Customer Reviews for JRS Furniture
(U-Haul Neighborhood Dealer)

288 comentarios

613 4th St   Wamego, KS 66547
(@ Ash St)

(785) 456-9141

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 10/6/2022: 9:00 a. m. - 2:30 p. m.

Servicios en esta ubicación:

Contáctanos

(785) 456-9141

613 4th St
Wamego, KS 66547
(@ Ash St)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 10/6/2022: 9:00 a. m. - 2:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
3.0

El cliente no dejó un comentario.

STEPHEN N. 
Clasificación:
3.0

El cliente no dejó un comentario.

STEPHEN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARDEN M. 
Clasificación:
5.0

I reserved a 6X12 trailer three weeks prior to pickup at the ACE Hardware location in Manhattan, KS. One day prior to pickup, UHaul informed me that my pickup would be 15 miles away at the next town (Wamego, KS). I chose the Manhattan pickup, but UHaul said there were not any trailers for me there. This was wrong. There were at least three 6X12 trailers there before, during and after my pickup of the trailer. These trailers were not moved or rented during my days of using the trailer from Wamego. I do not appreciate UHaul lying to me and making me drive the extra miles to pick up a trailer during high gas prices. I asked the UHaul representative on the phone if I could pick up in Wamego and drop off in Manhattan. She said the cost would rise from $38 to $91. I used to like UHaul. Due to UHaul's monopoly on the trailer market, they think they can take advantage of their customers. I hope to never need them again.

Luke H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Aaron E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel B. 
Clasificación:
5.0

I did the self drop off after hours, so there wasn't anyone there. That's fine. The location was run-down looking and overgrown with weeds and brush, but there wasn't anything "wrong". Dropped off successfully.

Joseph W. 
Clasificación:
1.0

I was supposed to pick up the trailer in Manhattan KS. A day before I got a phone call that there is NO trailer for me. I was "moved" to a nearby city! What a shame. The new location in Wamego was wonderful, BUT what is the point in making reservation if I can be bumped in 24 hours before the move?!

David B. 
Clasificación:
4.0

Friendly and helpful assistance from the owner. ¡Gracias!

Doug V. 
Clasificación:
1.0

The truck we were given broke down within the first 2 hours of our trip (catalytic converter). The noise was incredibly disturbing and the engine would not switch gears. 12 hrs later (tried to get help/no luck) we arrived at our destination. The following day it took 6 hrs to get a tow truck. The people on the phone were lovely but not a great experience.

Adryana G. 
Clasificación:
3.0

Truck smelled bad and dirty

Tex T. 
Clasificación:
2.0

The truck was filthy. Windshield was bug splattered, the cab was dirty, and the steering wheel was sticky. The location was not what I chose when I rented on the web site. I had 2 men hired that had to wait on me because U haul changed my location. After loading up in 97 degree heat, the AC was broken. Only blew hot air. Not a good trip at all! Confirm your pick up and return location if you do rent from U haul!

UpRgMEd H. 
Clasificación:
5.0

Great people to work with!

Michael I. 
Clasificación:
5.0

Very friendly staff. Only issue is this was not my requested pick up location, it was in a neighboring town. Took valuable time to pick up the equipment.

STEVEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald D. 
Clasificación:
5.0

Not much…excellent reception and check out. Always a pleasure with u haul.

thomas P. 
Clasificación:
5.0

Trailers this heavy need a jack to raise and lower the trailer on and off the ball hitch.

Roy H. 
Clasificación:
1.0

Parking is not clearly marked. Computer issues; the person did not complete a walk around…… merely handed me keys and said it is in the parking lot!

Shelley D. 
Clasificación:
5.0

Nothing. JRS furniture is a great place. The staff is friendly, courteous, and very helpful. Every time I rent from them, I get exceptional service.

Victoria L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
5.0

Easy drop off. Thank you!!!

james H. 
Clasificación:
3.0

El cliente no dejó un comentario.

KATELIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Allison W. 
Clasificación:
4.0

We started loading by 8 AM 24 hours late . arrived at destination by 6PM. Our unloader were scheduled for 11 AM. Charged us $150 for down time which UHaul should pay. Very unsatisfied with UHaul.Will never use or recommend them to anyone. The 2 customer service ladies we talked to in home offiice werer rude and poor.

joseph H. 
Clasificación:
3.0

A pleasure to deal with. Very satisfied

Doug V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy S. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD M. 
Clasificación:
5.0

Joyce at JRS furniture is always accommodating and a pleasure to work with.

Timothy W. 
Clasificación:
4.0

El cliente no dejó un comentario.

NEAL A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Justin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly O. 
Clasificación:
1.0

El cliente no dejó un comentario.

Michelle R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Marcus N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James T. 
Clasificación:
5.0

The person who took care of us was friendly, efficient and we thoroughly enjoyed working with her. It was so nice to be greeted with such awesome customer service!

Daniel D. 
Clasificación:
5.0

Even though our pick up location was changed and it sent us 20 mins out of our way. The lady that checked us in was super sweet & kind. Highly recommend this pick up location!

Mike G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lynn L. 
Clasificación:
5.0

The lady who rented to me was so nice. The truck I rented was promised to someone else the next Morning 9 am. Thanks for trusting me to have it back before 9am.

