Customer Reviews for Just Ask Rental
(Distribuidor de U-Haul del vecindario)

711 comentarios

1215 Hwy 25 N   Buffalo, MN 55313
(HWY 25 & 14th - Just south of Wal-Mart)

(763) 682-9182

Horarios de la ubicación

  • Lun. - vie.: 7:30 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 6 p. m.
  • Dom.: 11 a. m. - 4 p. m.

Servicios en esta ubicación:

Contáctanos

(763) 682-9182

1215 Hwy 25 N
Buffalo, MN 55313
(HWY 25 & 14th - Just south of Wal-Mart)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 7:30 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 6 p. m.
  • Dom.: 11 a. m. - 4 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Michael I. 
Clasificación:
5.0

Very good people at the do off location...2 thumbs up!!

Shawn J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle H. 
Clasificación:
3.0

Trailer leaked, boxes & paperwork ruined. Person at drop off mad because I couldn't show where water was coming in.

Donald I. 
Clasificación:
5.0

I was very happy with the service. every body was friendly and helpful.

DONALD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD S. 
Clasificación:
5.0

Ran into a problem where we needed to extend the time needed and there was no problem doing so.

Donald J W. 
Clasificación:
5.0

El cliente no dejó un comentario.

William N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad I. 
Clasificación:
5.0

Staff was very helpful and friendly. Will go here for future needs.

JOSEPH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH K. 
Clasificación:
3.0

Location is fine. Just the Uhaul on-line experience overall is crap. I had to drive an extra 20 miles to and from the location I originally reserved a truck at and got stuck paying for extra mileage. Wrote the email provided to get a credit I was told I would get and they won't respond.

RENEE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN Z. 
Clasificación:
5.0

Everything was perfect!

BRADLEY C. 
Clasificación:
2.0

Please notify the customer if there is a change in pick-up time. My original reservation was for 2:00. It was changed to 5:00 and nobody notified me of the change. When I arrived at 2:00 (it is a 35 minute drive to this location), the trailer wasn't there. The trailer was still not available at 5:00. I had to wait until the next day to pick it up. That part wasn't Uhaul's fault since the previous renter didn't return it on time, but still very frustrating. Hopefully, there is a penalty for not returning on time! It really messed up our travel plans.

Amy M. 
Clasificación:
3.0

El cliente no dejó un comentario.

REBECCA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID C. 
Clasificación:
4.0

Make key drop off location easier to find.

Garrett L. 
Clasificación:
5.0

I was supposed to drop off at Brinkman trailer in Delano, However they do not allow off duty Drop-off. Even though the owner was there he refused to accept the equipment, And told me to go to Buffalo.

Jeffery O. 
Clasificación:
4.0

Unit had gravel inside and the outside fenders were piled with sawdust. Unit was very old and when we returned the Unit the man told us that he was surprised it was not decommissioned.

Cindy E. 
Clasificación:
5.0

everything was great! And with nice people

CLEVE J. 
Clasificación:
2.0

They were dealing with a mistake they had made and were not attentive to my rental. I asked if they would hook up the trailer and was told no you'll have to do that. Then after hooking it up I was trapped in by other trucks and trailers.

Robert M. 
Clasificación:
4.0

They charged me an extra 41.00 for authorization charge which nobody told me and when I called uhaul in Buffalo where I rented the truck the clerk had no idea why I was charged that fee and gave me a 1800 number to call so not to happy .

sherry T. 
Clasificación:
5.0

El cliente no dejó un comentario.

AARON B. 
Clasificación:
5.0

The truck cab was dirty, spilled pop, etc. Also the oil light kept coming on.

LAURA M. 
Clasificación:
1.0

No dolly in truck. Just awful customer service at this location

STACY L. 
Clasificación:
3.0

Location was convenient for pick up. Sales associate at the counter did not seem to be trained well. I ended up being charged for Safe Move, even though I did not select it when booking my reservation online. The associate said the only way it would be on there would be if I had selected it. I told him I didn't, and he had no resolution for me. I called the local regional facility and was told that the associate at the pick up location was incorrect, he must have added it on himself. Regional said I would be credited back the Safe Move charges in full, but I have not seen it credited back to me. I am still awaiting an additional $14 worth of credit.

Jonathan A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANNON R. 
Clasificación:
5.0

For women, you need a cleaner cab. It was a pit - stains, sunflower seeds in the console - just dirty. The overall experience of renting went very well and worked out well for us....but you need to work on the "cleaning" a bit.

Lyndon and Conni L. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN R. 
Clasificación:
5.0

Cory and staff are excellent!

Joel N. 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW H. 
Clasificación:
2.0

The office was short staffed resulting in a wait time to get the truck key.

Jayme K. 
Clasificación:
2.0

Reserved the pickup in Buffalo then was notified by Uhaul It was changed to Brooklyn Center even though Buffalo had 2 tow dollies. Had to redo the reservation for Buffalo. Had no assistance from employees to hook up or drop off the tow dollie. Had a 1/2 hour wait 3X while they figured out how to complete the reservation on the computer. The place has large dogs in the customer area that bark and growl at the customers. Employees really don't seem to know how to work the uhaul software.

Robert L. 
Clasificación:
4.0

Make sure the customer gets the hook up for the lights. Never offered or mentioned. Had to buy at local hardware store. Also have a pin for the hitch.

keith K. 
Clasificación:
5.0

Offer assistance hooking up uhaul

Meghan J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Doyle H. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHERRY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie E. 
Clasificación:
3.0

Uhaul was find but I had my order updated on me without consent and didn't know I had an “In town” truck when I originally came for a pick up and different drop off location moving truck, was inconvenient.

