Customer Reviews for Johnny P's Automotive
(U-Haul Neighborhood Dealer)

148 reviews

10787 Gowanda State Rd   North Collins, NY 14111

(716) 337-5026

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(716) 337-5026

10787 Gowanda State Rd
North Collins, NY 14111

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Robert Fleming II 
Rating:
5.0

Customer did not leave a comment.

Teresa Van Aernam 
Rating:
5.0

Excellent customer service. Thank you Johnnie and Matt!

Judy Rittenhouse 
Rating:
3.0

Customer did not leave a comment.

John Blasz 
Rating:
5.0

The dealer made it so easy to rent the car trailer I will go back anytime 😊 so thank you uhall

BART CARR 
Rating:
4.0

Friendly and helpful service..

GUSTAVO MARTINEZ 
Rating:
5.0

Customer did not leave a comment.

Desiree Kuczkowski 
Rating:
5.0

Easy pick up and return. No change needed. My go to place.

GEORGE MCMULLEN 
Rating:
5.0

Customer did not leave a comment.

Katherine Holmes 
Rating:
5.0

Customer did not leave a comment.

Walter Mazuchowski 
Rating:
5.0

Customer did not leave a comment.

Clarance Ramsdell 
Rating:
5.0

Easy pickup and return . Trailer towed beautiful , no issues .

Paul Winter 
Rating:
5.0

Customer did not leave a comment.

MIKE BERNDT 
Rating:
5.0

JONNY IS A GREAT SALESMAN AND WILL GO BACK AGAIN !!!1

Joseph Alessi 
Rating:
5.0

Customer did not leave a comment.

Daisy Cumpston 
Rating:
5.0

Neat clean truck, owner very sweet and friendly. I hope to never move again but I would really use his service again if I do. Overall was a great experience with these folks.

Linda Klein 
Rating:
5.0

Service was excellent.

James Durland 
Rating:
5.0

Customer did not leave a comment.

Douglas Vincent 
Rating:
3.0

Not the neatest place in appearance but customer service is very good. Looks can be deceiving.

Marcus Allhands 
Rating:
5.0

Customer did not leave a comment.

Kim Newton 
Rating:
4.0

Customer did not leave a comment.

Robin Fruehauf 
Rating:
5.0

Customer did not leave a comment.

josh pettygrove 
Rating:
5.0

Customer did not leave a comment.

Jim Saegar 
Rating:
5.0

The 26-ft truck I rented, the unloading ramp needs to be , not so steep. Other than that the company that was representing you excellent!

victor cappara 
Rating:
4.0

Customer did not leave a comment.

Michael Ongley 
Rating:
2.0

Nobody checked my paperwork, inspected the trailer for damage or helped me unhook or place it. The representative needs a lesson in salesmanship and manners.

charles derose 
Rating:
5.0

Customer did not leave a comment.

James Preischel 
Rating:
5.0

Customer did not leave a comment.

Jim Saegar 
Rating:
5.0

Johnny gave exceptional, courteous,friendly service. Very knowledgeable and helpful

Linda Gellatly 
Rating:
5.0

Customer did not leave a comment.

Elise DeLeo 
Rating:
5.0

Thank you so much

Natalie RiedelWille 
Rating:
3.0

Customer did not leave a comment.

MARCUS ALLHANDS 
Rating:
5.0

Customer did not leave a comment.

Marty Flaherty 
Rating:
5.0

Customer did not leave a comment.

Kevin Williams 
Rating:
5.0

Make sure there are enough equipment at all locations. I checked 10 places in my area and none of them had what I needed.

HAROLDIRVING JR CONKLIN 
Rating:
5.0

High mileage on truck.still good truck for local use, would not want to take it cross country. Rental location is very friendly and helpful,if I ever need to rent a truck again I will definitely return to this location

Leon Widelko 
Rating:
5.0

Customer did not leave a comment.

Nataliya Efler 
Rating:
5.0

helpful friendly staff.

michael hoskins 
Rating:
4.0

Customer did not leave a comment.

MARCUS ALLHANDS 
Rating:
4.0

Customer did not leave a comment.

MARCUS ALLHANDS 
Rating:
3.0

First truck had engine light on. 2nd truck had terrible brakes, no washer fluid and rattled and hardly could move

Pamela Pelechaty 
Rating:
5.0

Very friendly and helpful making sure everything was setup correctly.

Sergio Duran 
Rating:
5.0

Everything went smoothly from reserving, to pickup, to dropp off. Location personnel were very friendly and helpful. I would recommend to others.

Anthony Conway 
Rating:
5.0

Nothing. Everything went well and now settled iny new home. Johnny P is great and knows his business.

Barbara Behm 
Rating:
3.0

Customer did not leave a comment.

Barry Pandiscio 
Rating:
4.0

Customer did not leave a comment.

Tim Schnaufer 
Rating:
5.0

This place was outstanding and very helpful

David Showalter 
Rating:
5.0

Great people to deal with

JAMEST KUNCH 
Rating:
3.0

I ordered furniture pads, and they were not included.

Christina Pead 
Rating:
3.0

Customer did not leave a comment.

