El cliente no dejó un comentario.wanda C.
Customer Reviews for Joshsav Motors LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
My reservation stated that the pick-up location would be in Whitehall, PA and then the drop-off would also be at that location. My boyfriend and I drove 30 min to get to the pick-up location and were on time. Upon arrival we were told that the reservation stated to pick up in Walnutport, PA. I brought up the reservation that I saved on my phone and showed the worker. He said that I should have gotten an email at 11:30 AM (mind you our reservation was at and the current time was 2:30 PM) stating that the pick-up location had been changed last minute. He did not apologize and inferred that this was obvious and that I should have seen this (I work all day and therefore do not check my email every 2 hours). My boyfriend and I politely left and then drove to the changed location in Walnutport, PA which was 3 minutes from our house... I would appreciate a phone call or something if this happens!Olivia F.
El cliente no dejó un comentario.John C.
Good treatment and very courteous.Carmelo F.