentario.Melissa O.
El cliente no dejó un comentario.Andrea R.
El cliente no dejó un comentario.Ron B.
El cliente no dejó un comentario.YOLANDA S.
Try to have the last customer to put some gas into the truckAVIS LYNN C.
El cliente no dejó un comentario.Denise M.
Keep doing what they are doing. Very nice people.Ricky S.
El cliente no dejó un comentario.Mona H.
Keep up the good serviceANTHONY S.
Great customer careDonnitta M.
All in all a good service.Luis E.
El cliente no dejó un comentario.Gilda W.
El cliente no dejó un comentario.WILLIE E.
Great serviceBrittney B.
El cliente no dejó un comentario.Anthony W.
El cliente no dejó un comentario.Luis E.
Everything was great,I had no problems at all. Extraordinario servicio al clienteNOLA E.
El cliente no dejó un comentario.Michael B.
I had to ask a customer to help me and the associate put the trailer hitch onto my truck. Then when I dropped it off, I had to take it off by myself. Very unsafe, especially after having major back surgery 5 months ago. Not happy at all with the service Uhaul provided for this rental.Jase J.
The location does not offer parking onsite. There was no notification of this anywhere. It complicated an already stressful situation and it prolonged my day.ADRIANNE O.
El cliente no dejó un comentario.Dennis P.
El cliente no dejó un comentario.Phillip R.
El cliente no dejó un comentario.DONALD J.
El cliente no dejó un comentario.MINZHANG Z.
The service was very friendly and the equipment was in good condition. There were no problems with the truck.Gary D.
Although I missed my initial appointment, once I got the time straight the attendant was kind and attentive. I will go back there.WILLIAM D.
Always a great experienceShumone B.
This UHaul service from these people was so excellent, most friendly, & Raleigh professional in every aspect of their service. I HIGHLY recommend this uhaul location without exception.Mark D.
El cliente no dejó un comentario.Gregory M.
The service was great truck was dirty and had no gasThomasine J.
El cliente no dejó un comentario.Sheronda L.
El cliente no dejó un comentario.Debra J.
Everything was great 👍GENEVA V.
Thank You!!!Ali H.
Great customer service and very efficientChelsea H.
We received outstanding help and service from Justin Moving U-Haul! I never knew this place was tucked away right here in DeSoto, Texas, but it was a joy to find them right in the nick of time after our original truck from another company fell thru at the last minute! Fast courteous service, we will certainly use them again. Gracias ABDUR-RAHMAN H.
There was a strong smell of weed in the U-Haul as well as a remnant of it near the cup holders.Elana R.
El cliente no dejó un comentario.Kevin C.
El cliente no dejó un comentario.JAMES E.
El cliente no dejó un comentario.RAY C.
Problem is I have been over charged and currently trying to resolve double billingED D.
El cliente no dejó un comentario.ERICA H.
the plug for the charger is not workingDARREL R.
Service provider was excellent thank youROY M.
The rental center gave us a auto trailer that did not fit our Tahoe although entering the make and model of the car said our Tahoe would fit. We returned the trailer but UHaul states they can't find it. We had to park the Tahoe and drive 4 hours to unload and then drive an additional 4 hours BACK to go get our Tahoe. It was a waste of 8 hours and no one at UHual seems to care. No refunds or apologies given. I usually don't complain but this one needs to be noted.Chris W.
El cliente no dejó un comentario.Sable W.
El cliente no dejó un comentario.benjamin S.
El cliente no dejó un comentario.henry J.
Great service all the way around....SHUMONE B.
El cliente no dejó un comentario.WILLIAM D.
Excellent experience, will use again. Thank you!PENNY K.
El cliente no dejó un comentario.Kelvin J.
Excellent location and the Staff was very helpful & friendly. I would highly recommend this location for renting a U-Haul... *Smoke...Anthony E T.
El cliente no dejó un comentario.Rubi Cavazos V.
El cliente no dejó un comentario.DONALD A.
El cliente no dejó un comentario.Jimmy R.
With Covid it should have been cleaned. It stunk and was filthy. Plus I was charged for miles I did not use. I do not like this location it has its own set of rules. I will not use it again.VALERIE M B.
Dalila was exceptional. Thank you so much!!! I will see you again.sheila E.
El cliente no dejó un comentario.TOSCA M.
The only the I forgot was to ask about returning but I figured it out.Victor P.
The employees there are very accommodating and Go above and beyond to make sure you have a Great rental experience. I have rented there twice and I would refer them to anyone who is movingâ€¼ï¸DEETRA D.
The truck that I rent would not go over 40 mph.So Icould not get job done. But they sill charge me and $3.00 exter for over 50 miles.DEBRA W.
They were very Professional;An the inside of the Business was very Welcoming as wellâ˜º THANKS JUSTIN STORAGE👍Linda W.
I was impressed with your services rendered. Keep it up and thank you.THERON M.
No suggestions for improving at this time.LEWIS P.
Very professional service. Everything went smooth. Thx DelilahERIC WILLIAM L.
El cliente no dejó un comentario.FREDERICK N.
El cliente no dejó un comentario.David N.
Extraordinario servicio al clienteSHUMONE B.
Not a thingJames I.
Great staff no delay in out equipment was in great conditionJames W.
El cliente no dejó un comentario.Charles E B.
nice staffCalaibria T.
The windshield wipers need to be replaced. it was raining and I could barely see. this is a safety issue and should be addressed immediately. GraciasTODD Z.
El cliente no dejó un comentario.David P.
El cliente no dejó un comentario.Jim J.
Nothing of note. Excellent customer service, and one of gentleman helped me guide my car onto the car carrier.John C.
El cliente no dejó un comentario.Rogerick B.
Arrived 10-15 minutes late and the front door was locked. A staff member arrived 5 minutes later to explain they forgot their keys. Service was good afterwards.Robert H.
Was not given the moving pads and the dollies but was charged for them.Ricardo G.
El cliente no dejó un comentario.De Marcus G.
El cliente no dejó un comentario.Johvanny M.
El cliente no dejó un comentario.CARLA P.
There is nothing as far as I can see needs to be improvedjames I.
El cliente no dejó un comentario.Bobby M.