Myra N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise W. 
Clasificación:
5.0

El cliente no dejó un comentario.

bill K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gregory G. 
Clasificación:
5.0

Trailer 0203 needs the lift door worked very hard to open and close. Feels like bearing or rollers wore out.

THOMAS M. 
Clasificación:
5.0

Prior to my pickup, someone at the location changed my reservation time so that it was during business hours, but I was set up for 24/7. Customer service needed to call the site and let them know that I will be picking up the truck after hours. Besides that, no issues. Great experience.

mark D. 
Clasificación:
5.0

Absolutely nothing, the Wamego Location was excellent to rent from. Very kind and professional.

Doug G. 
Clasificación:
1.0

Had a horrible experience with uhaul. this location is 45 min drive away from our house and after the move we ended up having to pay for extra milage. the location was in an antique shop with a computer to match and even though we pre checked in and paid it still took 30 minutes to get the truck.

Grant K. 
Clasificación:
5.0

Joyce Smith was very helpful and pleasant to deal with. She answered all our questions which really helped us with our move. We would recommend JRS Furniture and Joyce Smith to anyone needing to rent a truck. Jeff & Lori M

jeff M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BECKY P. 
Clasificación:
3.0

I can say that we were treated nice and courteous by the staff. I would recommend them to anyone interested in using u-haul

Gerald C. 
Clasificación:
5.0

So friendly and clean reliable equipment

ROBIN R. 
Clasificación:
4.0

Great people too work with.

JD J. 
Clasificación:
5.0

Check tire pressure

Conrad C. 
Clasificación:
4.0

No one was there, so called U Haul and dropped off the trailer. Like the location.

Eldon D. 
Clasificación:
5.0

Great customer service.

tim W. 
Clasificación:
5.0

System was down at U-Haul. The very nice lady still made sure that we got out of there in a timely manner with our truck.

Francis S. 
Clasificación:
1.0

Computer was down at this location and I had to self checkout with some difficulties...using my phone. Also the lights on the trailer were not working and the lady didn't know how to fix it and spent most of the day at a auto repair shop in order for them to solve the problem and I had to send an additional $277.21 to fix the problem that U-Haul should have fixed in the first place...I'm very disappointed in the lack of customer service!!!!

John E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eduardo G. 
Clasificación:
4.0

Joyce is a very sweet lady.

Sandra P. 
Clasificación:
3.0

El cliente no dejó un comentario.

RON E. 
Clasificación:
3.0

Keep longer hours on Saturday cause I work 60 plus hours a week and had to move all day on my day off. And I don't think anyone is better or above me bad business.

James P. 
Clasificación:
2.0

Not a lot of space, confusing to know where to go d/t it doubling as a furniture shop. The lady at the desk also seemed kind of confused.

Garrett S. 
Clasificación:
4.0

Super nice people! However the equipment was not clean. Make sure you inspect the equipment you rent and inform agent on site of any problems. REMEMBER: Nothing is to small to point out.

Eldon P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan R. 
Clasificación:
3.0

Email said ACE hardware in manhattan for pick up. So we showed up there and then were told we had to drive 20 minutes over to Wamego for pick up. We were never informed in anyway that that was where we needed to pick up the trailer.

Dillon C. 
Clasificación:
3.0

Truck was very dirty on the inside. Something was wrong with the computer system and we had to wait around for about 20 minutes.

Christopher G. 
Clasificación:
5.0

Great service

Conrad C. 
Clasificación:
5.0

El cliente no dejó un comentario.

bill M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bobby S. 
Clasificación:
5.0

Super convenient location that's attached to an antique furniture store. The owner was really friendly and easy going. I'll try to always rent from this location in the future.

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew C. 
Clasificación:
5.0

Had a great drop location easy to find. Had the truck dropped off two days early with the fuel where it was on the contract.

Vicki C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger J. 
Clasificación:
4.0

Very nice customer friendly.

Stephen M. 
Clasificación:
3.0

The lady in Wamego was very sweet and helpful- she was the only positive experience in dealing with this company, completely opposite the jerks I dealt with in management and customer service. This was not the location I was told I would be picking up, it was over an hour away. It put me in a heck of a bind and Uhaul did nothing to help, nor did they care. I will NEVER use this moving company again nor will I recommend them to anyone else. Read the fine print!

Jessica K. 
Clasificación:
4.0

The Uhal agent was very user friendly.

lavour D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lawrence G. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer K. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert B. 
Clasificación:
3.0

I had no contact as they were closed. It was an easy drop off however

Sherry H. 
Clasificación:
3.0

El cliente no dejó un comentario.

shannon B. 
Clasificación:
5.0

service is great!

richard F. 
Clasificación:
3.0

You should compensate me for driving 20 miles to a pickup location. She had the fuel marked at exactly 3/4 tank when it was half way between 1/2 and 3/4. Paid extra $10 to reach the mark. Got screwed both ways.

RON T. 
Clasificación:
3.0

Place was closed when I dropped off truck.

Lola C. 
Clasificación:
5.0

More parking..but ok

Kenneth B. 
Clasificación:
4.0

The after hours drop-off process was easy to do and worked great!

Lila W. 
Clasificación:
4.0

Still a new process. Dropping off before your due-back time is difficult. I believe that should be looked at

Danielle F. 
Clasificación:
5.0

El cliente no dejó un comentario.

patricia A. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba