Customer did not leave a comment.Jared A.
Customer Reviews for Jt Auto Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The guys there were awesome especially since uhaul told me to go 3 different places.Nathan R.
It was one of the best and the person that is running it is very respectful and courteous to your customersROBERT S.
Quick service and very helpful.Steven J.
Customer did not leave a comment.Justin N.
This was a quick and easy rental. The guys were great! Thank you!Dale F.
LEAVE MORE ROOM TO RETURN TRUCK. THERE WAS A WHITE PICKUP TRUCK BLOCKING ME FROM PROPERLY PARKING TRUCK. TRUCK END WAS RIGHT BY SIDEWALK AND LOCATION WAS CLOSED!JAMES B.
Customer did not leave a comment.MICHAEL M.
Great experience. It was wonderful to have assistance connecting the trailer to my truck and instructing me on proper operation and safety procedures. The best rental experience I have had in over 20 years.David N.
Inside of truck smelled a little weird and there was crumbs and dirt on the floor. Also, the truck was squeezed into a spot I had to have 2 people direct me out.Dillon A.
Customer did not leave a comment.Eric E.
they had no room for me to return my rental. I had to drive to two other locations. had to beg for someone to accept the return without charging me a fee for not returning the trailer to the location I rented from. very frustrating. never renting from them again!! lowers my trust in UHaul.Wayne A.
Customer did not leave a comment.JUDITH E.
Customer did not leave a comment.Edward C.
I was disappointed to only receive 5 Moving blankets rather than the dozen that were advertised for the extra $10/day. Seeing as I had the truck for two days I felt like it wasn't fair to be charged $20 for only having access to 5 moving blankets.Milan A.
Customer did not leave a comment.Melinda R.
Customer did not leave a comment.MARY M.
Customer did not leave a comment.david L.
Customer did not leave a comment.Steven T.
As far as JT's Auto Service they were great. But U-Haul in general needs better communication with its customers.ROBBIE B.
Customer did not leave a comment.Michael W.
Zero signs of where to leave trailers, incredibly small space to squeeze into, horrible layout and zero assistance. Extremely frustrating and will not be using service again anytime soon because of poor experience.ALEXANDER N.
Customer did not leave a comment.George F.
Customer did not leave a comment.Troy F.
Customer did not leave a comment.Tracy G.
They called and explained they would be closed at the time I drop the truck off. She took the time to explain everything to me so drop off was easynolan S.
I work with the group all the time I call it the pinielas park triangle they always find truck short notice a d allHECTOR V.
Very friendly and great customer serviceLaQuilla S.
Customer did not leave a comment.Destiny C.
The check engine lite was on. Being I rented from a mechanic shop I would expect that not to be the case. Good service and friendly.Patrick D.
Customer did not leave a comment.Craig A.
Customer did not leave a comment.Josh M.
Customer did not leave a comment.John D.
Customer did not leave a comment.Robert M.
Customer did not leave a comment.Chet T.
The truck was dirty on outside and inside. Not even the windshield had been cleaned. Bugs all over it. Very dirty on inside including dog hair. With a virus going around I expected it to have been cleaned. I had to wipe it down before we could use it. Very disappointed. Wanted to use no contact pick up but because U-Haul changed our pick up location the day before it would not work. Telling us we were at wrong location. Had to have the gentleman there to do paperwork. WILL NEVER USE U-HAUL AGAIN!!Jeff M.
Second tine we have used this location within 2 week's very friendly and helpfulbonnie A.
Customer did not leave a comment.GILLIS L.
Customer did not leave a comment.WILLIAM S.
Customer did not leave a comment.Bonnie A.
Customer did not leave a comment.Nadine Z.
Customer did not leave a comment.Rebecca R.
Easy pick up and drop off.Clarence D.
Customer did not leave a comment.DEBBIE B.
Customer did not leave a comment.Stephen O.
The people at the location were exceptional. Because of them we'd definitely come back to that location.Cori B.
Truck was hard to drive. No power steering. Brakes didn't sound great nor did that stop well.ASHLEY H.
Customer did not leave a comment.Sandy C.
The rental agent was nice. I had an hour late start due to issues with the self rental system through the company, but the agent took excellent care of meMinter R.
Customer did not leave a comment.Ron B.
The owner is the nicest person.Marisa G.
the owner of this show was so friendly and personable!justin S.
Customer did not leave a comment.Joseph W.
