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Catherine C.
Customer Reviews for Jug City
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Very easy to rent a truck here. Please keep it up. I will return in the future
Bryan A.Jug City was great! Thank you so much.
Lori O.No improvement needed.👍
ANDREWW F.The vehicle needed an alignment to be done.
Aslam B.There was a literal homeless man living in the uhual. Atleast he vacated it without issue.
ANDREW T.The person in the store was very pleasant & professional. I booked online and the pick up and drop off was quick & smooth. The bill/receipt was emailed to me the next day and the total price was 100% as expected. I will definitely use this location again next time I need a truck.
Gordon S.unable to offer much assistance and when asked for a printed copy of receipt they refused and mad up excuse that printer was broken. I will never use UHaul ever again. Original pick up location was changed, order was changed and charges added that were not agreed to .. they won't complete the contract while you are there and there is no recourse . DO not Use UHual Very bad experience !!! Moving is already frustrating and the whole process was frustrating and poorly organized. Cant believe that Uhaul can operate in this manner.!! Unethical and cowardly !
THOMASB E.Fix the daylight savings on the system so the time is accurate.
DANIEL W.Very good customer service! Perfect!
JIAN W.Staff was knowledgeable, professional, and courteous.
WILLIAMA G.Excellent service all round
OKECHUKWUFRANCIS I.I was called and spoken too very unprofessionally. I explained I didn't get the size truck we needed so I had to make 3 trips ... and he was very rude and told me someone was taking it and being it back now they can't wait. I have been living in a hotel (one room) for 3 months with 4 children and a dog. Due to my landlord selling his home. I finally got found a place after being turned down 500 times.. it was already last min, I had little help. What help I had were all over 60! And then I'm being spoken to the I that manner!!! To answer your question How you can make things better is you never know what awful things people are going through, .. just be kind.
Tiffany C.They were AMAZING there ..went above and beyond to make sure my needs were met ..I would recommend this location to anyone who wants a kind thoughtful staff to make your move go more smoothly
GALEELAINE M.Explain how to get there.
DIRK W.I have a major billing discrepancy with this location. The provider which is a JugCity store was false and misleading. To the point he actually forged my signature and overbilled my account U-Haul Contract 28325762
Adrian K.It was a self drop off so all I had to do was fill out a website with truck information and photos of the fuel, mileage, cab, cargo and parking location then drop the key in the slot outside of the building.
Roy L.