Customer Reviews for Julians Auto Body Inc
(Distribuidor de U-Haul del vecindario)

66 comentarios

574 Broadway   Newburgh, NY 12550

(845) 565-3827

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(845) 565-3827

574 Broadway
Newburgh, NY 12550

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

BRITANY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

RONALDW L. 
Clasificación:
4.0

The location was incorrect. I spoke with the manager whom informed me of the correct location and even offered to pick me up so I didn't have to walk to the other location. The services from the shop were great. It's a shame after being informed by the manager that he's had multiple conversations with U-Haul representatives but can't get the location corrected. For future reserves I hope that a U-Haul rep can look into this matter for others.

joesph F. 
Clasificación:
5.0

We had to drive an hour and a half to pick up the truck. A closer location would have been helpful.

Charlene B. 
Clasificación:
1.0

The address was wrong and they sent me to another address and then at that address they said to go back to the other address.

RAYMONDG F. 
Clasificación:
1.0

Not satisfied and not happy that you can't rent the truck for more than 24 hours at a time that should change. customer service was poor.

Archie V. 
Clasificación:
5.0

El cliente no dejó un comentario.

shakiba W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guillermo S. 
Clasificación:
3.0

The box where the key for my rental truck was stuck. Thankfully the lock wasn't actually locked. A digital key lock or system that works with a persons mobile device would be much better for access

Brian S. 
Clasificación:
5.0

Staff was pleasant and knowledgeable in the rental of the truck , explained agreement and return policy. Would highly recommend Julian's for future truck rentals.

susan B. 
Clasificación:
5.0

Customer service here was great: friendly, helpful, thorough.

Mary W. 
Clasificación:
4.0

El cliente no dejó un comentario.

LISA F. 
Clasificación:
5.0

I have no suggestions or recomendations. The service and support is great!

Angela R. 
Clasificación:
5.0

I don't have any suggestions because they're great just as they are. Customer service is outstanding!

angela R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sierra D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria G. 
Clasificación:
1.0

Mak sure their computer works when you dropping off truck.

Tika W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelly D. 
Clasificación:
4.0

El cliente no dejó un comentario.

pamala O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott W. 
Clasificación:
2.0

Just a drop box and parking lot that the truck barely fit in.

Robert R. 
Clasificación:
5.0

Friendly and efficient service.

Noel T. 
Clasificación:
5.0

Very pleased with the service. Not only would I recommend the company to others, but upon need I would be coming back to do business.

joesph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian M. 
Clasificación:
3.0

I was charged $180.57 for a U Haul rental on 11/18/18 and on 11/29/18 I was charged $374.79 for the exact same trip plus one extra day , which I believe should have only been an extra $40.00. Please explain this differential amount. I was charged $45.00 insurance for the 11/29/18 rental which I have been informed was not required. The U Haul rented from Julian's was also dirty. I believe I am entitled to a refund after being over charged. The overpayment amounts to $ 194.22. Your assistance is appreciated.

mary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Melva M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Salvatore M. 
Clasificación:
5.0

Service was helpful, fast and friendly. I am impressed and will come back!

Paul B. 
Clasificación:
5.0

Nicole was very friendly and helpful !!!

Ronald B. 
Clasificación:
1.0

This is not a good location to have U-Haul trucks. There is virtually NO parking. I had a hard time finding a place to leave the truck, since I came in after hours. I would not recommend this place.

Joseph B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary W. 
Clasificación:
1.0

Staff at authorized dealer needs to be trained and FRIENDLY! Just because they are not uhaul specifically doesn't mean they should be unhelpful and uninformed.

Christina I. 
Clasificación:
3.0

It was fine and quick although address was incorrect

shawn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet I. 
Clasificación:
3.0

El cliente no dejó un comentario.

PATRICK I. 
Clasificación:
5.0

Easy/Smooth Transaction. Location, although a repair shop, was very helpful .

michael N. 
Clasificación:
5.0

If you need a U-Haul. Julians is the place to call.

JOHN B. 
Clasificación:
1.0

I rented a 17' truck for 2 hours and drove a total distance of 8 miles. When I came back to the UHAUL dealer, he said the total bill would be around 80$. They told me I used 20$ in gas and owed 14$ for insurance. I was not told I needed insurance and that they automatically put it on and I was not explained about the gas prior to renting the truck. Again, I drove a total of 8 miles, with no idling. Do your trucks get 2 MPG? All in all, I had a terrible experience with Julian's. At the end, he lowered the bill by 11$ to 69$ and threw it at me. Just horrible service!!!!

paul R. 
Clasificación:
2.0

El cliente no dejó un comentario.

Haydee H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Sarah P. 
Clasificación:
5.0

El cliente no dejó un comentario.

clemson S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

hope T. 
Clasificación:
5.0

I was very upset when we dropped off our rental because we were charged an extra day. We were never told the rental needed to be back by a certain time!

jana J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lillian M. 
Clasificación:
5.0

Geat Job. Kudos to Julians Rental. They are on point.

JOHN B. 
Clasificación:
5.0

Eddie made the drop off simple and convenient. Thanks a lot. Five stars!

Christopher W. 
Clasificación:
5.0

only problem was that I had to drive 45 miles to pick up this rental truck and another 15 miles to just drop it off. That wasted two hours of my time just to get a truck.

Kathy P. 
Clasificación:
3.0

The website listed 575 BWY as the pickup location, a hand written sign on the door said to goto 801 BWY location to pickup instead, once i went there to finish the paperwork had to come back to 574 BWY to pickup, this whole thing in a waste of time for a customer coming to pickup and hop around to finish the rental.

ahmed R. 
Clasificación:
1.0

There was nobody at the place I have to burn gas and put miles going around to drop the truck overnight

azhar S. 
Clasificación:
4.0

The equipment was clean enough (let's remember it's not an auto rental). What I liked most was the friendliness and welcoming attitude of all the folks. Nice place.

NORA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Frederic G. 
Clasificación:
5.0

El cliente no dejó un comentario.

GISELA T. 
Clasificación:
5.0

The store need more staff.

Dexter A. 
Clasificación:
3.0

This was not where I was originally scheduled for drop off. I was told to bring it elsewhere and that location was inaccessible. Full of cars, no U-Hauls visible, and in fact, I couldn't even find the driveway to pull in. Luckily I was able to reach the off-hours service center. That man was very friendly and gave me a different address to try. That turned out to be the wrong address for U-haul drop-off. A mechanic nearby told me where to go. (Thank goodness he was still working close to 8 P.M. on a Sunday!)The man from U-haul stayed on the phone with me until I parked and dropped off the paperwork in the drop box. Thank goodness for him as well.

Helen L. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHEREH A. 
Clasificación:
2.0

There was a coffee left in the truck, gave us the wrong truck compare to the number that was on the contract and did not have any of the equipment i ordered on my order I had to go to another location to get them. Would not recommend them at all, they very rude during pick up too.

Julie V. 
Clasificación:
5.0

Great experience, very nice and professional.

MIRANDA K. 
Clasificación:
4.0

Friendly staff, easy check in check out. You should link your online reservation to payment option.

Gary P. 
Clasificación:
3.0

El cliente no dejó un comentario.

THOMAS R. 
Clasificación:
4.0

Nothing, everything was great

nick F. 
No se han enviado comentarios para esta ubicación.

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