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NEKILLYA COVIN
Customer Reviews for Just Right Tires And More
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was so together and right I just love it
TAMEKA JOHNSONThey charge me a 100$ when she said it would be $60.35 and I didn’t receive no receipt
Rikell BurkeThat particular truck was so shaky! Everything else fine. Thank you!
alison mcglamryno improvement needed
KERRY BOLDENGreat service. The in and out was very smooth. Easy online process. The Vienna location was prepared for my rental and respectful of my time. Thanks
Telly WhitfieldThe app it was slow and never loaded.
RAYMOND MIXONWas told that I would be charged 29.99 and my total went to $40. Received my receipt today 2/22/23 and saw that I was charged $326 + 92.00 wrongfully drop off when I was told that I could drop the uhaul off at a nearby location in Warner Robins two minutes from my move in location. I’m very upset and would like a refund for unauthorized transactions.
Makayla BurnellAll went well. Good communication and easy transition.
CHRISTOPHER HUGHESPut my money back on my card my deposit has not been returned
John AtkinsAgent was polite and quick. However, a few days later i noticed a $27. charge on my charge card for insurance was a made at the pick up location. I made and PAID for the rental online 4 days before pick up . I did not select the insurance and was not charged for it. After I left the PU location I was charged for the insurance. I was never asked nor did I swipe my card. The email receipt said "card on file" So I guess once you give your card number they can add charges wentever they want.??
William Weaver