The process for picking up had several issues and took almost 2 hours while in a bad area of town and very cold. it was set up for 24/7 pick up and because i was a couple mins late to my appt making the time i had it even less and turned it in a day early i was somehow charged more.David P.
Customer Reviews for Johnson Edwards
(Distribuidor de U-Haul del vecindario)
East Saint Louis, IL 62205
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: cerrado
- Mar. - mié.: 10 a. m. - 4 p. m.
- Jue.: cerrado
- Vie.: 10 a. m. - 4 p. m.
- Sáb.: 9 a. m. - 12 p. m.
- Dom.: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Johnson Edwards helped save my moving day.. My original pickup location did not have any trucks to fulfill my reservation. After a 2 hour delay to my moving day I was able to get a truck from Johnson Edwards location. But this truck did not have any of the equipment (dolly and moving blankets) available on site which I had reserved previouslyEVAN V.
Picking up a uhaul with my phone is very complicated. First of all I did not know that I need an I Phone. I have an android .The place opens at 10:00 am, but no one will come to the door. ( That's no help !) I was not given any paper work for my uhaul rental I sent in the required photos and have heard nothing back.Forrest C.
I thought it was excessive to ask for references to rent a U-Haul I've never had to do that beforeAntonio M.
Your app is slow and it makes the whole experience TERRIBLEJahanna D.
El cliente no dejó un comentario.joyce B.
El cliente no dejó un comentario.Anthony B.
El cliente no dejó un comentario.Kimberly P.
Everything was excellent! The customer service was great, the professionalism was perfect, and I was treated with dignity and respect. Ms. Johnson and her staff went beyond the call of duty to help me and my family get the right equipment. I will definitely recommend her to a friend in the future!Kee J.
El cliente no dejó un comentario.chajuana W.
El cliente no dejó un comentario.Carla H.
Service was exceptional.LEORA D.
El cliente no dejó un comentario.Dion M.
El cliente no dejó un comentario.Tawana S.
El cliente no dejó un comentario.Willie A.