Customer Reviews for Just Stickers 2
(U-Haul Neighborhood Dealer)

431 reviews

429 Waco Dr   Waco, TX 76707

(254) 870-1065

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(254) 870-1065

429 Waco Dr
Waco, TX 76707

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Maybe give this location some technical equipment that would help speed up the process quickly.

JAMES G. 
Rating:
5.0

All good.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

CULLEN Z. 
Rating:
5.0

Customer did not leave a comment.

Gilbert L. 
Rating:
4.0

Courteous service. Facility could use upgrading but smooth transactions!

CHAD S. 
Rating:
4.0

Customer did not leave a comment.

william A. 
Rating:
3.0

Truck was not swept clean, and the readings for the gas gauge was not correct when I picked up the truck.

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

TRAVIS S. 
Rating:
5.0

Customer did not leave a comment.

RONALD T. 
Rating:
4.0

Customer did not leave a comment.

RUSSELL S. 
Rating:
4.0

Customer did not leave a comment.

BRYAN G. 
Rating:
5.0

Owner is very friendly and everything went very smoothly. Great experience

LAWRENCE B. 
Rating:
5.0

Customer did not leave a comment.

Bryan H. 
Rating:
5.0

Customer did not leave a comment.

JORGE T. 
Rating:
5.0

Customer did not leave a comment.

JESSICA B. 
Rating:
5.0

Customer did not leave a comment.

WORTH P. 
Rating:
5.0

Maybe let the customer know, if they are using the two wheel car dolly, that making sharp turns and backing up are difficult.

MARK E. 
Rating:
4.0

Customer did not leave a comment.

STANLEY F. 
Rating:
5.0

Not one thing. Great experience!

DAVID G. 
Rating:
5.0

Customer did not leave a comment.

JUVENAL G. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE S. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL V. 
Rating:
4.0

Customer did not leave a comment.

Eric M. 
Rating:
5.0

Customer did not leave a comment.

TODD L. 
Rating:
5.0

Customer did not leave a comment.

Tammy A. 
Rating:
5.0

Customer did not leave a comment.

PAMELA P. 
Rating:
1.0

Yall made 2 separate charges to my bank account. One for $197 and another for $230 for renting a 6x12 trailer for 5 and half days. Might want to check your own charging system when you charge customers.

LUKE S. 
Rating:
5.0

Customer did not leave a comment.

REX G. 
Rating:
3.0

I have used this site before. It is ok.

Gilpatrick P. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Joshua J. 
Rating:
4.0

Customer did not leave a comment.

Patrick C. 
Rating:
5.0

Customer did not leave a comment.

viki B. 
Rating:
1.0

After MULTIPLE auto transports getting cancelled as we were about to pickup, we finally picked the transport up to later see it had a tire with low air pressure that ultimately led to a blow out on a very busy interstate. Reaching roadside assistance took more than 30 minutes. The repair technician noted mismatched runs on the trailer, also an issue. Bottom line: terrible customer service and POORLY maintained equipment.

ANTHONY M. 
Rating:
5.0

Place was closed. But did have notes for directions on drop off.

Stephanie A. 
Rating:
4.0

Not very welcoming location. Lots of pot holes in driveway. But drop off was easy and staff made sure everything was accurate and no extra

GRAHAM M. 
Rating:
5.0

Friendly customer service and good location

William M. 
Rating:
4.0

They forgot to load the blanket covers

Chris R. 
Rating:
5.0

This was a great experience with U-Haul the location was easy to get to and the staff were friendly. I recommend over any other competitiors.

JOSHUA M. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

ERIC G. 
Rating:
5.0

Customer did not leave a comment.

LINDSAY W. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Great customer service. Drop the trailer off after hours and there was still someone willing to help me get it checked in.

Tommy S. 
Rating:
3.0

Customer did not leave a comment.

JOSEPH B. 
Rating:
4.0

Staff was very friendly and helpful. The trailer could have been swept out prior to us picking it up.

Lohn H. 
Rating:
5.0

It was nice and easy at the drop off.

STARR E. 
Rating:
2.0

Not great vehicle parking, could have had more clear markings for customers using facility outside of business hours

Caley P. 
Rating:
5.0

All was good

JOHN D. 
Rating:
3.0

I paid for moving blankets and did not get them in my truck. I picked up outside of open hours and was not able to wait for the site to open, so I had to purchase them at a store

Ryan N. 
Rating:
5.0

Great service friendly and helpful people. Thanks

Bruce W. 
Rating:
3.0

My drop off time wasn't discussed with me. My fault but we were talking about Monday.... and if its a two day rental, why did I get less than 48 hours?

PAMELA T. 
Rating:
3.0

Had to wait for the representative to finish cleaning something out of her car before I could be waiting on

SHARON DIONE M. 
Rating:
4.0

Efficient other than talking to other employees while customers are waiting. Serving customers needs to always be #1 priority.

JEROME R. 
Rating:
3.0

Customer did not leave a comment.

