El cliente no dejó un comentario.BRITANY S.
Customer Reviews for Julians Auto Body Inc
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.RONALDW L.
The location was incorrect. I spoke with the manager whom informed me of the correct location and even offered to pick me up so I didn't have to walk to the other location. The services from the shop were great. It's a shame after being informed by the manager that he's had multiple conversations with U-Haul representatives but can't get the location corrected. For future reserves I hope that a U-Haul rep can look into this matter for others.joesph F.
We had to drive an hour and a half to pick up the truck. A closer location would have been helpful.Charlene B.
The address was wrong and they sent me to another address and then at that address they said to go back to the other address.RAYMONDG F.
Not satisfied and not happy that you can't rent the truck for more than 24 hours at a time that should change. customer service was poor.Archie V.
El cliente no dejó un comentario.shakiba W.
El cliente no dejó un comentario.Guillermo S.
The box where the key for my rental truck was stuck. Thankfully the lock wasn't actually locked. A digital key lock or system that works with a persons mobile device would be much better for accessBrian S.
Staff was pleasant and knowledgeable in the rental of the truck , explained agreement and return policy. Would highly recommend Julian's for future truck rentals.susan B.
Customer service here was great: friendly, helpful, thorough.Mary W.
El cliente no dejó un comentario.LISA F.
I have no suggestions or recomendations. The service and support is great!Angela R.
I don't have any suggestions because they're great just as they are. Customer service is outstanding!angela R.
El cliente no dejó un comentario.Sierra D.
El cliente no dejó un comentario.Maria G.
Mak sure their computer works when you dropping off truck.Tika W.
El cliente no dejó un comentario.Kelly D.
El cliente no dejó un comentario.pamala O.
El cliente no dejó un comentario.Scott W.
Just a drop box and parking lot that the truck barely fit in.Robert R.
Friendly and efficient service.Noel T.
Very pleased with the service. Not only would I recommend the company to others, but upon need I would be coming back to do business.joesph S.
El cliente no dejó un comentario.Christian M.
I was charged $180.57 for a U Haul rental on 11/18/18 and on 11/29/18 I was charged $374.79 for the exact same trip plus one extra day , which I believe should have only been an extra $40.00. Please explain this differential amount. I was charged $45.00 insurance for the 11/29/18 rental which I have been informed was not required. The U Haul rented from Julian's was also dirty. I believe I am entitled to a refund after being over charged. The overpayment amounts to $ 194.22. Your assistance is appreciated.mary C.
El cliente no dejó un comentario.Sean M.
El cliente no dejó un comentario.Melva M.
El cliente no dejó un comentario.Salvatore M.
Service was helpful, fast and friendly. I am impressed and will come back!Paul B.
Nicole was very friendly and helpful !!!Ronald B.
This is not a good location to have U-Haul trucks. There is virtually NO parking. I had a hard time finding a place to leave the truck, since I came in after hours. I would not recommend this place.Joseph B.
El cliente no dejó un comentario.Gary W.
Staff at authorized dealer needs to be trained and FRIENDLY! Just because they are not uhaul specifically doesn't mean they should be unhelpful and uninformed.Christina I.
It was fine and quick although address was incorrectshawn S.
El cliente no dejó un comentario.Janet I.
El cliente no dejó un comentario.PATRICK I.
Easy/Smooth Transaction. Location, although a repair shop, was very helpful .michael N.
If you need a U-Haul. Julians is the place to call.JOHN B.
I rented a 17' truck for 2 hours and drove a total distance of 8 miles. When I came back to the UHAUL dealer, he said the total bill would be around 80$. They told me I used 20$ in gas and owed 14$ for insurance. I was not told I needed insurance and that they automatically put it on and I was not explained about the gas prior to renting the truck. Again, I drove a total of 8 miles, with no idling. Do your trucks get 2 MPG? All in all, I had a terrible experience with Julian's. At the end, he lowered the bill by 11$ to 69$ and threw it at me. Just horrible service!!!!paul R.
El cliente no dejó un comentario.Haydee H.
El cliente no dejó un comentario.Sarah P.
El cliente no dejó un comentario.clemson S.
El cliente no dejó un comentario.Kevin C.
El cliente no dejó un comentario.hope T.
I was very upset when we dropped off our rental because we were charged an extra day. We were never told the rental needed to be back by a certain time!jana J.
El cliente no dejó un comentario.JOHN B.
El cliente no dejó un comentario.Walter D.
El cliente no dejó un comentario.Lillian M.
Geat Job. Kudos to Julians Rental. They are on point.JOHN B.
Eddie made the drop off simple and convenient. Thanks a lot. Five stars!Christopher W.
only problem was that I had to drive 45 miles to pick up this rental truck and another 15 miles to just drop it off. That wasted two hours of my time just to get a truck.Kathy P.
The website listed 575 BWY as the pickup location, a hand written sign on the door said to goto 801 BWY location to pickup instead, once i went there to finish the paperwork had to come back to 574 BWY to pickup, this whole thing in a waste of time for a customer coming to pickup and hop around to finish the rental.ahmed R.
There was nobody at the place I have to burn gas and put miles going around to drop the truck overnightazhar S.
The equipment was clean enough (let's remember it's not an auto rental). What I liked most was the friendliness and welcoming attitude of all the folks. Nice place.NORA C.
El cliente no dejó un comentario.LARRY J.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.Frederic G.
El cliente no dejó un comentario.GISELA T.
The store need more staff.Dexter A.
This was not where I was originally scheduled for drop off. I was told to bring it elsewhere and that location was inaccessible. Full of cars, no U-Hauls visible, and in fact, I couldn't even find the driveway to pull in. Luckily I was able to reach the off-hours service center. That man was very friendly and gave me a different address to try. That turned out to be the wrong address for U-haul drop-off. A mechanic nearby told me where to go. (Thank goodness he was still working close to 8 P.M. on a Sunday!)The man from U-haul stayed on the phone with me until I parked and dropped off the paperwork in the drop box. Thank goodness for him as well.Helen L.
El cliente no dejó un comentario.CHEREH A.
There was a coffee left in the truck, gave us the wrong truck compare to the number that was on the contract and did not have any of the equipment i ordered on my order I had to go to another location to get them. Would not recommend them at all, they very rude during pick up too.Julie V.
Great experience, very nice and professional.MIRANDA K.
Friendly staff, easy check in check out. You should link your online reservation to payment option.Gary P.
El cliente no dejó un comentario.THOMAS R.
Nothing, everything was greatnick F.