The contact there shows open Saturday which is why I booked from that location. He then told me he wouldn't be there and the key would be in the uhaul at 9:00 at my scheduled time. I got there at 9 and they key was not there nor was the owner. I waited 35 minutes for him to get there and then he didn't have the equitment I requested and had to search and search for the others he did have. We did not leave with the uhaul I rented until 10:40 and my rental was for 24 hours starting at 9. Then the bags of furniture pads was suppose to have 24 and only had 12. I was charged for 24. He didn't have an appliance dolly even though it was reserved for two weeks. It was completely unorganized and I was frustrated that I couldn't get location services to work to check in my appliances properly. It was suppose to start storming at 2:30 so we wanted to get started as soon as possible but that didn't happen.JOANNE A.
Customer Reviews for Johns Framework
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Dealer was not open. I had to call UHaul and do it over the phone.David M.
Chris was exceptionally helpful! Would highly recommend!Nicholas P.
The rental was returned already . I would. Appreciate if you give me a call. I've been in the hospital. Thank you my fone # is 407 223 8704Ivette V.
vehicle was comfortable and not bad on gas considering the distance traveled and size of the truck.Davidson M.
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.SHANE D.
El cliente no dejó un comentario.SONYA D.
El cliente no dejó un comentario.ROBERT C.
El cliente no dejó un comentario.JEFF G.
El cliente no dejó un comentario.KRISTIN N.
Chris is a great guy. He helped us with every part of the rental. Thank you Chris.DARRELL O.
El cliente no dejó un comentario.MITCHELL B.
Left u haul trailer at location and put contract in box for after hours drop off.CHAPMAN K.
Really nice guy whereI dropped truck off.Rebecca K.
El cliente no dejó un comentario.BEVERLY L.
The truck wasn't clean the people were very rude and it seemed to have issues! The truck ran poorly and wasted lots of gas. Wouldn't recommend this location or truckBOSTIN E.
El cliente no dejó un comentario.DONNY I.
Best customer service I have had in years. He took his time with us and answered all our questions. Friendly, clean and comfortable environment. This location is highly recommended.CARIE M.
Great place to get friendly peopleDAVID B.
El cliente no dejó un comentario.LARRY S.
Location needs to ensure trucks are properly prepared for pickup. Wrong dolly was in the truck and it took telling the location owner/worker numerous times I needed that dolly and needed it ASAP before they brought it to me.Randall C.
El cliente no dejó un comentario.Richard L.