Great customer service. They are very friendly.
Gregory Tine
Customer Reviews for Johnston County Feed & Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We were very happy with our experience.
Barbara EckmanVery friendly!
Heather TuckerSuch a positive experience EVERY TIME! I would drive out of my way to Rent from this location.
Carl NetzelAllow trailer to be returned to any U-haul store. I had to drive 40 minutes to get the trailer & 40 minutes to return the trailer.
Kent WatsonThe owner was awsome.
Crystal KellerAs above
Diana ElmoreThe Uhaul drop off location in Tishamingo Oklahoma was a pleasure to drop off! The gentleman who helped us couldn't have been nicer!
melissa hoodI enjoyed my experience at this location. Everyone was nice and polite.
Richard AlexanderThese people where very professional, knowledgeable, and polite.
bobby harrisWas told I needed an adapter because I had no lights to the trailer. Come to Find out the trailer had no running lights
rose martinThese people made the process quick and easy. Super friendly and informative. Everything you want in renting a moving truck.
Toni BinghamVery nice people to work with.
Troy Gammon JrReserved a trailer that than wasn’t available was offered one twice the distance away that I found one at myself. Contracted for a one way with drop off at antlers ok. Found out uhaul location was not open on Tuesday, called another close by no answer and no return call. Ended up up dropping off trailer at uhaul 48 miles away, total of 96 mile drive to drop off the trailer.
ANDREW YACIUKI was treated with respect. All my needs were met in a courteous msnner. I would definitely use them again and I would recommend them to my friends .
linda perryVery clean and organized. Staff was super helpful and knowledgeable.
Daniel IbarraGreat place had no problems, got charged a 20 fee after vehicle was excepted at return location with no call or text I assume its for cleaning, guess they want it detailed because all that was dirty was the floor board driver side next time I'll take pictures to rebuttal.
Michael FransicoWe were returning the van after a long week of driving and moving. Caren was welcoming, professional, and efficient. It was a great first experience in our new neighborhood.
Omri SerperAt the drop off location, I called the next morning after dropping the truck off late at night to verify they received the keys and they said they had it checked in. Called me 2 days later saying I didn’t turn the truck in. Really did not like having to worry about being charged 2 extra days because they didn’t follow up on their end correctly. Hoping it would be a better experience next time, not sure why there were so many hiccups this go around. If there was another truck rental place in town probably wouldn’t use this location.
Nathan KnightReally easy to work with to return.
STEPHANIE JOHNSONWas told tank was 3/4 full upon rental and to return as such. Did not look upon rental but less than 1.5 miles from leaving place of rental tank was less than half full. Did not dispute due to not checking prior to leaving, but verify gas gauge.
Thomas HankinsMy husband said they were very nice! Left a garage opener in truck and the immediately called! Would recommend!
darla newboldPlace has no lights anywhere if you drop truck off at night.
Rhonda MckeePlease explain whi had to pay $178 for 60 miles and 5 hours rental of your truck
AUDRA CASEYI was charged for renting a utility dolly that was not available and after letting Uhaul know that I never received the dolly on my invoice I was charged for it regardless.
Raye Blackwoodthird time I've rented here and had to wait for someone to come in to office to complete rental even though I had reserved for an early pickup
Louise NewellWe picked the truck up after hours. We had significant difficulty getting u-haul.com to recognize our location. We have iPhones and this has been a recurring problem. You need to make your site iPhone friendly, or let iPhone users know to use the Firefox browser app.
Carol CameronSuper friendly. And easy to deal with
Bobby DempseyFriendly and helpful
Randy BlueThe people at Johnston County Feed are great. No need for improvement there.
Anna StewartNothing to improve. Carl and his wife were great. I would recommend this location to everybody
steve dempseySecond time I used the online return but had trouble resetting my password again. It timed out before I could type in the info. Finally made it work. Might be nice to let it go for a longer time in case of slow internet
Michael Bainsweet country folk
TIMOTHY BOWSERWarn them the car dolly damaged my wifes car the front end of it because it is a low car. It should have been on a trailer not a dolly
CHARLES MIMSLocation was closed. I Left vehicle at the location one hour before it was due back and I was charged a fee for it being late!
Tammy HuffNo issues
Vernon Danielsnothing.
Kevin BoothThe trailer failed. The left side ramp fell out as I backed my vehicle off the trailer leaving my car high centered. This required a tow truck to lift the vehicle so we could put the ramp back in place. This should not have happened. I plan on taking the vehicle to a shop to assess any damages.
Derek DodsonVery easy. She took my paperwork and told me where to unhook the trailer. No problems!
Donald CarterWas great thank u
Timothy HubertFriendly service ??
Tye TaylorI wouldn't recommend anymore, then what you are doing now. My rental truck was good on gas.
Semary RatterreeEverything was fine here also.
MELANIE ALEXANDERExcellent customer service and very friendly, wish there were more people like this in the world.
Michael SigmanThey charged me $800 but printed out a receipt for like $200.
Colby BurlisonHad an issue with where i was supposed to drop off. They had computer problems and told me to call in and correct it myself. Not ideal situation seeing as i specifically told her i would be dropping it off in another town. But life happens.
Michael morris