Customer Reviews for Jones & Company
(Distribuidor de U-Haul del vecindario)

767 comentarios

291 S Main St   Rutherfordton, NC 28139
(On Main St)

(828) 288-0024

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 2 p. m.
  • Sáb.: 7 a. m. - 11 a. m.
  • Dom.: cerrado
Horario especial
  • 9/18/2021 - 1/31/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(828) 288-0024

291 S Main St
Rutherfordton, NC 28139
(On Main St)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 2 p. m.
  • Sáb.: 7 a. m. - 11 a. m.
  • Dom.: cerrado
Horario especial
  • 9/18/2021 - 1/31/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

So far so good.. so happy to used your service..thank you so much

Putu S. 
Clasificación:
3.0

You stand on a porch and do the paperwork through a window, which is a little odd. Staff was very friendly and helpful.

TIMOTHY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR D. 
Clasificación:
5.0

Best experience with UHual, ever

George A. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL S. 
Clasificación:
4.0

El cliente no dejó un comentario.

James S. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAMELA H. 
Clasificación:
5.0

Very good experience

WILLIAM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan O. 
Clasificación:
3.0

Overpriced! U-haul rental price was ok but the mileage rate was terrible. Charged $66 for mileage which made the total $114. Had U-haul for about 10 hours.

Jeffery L. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM H. 
Clasificación:
5.0

Need to clean place up. Does not look professional

MARK H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICKEY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

HANNAH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
5.0

El cliente no dejó un comentario.

NANCY B. 
Clasificación:
5.0

They are great, if I need a truck I go there

MICHAEL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy R. 
Clasificación:
3.0

El cliente no dejó un comentario.

GEORGE S. 
Clasificación:
4.0

The location for rental is good. The only issue is with UHaul itself. We needed the car trailer to take my car to a repair location. We were told that we had to bring the trailer back to the place we picked it up or we would be charged for 2 days. We only needed the trailer for 1 day. We weren't allowed to drop it off at a UHaul place in the area that we took my car or we would have been charged for 2 days. This is silly.

TIMOTHY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARRELL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harrell R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDDIE R. 
Clasificación:
4.0

Great customer service. I was, however, concerned about the cleanliness of the pads during this pandemic time. Lots of leaves. Not sure if they had been sanitized.

LARRY B. 
Clasificación:
5.0

Very satisfied with the whole experience, truck was like new very easy load unload. Jones company very good people

steven J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joshua P. 
Clasificación:
2.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
5.0

Nothing. Service was excellent and was a great all and all experience

Teresa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT M. 
Clasificación:
5.0

This location is helpful and goes beyond normal in accomodating me as a customer.

Christine R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Maxie J. 
Clasificación:
1.0

Our reservation was lost and the truck we reserved was not available. I spoke with a general manger?...Who was supposed to look into this situation and issue at least a partial refund. This never happened. I have two emails confirming the reservation yet I haul had none for us.

Heather G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diann D. 
Clasificación:
4.0

All good

Christine R. 
Clasificación:
5.0

We got there after it was closed so we didn't go in the office. The person we spoke to was very helpful and took the keys.

Marc I. 
Clasificación:
5.0

these folks are an asset to this county with their business. Very friendly, accurate, and helpful in hooking up the item that is being charged out... Will DO BUSINESS AGAIN.

GEORGE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edwin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

kathy D. 
Clasificación:
5.0

Thank you for your friendly service. Would recommend.

LANDON P. 
Clasificación:
4.0

Easy pick up and return. Great folks to work with. Will use again...

Tommy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott M. 
Clasificación:
4.0

Your Equpment is poorly maintained your road side assistant phone takes and hour to get results your company is a joke

Pedro P. 
Clasificación:
1.0

Take the Uhaul franchise away from these people! They obviously have other priorities as they sure don't care about Uhaul or their customers. Without a doubt, this is the worst Uhaul experience I have ever had and I have rented from Uhaul at least five times. I should have known better when I first called this location and all she could tell me was “everything is handled online now” and couldn't or wouldn't answer any of my questions or concerns. When I rented my truck online, I ordered a 15' truck, but when I came to pick it up the only truck they had ready to go was a 26' truck. However, there were 3 nice looking 15' trucks on the lot. The truck they had ready for me was, in my opinion, not road ready. The right side of the truck and mirrors shook and vibrated so badly, I literally thought I was going to bounce off the road or the mirrors would vibrate off of the door. I noticed that the truck was signed off by the Jones's on August 3rd-six days before I rented it. When I was asked how I wanted to pay for the truck, during the online process, I am sure I was upcharged for a 26' truck instead of the 15' truck that was originally ordered-not to mention the considerable difference in gas mileage that I had to pay the larger truck. Mrs. Jones happened to be on the lot, if you want to call that place a lot-it could be classified as a dump. When I tried calling your toll free number to ask them about the difference in my bill, I asked Mrs. Jones about the price difference and she repeated to my “everything is handled online”. I am not sure how often you send managers out to inspect the premises or day to day operations, but i would say this place is long overdue. If you approve of the way this place looks and the lackadaisical attitude of the owner, then shame on you!