CORY ALLEN P. 
Clasificación:
5.0

Great people and very cooperative!

Stephen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIK R. 
Clasificación:
4.0

El cliente no dejó un comentario.

steven N. 
Clasificación:
2.0

This location was approximately 25 miles out of two large cities.

STEVEN S. 
Clasificación:
2.0

While the staff worked with me to change the pickup time, they failed to include any of the additional equipment I requested, such as the dolly. I picked up the truck before the store was open so I had no recourse. If picking up like this eliminates the option for such equipment the customer should be notified in advance. Other than that, the staff was friendly, patient, and helpful.

Craig L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL T. 
Clasificación:
5.0

Customer service was excellent everyone was very nice and helpful. Thank you guys.

PIERRE O. 
Clasificación:
5.0

These folks were great and very friendly. They came out as soon as I pulled in. Checked me in with no problems and was done in a couple mins. Best service ever.

James B. 
Clasificación:
5.0

Very nice staff.

ANN R. 
Clasificación:
5.0

It was only due to out of state vehicular purchase. But it worked out so well !!

Chris S. 
Clasificación:
5.0

Truck drove fine, seemed to have some sort of screeching coming from brakes inside the cab but other than that it was good

Taylor B. 
Clasificación:
3.0

Staff needs to understand to offer a co -inspection of the equipment.

DONALD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harvey A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawntel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

VERNON F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ethan A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Allen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randal C. 
Clasificación:
5.0

It sucked I had to drive from saint cloud to buffalo to pick up a truck at 1 and it didn't arrive until 3. But it's not the locations fault it's the people that didn't return it on time.

Summer S. 
Clasificación:
3.0

The Truck was a fithy mess and also it wasn't the location that I should have been to the Uhaul in St Paul on they put in the wrong dates so I had to drive to Buffalo MN instead of St Paul and add 3 hours to my moving day this is the second time in a month Uhaul has screwed up I'm very angry and disappointed

BRIAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIE P. 
Clasificación:
5.0

Alignment on the truck was off but everything else worked well. Friendly staff at this rental location and easy after hours drop off.

Aislynn L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sue G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TED L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron A. 
Clasificación:
3.0

Confirm drop off location on each rental piece

Billy L. 
Clasificación:
2.0

Confusing instructions. Too many steps, too check in.

Lisa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Veronica M. 
Clasificación:
3.0

El cliente no dejó un comentario.

ERIC L. 
Clasificación:
5.0

Great location for getting a Uhaul... Easy going, knowledgeable, wonderful staff!!! Made my 2 separate reservations into 1... made life so much easier!!! Thanks!!!

Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek B. 
Clasificación:
3.0

El cliente no dejó un comentario.

John A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phil A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin W. 
Clasificación:
2.0

Buffalo location opens at 10:00, website gives the option of picking up earlier via website on cell phone. I went thru the process, was told I could do the pickup at 9:00. Truck wasn't ready that morning and I was told I would have to wait until 10:00 when a employee showed up.

John S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Wayne M. 
Clasificación:
5.0

Everything was excellent! Super fast check in and check out. Very nice people to work with.

Chris B. 
Clasificación:
5.0

Checking out was a problem the website would not confirm my location

ETHAN K. 
Clasificación:
1.0

I refuse to rent from location. NEVER EVER AGAIN! I had to hook up my trailer. The trailer had to be swept out before I could use it.

Mark J. 
Clasificación:
4.0

Good experience.

Tim O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald G. 
Clasificación:
5.0

Vehicle does seem to have something loose in the front suspension. It rattles and seems to wander when hitting bumps.

ANTHONY E. 
Clasificación:
3.0

Insure equipment is safe and works properly. Wrong tire on trailer and trailer lights kept blowing a fuse which prolly bad wiring in trailer.

BRENT J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Andrea D. 
Clasificación:
4.0

I rented the truck, used 36 miles, and returned it within 2 hours. I did add on the extra insurance so my total was $89. I wish that Uhaul would have offered a discount to me for returning it so fast. My quick return enabled you to rent it out right away the same day to someone else, and i just think it would be the right thing for you to have given me a large discount for doing so. I felt cheated for paying that much for 2 hours of use. Thank you, Laura Warner, 763-291-1898, lw5mom@yahoo.com

Laura W. 
Clasificación:
4.0

Really knowledgeable and helpful.

James M. 
Clasificación:
4.0

My entire experience was ridiculously horrible. The best part was friendliness of location. Coorporate Customer Service has been horrible. Your system is horrible. Tracking of what step in the process I was in was beyond ridiculous. I don't know how I am going to be able to use uhaul again.

Connor T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIELA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

Very friendly! Good price!

Taunia H. 
Clasificación:
4.0

Didn't understand why I entered my drivers license information in and then have to present it again when I picked up the trailer. Just seemed like something was communicated or something

Dustin H. 
Clasificación:
1.0

The cab and the truck bed were full of mud. I mentioned it to the gentleman behind the desk when I brought the truck back and he just grunted at me. No one asked how the move went or how the truck was

Jonathan S. 
Clasificación:
1.0

The truck was dirty in the cup holders and in the back it was not swept. The employees were rude and I keep getting charged on my card extra when I only approved $96. I only received an invoice for $96 yet small fees keep showing up on my card. I will be disputing them and never recommend this location to anyone else.

Nadine Z. 
No se han enviado comentarios para esta ubicación.

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