Very nice personally and nice place.. the gentlemann who took care. Of me and was so nice. We will defenatly bring our bizness bavk and let other people know how great they are. Thabk you suzanne Moorheaddavid M.
Super fast, friendly service. Easy oick up and drop off. Would definitely use this location again.Jeffrey C.
Customer did not leave a comment.Bradly L.
The customer service at this location was excellent! Thank you for helping make our move easy with your 100% customer service! You were AMAZING?Tabatha A.
Customer did not leave a comment.Lee Ann C.
Pulled up and parked truck. I was met outside handed over the keys and that was it , very easy. The person that met me outside said he would take care of parking the truck where it needs to go and a email would be sent to me as a receiptDonald B.
Great friendly and professional service.Robert K.
Customer did not leave a comment.JUDITH P.
Customer did not leave a comment.Richard B.
Customer did not leave a comment.Hunter O.
Jesse was very helpful and I was out the door in the truck in just a few minutes. Good customer service. I will rent here again.Robert H.
The truck was well maintained, but outside was covered with lovebugs. Made a mess on the windshield. Pleasant service.David N.
If all your owners were are kind as this one, you would not need to change a thingDeborah H.
Customer did not leave a comment.Aaron P.
Customer did not leave a comment.Hector S.
Fast, easy, convenient. The staff is friendly and helpful.Kristoffer A.
The truck itself was all over the road. There is something wrong with the front end, it needs to be aligned or something. Really bad.David M.
I had a pleasant experience with the store owner and no issues with the truck. I only had an issue with my final bill. I was charged an additional $120 and was told that drove 194 miles when I only drove approximately 60 miles. Uhaul is currently working on the incident but it has really been an inconvenience. I would hope that it was just an entry error and not intentional.William R.
Customer did not leave a comment.Reginald D.
Customer did not leave a comment.Chad C.
Customer did not leave a comment.Tammy L.
Very satisfiedmartha B.
No one was at the drop off location, which was an autocenter/garage on a grassy lot in a residential area off of a busy street/intersection. We called the location several times the morning of drop off so we could ask questions about when to drive over there since we were not told by the personnel at the pick up location. No one answered the phone due to the drop off location being closed. When we finally arrived to drop off the truck, there was little space to park it and no one there to help us with the confusing process.Kelly G.
Customer did not leave a comment.james F.
My U-Haul representative was very thoughtful and helpful and professional and considerate to my needs concerning my long distance travel. I would highly recommend anyone using this location.paul E.
I went in to rent a truck to remove my stuff out of the storage unit to put it into a new shed I had no problems everything was fine equipment was in great shape it was cleanchristopher W.
Good people, easy in and out, and just an all around good experience.Jason F.
Customer did not leave a comment.Brannan L.
I went to one location to get hitch n wiring installed, went to 2nd location to pick up trailer n lights didn't work. Went back to 1st location n Reco Jr had gone home n no one else was there that could help us so we had to go to 3rd place that found out neutral had not been grounded, got a late start on our tripAdeline H.
They handled a very early morning drop off, and corrected my errors on self drop documents. They were professional and accommodating.James P.
Customer did not leave a comment.Lisa S.
We had a great experience.ROBERT C.
Customer did not leave a comment.Linda B.
The service was excellent, very helpful.DESIREE I.
Customer did not leave a comment.Mariano P.
Customer did not leave a comment.Jackie E.
Customer did not leave a comment.EDWARD M.
The construction around the area should have been communicated to us. We had no idea where we were going. Other than that, the staff was friendly and very helpful.Ryan S.
Jessie was awesome! He made the whole process extremely easy.Michael L.
The inside of the truck was dirty and not swept out. Also, the sliding door got stuck several times ( would not open and close). Owner was nice. Time sensitive.Norman B.
Customer did not leave a comment.barbara A.
Customer did not leave a comment.Steven K.
I am local and was very aware that road has been under construction for a long time. I was impressed that the location could stay open with all of the mess and confusion. Staff was very helpful.Robert W.
Best experience I've ever had in my 22 years of doing business with uhaul.shawn B.
The pickup location was fine but the reservation people were nasty & uncooperative. I tried to rent a cargo van over a month before the time to move ONE piece of large furniture. They took the order and told me I could pick it up at a location to be named at a latter time. When I called several days before they told me a cargo van was not available in the state of Florida - I had to drive a large truck - I am not happy & will think twice before I rent from U-haul againLee K.