Comentarios de los clientes para Johns Service

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Johns Service

Clasificación general:

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MICHAEL H.
Clasificación:

El cliente no dejó un comentario.

Brittany N.
Clasificación:

Again with the drop off location, terrible. First of all this was NOT my drop off location. I went to my CORRECT drop off location and was told they couldn't find me in their system. (drop off location in my email) After 10-15 minutes with yet again another very unhelpful rep with poor customer service she called someone who told her to inform me I needed to go to this new location. When I asked why I was informed, “idk I guess they need the truck more than we do”. BEYOND FRUSTRATING. I suck it up and drive it to the new location and the rep that was there was also dismissive and rude. He barely looked up at me when I came in or when I was actually speaking to him and was visibly frustrated I wanted a receipt. Never again. He was also not wearing a mask in a county that mandates in as well as (to my knowledge) mandates by UHaul, so that should also be looked into.

Jeffrey H.
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El cliente no dejó un comentario.

Steven D.
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Already have recommended this place thanks c

TYLER N.
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Super Service !

MARK S.
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Great service !

Lisa L.
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El cliente no dejó un comentario.

Ian N.
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El cliente no dejó un comentario.

Richard B.
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John is doing a great job at Jeffco in Arnold.

Edward H.
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El cliente no dejó un comentario.

john H.
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El cliente no dejó un comentario.

Douglas H.
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Everything went well. It took a little time getting use to doing everything using the app and no one was at the site but I liked it.

Orlando R.
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Owner should not swear around customers.

Michael F.
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El cliente no dejó un comentario.

ELISE G.
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It took me two hours to get in the keybox and i was on the phone for that long tryint to talk ro someone to help me get into the box. The location seemed really rundown and actually took out a portion of the bottom of my car from all the pot holes. I will never recommend this location or uhaul to anyone. Moving is stressful enough and going through what i went through with this location and uhaul i am not satisfied at all.

DWIGHT J.
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El cliente no dejó un comentario.

john J.
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El cliente no dejó un comentario.

Nichole M.
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El cliente no dejó un comentario.

Susan B.
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El cliente no dejó un comentario.

tom R.
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The guy was rude when I went to pick up the UHaul. I never checked in online for a UHaul to check in. Then I noticed he was their when to drop off he ignored me. I will never rent a UHual from Hones Service every again.

ALVIN A.
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Guest service was Excellent vehicle drove a little rough and front tires are bad

glen N.
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El cliente no dejó un comentario.

Kevin A.
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Run down location with inoperable cars everywhere. Your website listed this location as a 24 hour drop off. I interpreted that to mean someone would be there to unhook the trailer (because I am physically unable to). Another customer was there trying to return a box truck at the same time. Operator lives on site. Other customer knocked on door and operator turned lights off. Please change or better describe this location. Operator could be friendlier and his location could surely be cleaner also.

Leanne J.
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El cliente no dejó un comentario.

nicole N.
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El cliente no dejó un comentario.

Pierce M.
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El cliente no dejó un comentario.

amber M.
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Make sure scan works

Joe M.
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El cliente no dejó un comentario.

TODD W.
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El cliente no dejó un comentario.

Sinan C.
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I drive a Honda Civic 2020. I almost got stuck when I pulled in they have down hill all gravel lot. When I entered the office and said good morning this is one off the worst lots I seen. The guy replied if you fucking don't like it go some where els. Ok. I think little Respect for a customer would be appreciated.

Mark B.
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El cliente no dejó un comentario.

terry A.
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When a reservation is made at a specific location, it should be honored at that location. Not somewhere else Uhaul thinks you should use !

Jerome L.
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El cliente no dejó un comentario.

TERRYLEE S.
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El cliente no dejó un comentario.

Jeff O.
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El cliente no dejó un comentario.

HEATHER S.
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El cliente no dejó un comentario.

Paul F.
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Not really it was a very smooth process and made the stress of moving my oldest son to KS from MO so easy and stress free.

GREGORY B.
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El cliente no dejó un comentario.

John D.
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Pretty shabby. The person helping us wasn't very friendly

Tricia M.
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El cliente no dejó un comentario.

Myron U.
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very "cranky" person for service - complained about other customers, and was not friendly at all. I have rented equipment many times from U-Haul, mostly on Page Ave. I will not pick up again from this location.

ALEXANDER DIRK B.
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El cliente no dejó un comentario.

ALEXANDER DIRK B.
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El cliente no dejó un comentario.

tony L.
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Nothing

JOSHUA R.
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The service at Johns was excellent. The UHaul computer system and the process to rent is outdated and not customer friendly. I can't imagine a company as big as UHaul is using technology from the 1980's. It makes me wonder how well they treat there trucks and equipment.

thomas P.
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they were very rude. Said cuss words . Will never get a u-haul from this location EVER. And I will tell everybody I know not to get one threw this location

Kevin J.
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El cliente no dejó un comentario.