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis M. 
Clasificación:
5.0

Great people and so friendly. Will be a repeat customer

ileana P. 
Clasificación:
1.0

This was the first time I have used Truck Share 24/7. It was a straightforward process but I'd recommend U-Haul verify the areas cell coverage. I have Verizon and coverage was very spotty at this location and it made a five-minute process a drawn-out 20-minute battle with patience. Typically, this wouldn't have been a huge problem but we were on a serious time crunch to get to our next location with the U-Haul. Or perhaps make sure the location's office offers wifi coverage.

Heath W. 
Clasificación:
5.0

Thank you! I had a hard timer with digital pickup and the lady running the business helped me with PU and dropoff the traditional way.

Daniel L. 
Clasificación:
5.0

Great fast customer service! Thank you

Susan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLYDE W. 
Clasificación:
2.0

On the weekend the company is only open on Saturday From 7-10am. I had to pickup my truck on Saturday one day early. We planned on moving Sunday. Most people move on the weekends. If you can't be open don't be a u haul facility. The place is nasty. Trash everywhere. Looks more like a junk yard. Cats everywhere. I guess cause there are rodents everywhere.

steve S. 
Clasificación:
5.0

Collen and Chris are terrific. Had our truck gassed up and ready to go. Easy pick up and drop off. Thank you both!

HOLLY A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leonard M. 
Clasificación:
5.0

Colleen is outstanding and met our every need. We were satisfied with the cleanliness of the equipment and the immediate response from Colleen when we needed it. I would highly recommend this facility for any future moving needs.

Suzanne C. 
Clasificación:
4.0

Make sure the AC works in the truck

RUSSELL C. 
Clasificación:
5.0

I've rented from this location for 10 years now. Jones abd Co. is a great place to rent from.

CHARLES M. 
Clasificación:
5.0

The lady that works there is extremely knowledgeable and helpful in every way! Don't be put off by the condition of the area. Vehicles being worked on and parts around the area. All of the rental equipment looks to be well kept and in great condition. I went there because of the ratings here and I'd definitely do it again!!!

Katrina H. 
Clasificación:
5.0

I've rented here several times. Always a pleasant experience.

Brent F. 
Clasificación:
5.0

The service was excellent. The truck clean and well maintained.

Fred E. 
Clasificación:
5.0

Sales person very helpful. Easy pickup and drop off.

Gary F. 
Clasificación:
5.0

Very friendly and professional.

KELLY B. 
Clasificación:
5.0

Best rental experience ever

DAVID W. 
Clasificación:
5.0

Excellent experience

Christopher J. 
Clasificación:
5.0

easy and convenient and courteous

Craig S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea F. 
Clasificación:
5.0

Very efficient and helpful.

Bud T. 
Clasificación:
3.0

The online check in rental option was very time consuming and took over 30 mins. I made my reservation prior and did not understand why I had to provide the same data a second time.

tammy A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Rick H. 
Clasificación:
5.0

El cliente no dejó un comentario.

clayton C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen F. 
Clasificación:
3.0

This location loaned us moving pads ahead, which we returned with truck. Extremely helpful. Thank you.

Christopher A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen F. 
Clasificación:
5.0

Everything was great

CHRISTOPHER J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephen F. 
Clasificación:
5.0

Nada

JON C. 
Clasificación:
5.0

I was helped by the location owner who was extremely helpful and attentive despite being very busy at the time I arrived. The entire process was smooth, he even stopped traffic on the frontage road so I could back out with the trailer. I am very happy with this rental location.

David S. 
Clasificación:
4.0

Did online check-in, but had to provide info again when I got there.

George T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTO A. 
Clasificación:
5.0

El cliente no dejó un comentario.

telly H. 
Clasificación:
4.0

Drop off on Sunday, so location was closed. Internet access was spotty on Verizon network.

Francis B. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD C. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy H. 
Clasificación:
1.0

It was adequate. We got in, got the truck, and got it out. Which is what we needed. The office was dirty, and PILED with junk. There was only one person working on a Saturday morning and there was a line, so it took much longer than expected. The truck had not been cleaned, in fact it still had important papers from the previous person in it.

Karen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise S. 
Clasificación:
3.0

I just dropped the truck there, no interaction with anybody, but thanks.

antonia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn K. 
Clasificación:
1.0

Coast to much for loacl

Trish M. 
Clasificación:
5.0

Great people and service. I've rented at this facility several times and will continue to. In fact, I wanted to rent a vehicle that Jones & Co did not have (but other local locations did) but I used an alternative vehicle other than rent elsewhere.

Gary S. 
Clasificación:
5.0

they are so professional and concerned about safety for their customers. Yes, i would definitely recommend them to my friends and family....

Dan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul D. 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy W. 
No se han enviado comentarios para esta ubicación.

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