LAWRENCE LAMPKE 
Rating:
4.0

Customer did not leave a comment.

Jesse Dziwulski 
Rating:
3.0

Customer did not leave a comment.

SCOTTDEWAIN FOSTER 
Rating:
5.0

Customer did not leave a comment.

Jordan Kizewski 
Rating:
5.0

Johnny P's was awesome to work with. The 3 other U0Haul locations I tried to work with were useless and no help on the reservation I had made..

Don Sutfin 
Rating:
3.0

The on-line hours indicated that this location opens at 9am, when we arrived the location was closed and the owner didn't arrive until after 10am. My suggestion is that the owner's hours reflect that of his business operation and not place customers on hold and create calls to UHAUL which tend to take 30 minutes plus.

BRYAN CARR 
Rating:
5.0

Customer did not leave a comment.

Randy Schwartz 
Rating:
5.0

I had no issues with this rental. The people were friendly and very helpful.

Christopher Butcher 
Rating:
4.0

Customer did not leave a comment.

Kira Carlson 
Rating:
5.0

Customer did not leave a comment.

Rosemary Mcewen 
Rating:
5.0

Customer did not leave a comment.

Mark Lesniewski 
Rating:
3.0

Customer did not leave a comment.

Danielle Morski 
Rating:
5.0

Customer did not leave a comment.

Nicole Schreiner 
Rating:
5.0

Customer did not leave a comment.

Ronald Kaczmarek 
Rating:
5.0

Customer did not leave a comment.

Brenda Swayze 
Rating:
5.0

very nice truck

Ray Ashton 
Rating:
5.0

Very accommodating understanding and helpful! Thank you

Kyle Barthel 
Rating:
5.0

Customer did not leave a comment.

Debbie Cafferty 
Rating:
5.0

Very polite and professional!

John Meszaros 
Rating:
4.0

Customer did not leave a comment.

Gary Miess 
Rating:
3.0

Customer did not leave a comment.

MARCUS ALLHANDS 
Rating:
5.0

Johnny was great to work with - very accommodating and efficient to get me on the way. As for U-Haul itself I was very disappointed to find out that the truck I had reserved was not available until 5 hours after I asked for it to be picked up. I had to drive an extra hour to get it from this location in order to stay on schedule.

Arthur Fromm 
Rating:
5.0

Customer did not leave a comment.

Kyle Schneider 
Rating:
5.0

Very friendly and helpful.

Deborah Patrick 
Rating:
5.0

Customer did not leave a comment.

Debra Kuligowski 
Rating:
5.0

Customer did not leave a comment.

KEVIN HALE 
Rating:
3.0

Customer did not leave a comment.

Ronald Chimino 
Rating:
3.0

NEVER USE UHAUL! I didnt have a problem with the locations, I had a problem with customer service. Blankets work in the truck that I paid for. They claimed I had a full tank of gas when I pick it up contrary to the picture that I took and wanted to charge me $80 to fill the tank up. There's always a problem when using U-Haul

Stephanie Delamater 
Rating:
5.0

Was very helpful in getting us set up with a tow-behind trailer.

Stephen Rozler 
Rating:
5.0

Customer did not leave a comment.

Joshua Melohusky 
Rating:
5.0

Customer did not leave a comment.

Razvan Catarama 
Rating:
5.0

Customer did not leave a comment.

Thomas Paluch 
Rating:
5.0

Customer did not leave a comment.

Thomas Paluch 
Rating:
5.0

Customer did not leave a comment.

Mark Warren 
Rating:
5.0

Customer did not leave a comment.

Eugene Metzger 
Rating:
5.0

Customer did not leave a comment.

Diane Smith 
Rating:
5.0

Great costumer service!!

Dominic Capozzi 
Rating:
5.0

I don’t have any improvement ideas. I am a repeat customer and service was excellent at Johnny P’s Automotive

Jeff Pfeifer 
Rating:
2.0

I was promised a pick up at Jamestown location and at the last minute was notified that I needed to pick up 38 miles away.

LISA CROSBY 
Rating:
5.0

Customer did not leave a comment.

Rebecca Wallis 
Rating:
3.0

Customer did not leave a comment.

Eric Tyler 
Rating:
5.0

I think it was a great experience. John and his staff made sure that everything was ready for me, even pulled up the truck & opened the door for me! I would definitely go there for uhaul service again!

Kevin Farner 
Rating:
5.0

Customer did not leave a comment.

Matthew Bellittiere 
Rating:
5.0

Customer did not leave a comment.

Eric Tyler 
Rating:
5.0

Trailer available on short notice, reasonable price. We were loaned a hitch which saved us a lot of time and trouble. Friendly service, a real life saver for our last minute moving.

Suzanne Pulk 
Rating:
5.0

Customer did not leave a comment.

Melissa Cataldo 
Rating:
5.0

Excellent experience

Derek Moritz 
Rating:
5.0

Customer did not leave a comment.

Michael Obrien 
Rating:
5.0

Customer did not leave a comment.

STEVE YORK 
Rating:
5.0

Customer did not leave a comment.

William Buchan 
Rating:
5.0

Customer did not leave a comment.

Lou LiVECCHI 
No reviews have been submitted for this location.

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