Todd S.
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El cliente no dejó un comentario.

Elvir I.
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El cliente no dejó un comentario.

tina S.
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The owner yelled at my wife when she came to rent the trailer. I made reservations at the U-Haul located at 44 and Kingshighway and they advised I could pick up the trailer anytime after three. Owner stated we were supposed to pick it up at 10 and yelled at my wife and stated we were lucky because he almost gave it away to another customer. Owner needs to work on customer service skills.

David B.
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El cliente no dejó un comentario.

Michael H.
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El cliente no dejó un comentario.

Clint F.
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El cliente no dejó un comentario.

Anjie W.
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El cliente no dejó un comentario.

Christopher B.
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Owner did not greet us as we walked in and was rude when discussing how I had “messed up” the reservation

tosha S.
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El cliente no dejó un comentario.

Jason M.
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The guy wasn't very inviting and he argued with me about there not being moving blankets or the dolly in the truck. Which there wasn't.

kathryn D.
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I was unable to get the mobile pick up to work.

scott H.
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The location was fine but not the location we had arranged

Russell W.
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El cliente no dejó un comentario.

Dorlisa B.
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Excellent service I would recommend it

Jason K.
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El cliente no dejó un comentario.

Abigail M.
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El cliente no dejó un comentario.

Rod W.
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Always a great location to rent. Very helpful with everything.

Lisa T.
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El cliente no dejó un comentario.

adam B.
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El cliente no dejó un comentario.

Rod W.
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El cliente no dejó un comentario.

KENT M.
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El cliente no dejó un comentario.

Eric F.
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System was down across all uhaul stores. Your app sucks and scanning bar codes for drop off doesn't work. The whole check in/checkout online system sucks. The CEO of uhaul has had enough time to fix this, he should relieve himself of duty as the head of the company.

Cory C.
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John was incredibly helpful, especially after I wasn't able to pick up my truck at the scheduled time. Stellar customer service

Robert G.
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Uhaul needs to get their website/ server in better working order so that business can run efficiently. Luckily i was able to access the app and still complete my rental. Johns Service helped me through everything even though the business website was down.

angie S.
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The only problem you system was down and could not get a receipt and he said your system is down a lot

Kimberly S.
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El cliente no dejó un comentario.

Andrew R.
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The representative experienced some glitches with the U-Haul software which slowed things a little, but he had everything in the truck ready to go.

David B.
Clasificación:

I had no problems with this location. However, in an email from UHaul I was directed to a dealer on Tuesday at 10am that does not provide trailers. I have now heard from 3 different pick-up sites that this is common problem with UHaul. It was a wasted day for me. Luckily, the dealer I ended up with let mew pickup the next day.

steven B.
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El cliente no dejó un comentario.

BOB N.
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El cliente no dejó un comentario.

Monica H.
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El cliente no dejó un comentario.

Steve W.
Clasificación:

800-U-Haul estimated under $75. How come I paid $108?

Cynthia S.
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El cliente no dejó un comentario.

ANN H.
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El cliente no dejó un comentario.

Steve F.
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El cliente no dejó un comentario.

amanda K.
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El cliente no dejó un comentario.

mark S.
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El cliente no dejó un comentario.

Michele L.
Clasificación:

Dropped off after hours, was a little dark amd hard to find. But close to home.

Ray B.
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El cliente no dejó un comentario.

Matt B.
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El cliente no dejó un comentario.

Lyndon S.
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John was very helpful in prepping and attaching the trailer to my vehicle.

Timothy N.
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El cliente no dejó un comentario.

Robert M.
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El cliente no dejó un comentario.

Michele B.
Clasificación:

El cliente no dejó un comentario.

Cindy J.
Clasificación:

There were numerous problems with your system; I tried to reserve the truck online and continually received error messages so I called. He told me that he did receive it but I never received a confirmation. The scanner would not read my credit card so he had to manually enter it. When I returned the truck I tried to return it online and it would not go anywhere, never asked for me to take any pictures, I got through two screens and it would take me back to the main screen. Very frustrating my the attendant and the customers!!!

RUSSELL J.
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Be more friendly!

Lisa B.
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El cliente no dejó un comentario.

Matt S.
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John was down right fantasies!!

Tom M.
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El cliente no dejó un comentario.

Natjelli V.
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The gentleman was very nice and super helpful. He answered all my questions and this is the best experience I have had in a Uhaul location. Would for sure come back to this location when I move soon. Thank you again for everything! And for making this fast easy and great!

Michael W.
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El cliente no dejó un comentario.

Denny D.
Clasificación:

El cliente no dejó un comentario.

John M.
Clasificación:

Love the trailer good job...

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