Customer Reviews for A&L Auto Shop
(U-Haul Neighborhood Dealer)

10 reviews

601 E Broadway Rd   Phoenix, AZ 85040

(602) 263-6143

Office Hours

  • Mon-Sat: 10 am–4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(602) 263-6143

601 E Broadway Rd
Phoenix, AZ 85040

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–4:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Christopher Fiorenzi 
Rating:
5.0

Customer did not leave a comment.

james olson 
Rating:
5.0

Customer did not leave a comment.

Jhonatan Cespedes 
Rating:
1.0

Extremely disappointed. Uhaul changed my drop off location and sent me to the worst part of town! The location was difficult to find, the location was supposed to be open yet no one was there! A homeless person was pounded on the door. I had to call three times before anyone answered. I’m sure the person that answered was asleep! Terrible experience!

Brenda Kovalczyk 
Rating:
5.0

Customer did not leave a comment.

Igor Habarugira 
Rating:
5.0

Customer did not leave a comment.

maryann mitchell 
Rating:
5.0

Awesome location really easy to access the vehicles thank you

Michael Lopez 
Rating:
1.0

U Hual sent me to dangerous part of Phoenix. Prices extremely high. No Veterans discount

Rory Majenty 
Rating:
5.0

Nothing it was a great experience!

Raj Kendrick 
Rating:
2.0

My reservation was for location 1901 E Broadway, Phx. I arrived just after 11am, the place was closed (2 UHaul trucks out front tho). I waited a few min then called and left message. Waited at least 15 more, called and left another message. Someone called me, I answered and it was woman from location 601 E Broadway, Phx asking if I was coming for the truck, and she said at no one ever at 1901 location. I went to 601 for truck, by then 1 hr after agreed time. Place was a dirty garage, no supplies, and man there not customer service savvy and woman on phone giving him all directions. There were no UHaul supplies. I had to take down mileage and gas reading for him. Windows rain and dust splattered, no fluid in windshield cleaner, mirrors are extremely hard to adjust. Man left before I did. I was now almost 2 hrs late. I stopped at another 'official' UHaul location to get supplies, he filled (dry) washer fluid reservoir, got the windshield cleaned and mirrors adjusted. Very pleasant customer service. Will look for this place next time I need a truck.

Christine Post 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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