STEPHEN T. 
Rating:
5.0

Customer did not leave a comment.

Frederick G. 
Rating:
2.0

The location was very dirty. The lady was nice and helpful.

Sergio G. 
Rating:
5.0

Customer did not leave a comment.

Ashley C. 
Rating:
1.0

Had to wait an hour to get the truck and it was given to me completely empty. The lady told me I would be credited 40 but was never given anything

Daniel N. 
Rating:
3.0

Customer did not leave a comment.

GREGORY M. 
Rating:
5.0

Customer did not leave a comment.

WESLEY R. 
Rating:
2.0

Equipment was not ready when told to arrive, had two flat tires one before we left but after loading the other loading.

RANDY T. 
Rating:
5.0

Everything was perfect

Tanisha M. 
Rating:
5.0

The lady was very nice a helpful I will be coming back to this location for my future U-Haul rentals

stephanie P. 
Rating:
5.0

I can't imagine what you could do better at this location.

Roderick M. 
Rating:
5.0

Service was fast, friendly and knowledgeable.

Chuck L. 
Rating:
5.0

Customer did not leave a comment.

YURA C. 
Rating:
5.0

No improvements are needed

FRANCISCO J. 
Rating:
1.0

The guy working on 04/05/2021 around 10:00am blew cigar smoke the entire time we did the return process. Agent isn't educated on job because he couldn't answer any of my questions pertaining the return process and billing.

ArReeyion W. 
Rating:
4.0

Customer did not leave a comment.

JAMES D. 
Rating:
5.0

Customer did not leave a comment.

Chintu P. 
Rating:
1.0

And there is 210$ charge to my card for a U-haul I used for 4 hours in the same town

Adrian W. 
Rating:
3.0

Customer did not leave a comment.

Georg H. 
Rating:
5.0

Customer did not leave a comment.

JEFFRY R. 
Rating:
5.0

Customer did not leave a comment.

Linda W. 
Rating:
5.0

Customer did not leave a comment.

KOREY LAWILLIAM M. 
Rating:
4.0

Customer did not leave a comment.

HAROLD F. 
Rating:
4.0

Customer did not leave a comment.

Arthur H. 
Rating:
5.0

Customer did not leave a comment.

MIACARLA L. 
Rating:
2.0

Customer did not leave a comment.

ROBERT T. 
Rating:
2.0

Customer did not leave a comment.

KAYLA H. 
Rating:
4.0

Customer did not leave a comment.

JOHN M. 
Rating:
1.0

Very Poor Customer Service. Bad Communication Which Caused Me To Be Charged Twice Due To The Young Lady There Saying The Truck Was Due Back The Next Day.

RIKKO W. 
Rating:
1.0

This was the worst customer service I have ever experienced. I was not greeted when I walked in, the employee was on her phone talking to someone being very unprofessional. Her system was down and took a while to explain explain what was going on and then walked outside for a few minutes. I was about to leave and then she wrote down our information and gave us the keys...finally. I told her the mikes I was driving and she added extra so I hope I was not charged for them but honestly just wanted to leave. When I returned the truck, same thing, didn't acknowledge me and still on the phone. She had someone go check the mileage and go upset when there just a few strands of dog hair from my dog. She was going to charge me $50 so I cleaned it myself which took 2 minutes. She also in front of me was complaining to her friend that she just cleaned the truck. Will definatly not be going back

Jarrett B. 
Rating:
5.0

Location was extremly accommodating due to me being late due to a vehicle break down. Owner was extremly helpful.

Harold W. 
Rating:
5.0

Customer did not leave a comment.

Lee E. 
Rating:
5.0

Nothing u haul is really great

MARGUERITA H. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Very helpful and convinant.

Robert S. 
Rating:
3.0

Dropped trailer at this location after they were closed, but called earlier and the gentleman that answered the phone was nice and accomadating.

GARY R. 
Rating:
5.0

I didn't get the name of the lady but she was extremely helpful, when I returned the truck.

Rebecca T. 
Rating:
3.0

Customer did not leave a comment.

LESLIE DON D. 
Rating:
5.0

Customer did not leave a comment.

RAFAEL V. 
Rating:
3.0

Customer did not leave a comment.

STEVE A. 
Rating:
5.0

Customer did not leave a comment.

BILLY G. 
Rating:
5.0

Customer did not leave a comment.

MELISSA S. 
Rating:
5.0

Not much, very friendly I had to wait for my son in law to pick up a part. They offered coffee and took care of me. Very friendly service.

EVA V. 
Rating:
3.0

It was disorganized. My original dropoff was overloaded. 'Traffic Dispatch' sent me to a non-existing location. On the 4th attempt, I found this location to take the truck and trailer.

MATTHEW W. 
Rating:
5.0

Customer did not leave a comment.

Ronald C. 
Rating:
3.0

Customer did not leave a comment.

JASON P. 
No reviews have been submitted for this location.

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