Customer Reviews for Johnny Biggers Towing and Recovery
(Distribuidor de U-Haul del vecindario)

49 comentarios

18523 US Hwy 41   Spring Hill, FL 34610

(813) 333-9575

Location Hours

  • Lun. - mié.: 9 a. m. - 5 p. m.
  • Jue.: cerrado
  • Vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado

Services at this Location:

Contáctanos

(813) 333-9575

18523 US Hwy 41
Spring Hill, FL 34610

Services at this Location:

Location Hours

  • Lun. - mié.: 9 a. m. - 5 p. m.
  • Jue.: cerrado
  • Vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
3.0

My original reservation was made at a location which did not have the equipment I needed. I was forced to travel to another county where the sales tax was higher costing me more money than I had planned for. My schedule did not allow time to shop around.

THOMAS F. 
Clasificación:
1.0

Fix headlights. They illuminate like parking lights. Fill washer fluid. There was no washer fluid. Replace windshield wipers. Wipers were old and did not perform well in the rain.

Kevin M. 
Clasificación:
5.0

Nothing! Johnny Biggers Towing were fantastic to deal with!! Friendly and accommodating

MICHAEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELW T. 
Clasificación:
1.0

The trailer was filthy, filled with red ants inside, mold in and out of the trailer as well as mud, dirt and sand inside. We had to clean it and spray it before we could use it. That took about 45 mins. We should not have to clean it like that before we got it

Lisa B. 
Clasificación:
5.0

Most important is personnel .. this location is always a joy to deal with .. Thank you!!

Ivan P. 
Clasificación:
5.0

Quick and easy

Daimon C. 
Clasificación:
5.0

Stephanie was very accommodating. I bright back the trailer earlier than the two day rental. They made every effort to make the experience simple.

John K. 
Clasificación:
5.0

Very impressed with the people, equipment and price

Gary E. 
Clasificación:
3.0

There was no one there so we dropped in a drop box. It might be a new location?

Vaden W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jil P. 
Clasificación:
5.0

The owners are friendly and helpful

Kathy W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles F. 
Clasificación:
2.0

Dropped truck off night before. Came at 9 am to get my $100 deposit. Gate is locked. By 9:20 I called phone number, lady who answered said she was taking her kids to school, and wouldn't arrive for another 30 minutes. Told her I just needed my cash deposit, she told me they aren't a cash business and would have to send my money in a check in 7-10 business days !!! Are you kidding??? NOT HAPPY

Dominick C. 
Clasificación:
5.0

Truck was clean but the gas tank was empty so I had to fuel the truck up before I even got it home to load it up. Now I do want to give Stephanie props. She was amazing to deal with. If everyone ran the business like her this would be an even better company. So glad I got to deal with her. Make sure someone at uhaul let's her know this.

Shane T. 
Clasificación:
5.0

Kelsi was awesome!

John B. 
Clasificación:
4.0

Kelsey was professional and courteous. She gave excellent advice for the size truck we needed.

Marilyan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura L. 
Clasificación:
5.0

The little girl that helps us was wonderful. Bent over backwards for us. Very refreshing!

Renee G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivan P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kurt B. 
Clasificación:
5.0

She just made it pleasant and easy. She was so helpful and gave good guidance as I figured out what I needed to do.

Christina B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darcy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
4.0

Attentiveness of the staff was excellent! Went above and beyond covering for other locations lack of detail. Very friendly and all questions were answered. The equipment had easily seen better days, however serviceable, but barely.

JAMES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

The maintenance for safety purposes could be better. The truck had a dry rotted tire which was cracked. The engine oil and power steering fluid was way too low. My son in law Johnny Bigger called for service to come to the house to make these needed services. The truck performed well from Florida to Colorado. So I'm happy. But the previous items were a potential break down or damage the truck waiting to happen

eric S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
4.0

Young company and growing

john D. 
Clasificación:
3.0

Formal complaint was filed

stephanie C. 
Clasificación:
1.0

Already left a negative comment on my truck rental. DO NOT DROP HERE!

Kara M. 
Clasificación:
1.0

My drop off time was 9am and I was on time. The location was "open" as their gate was unlocked but noone was there. The driveway was deplorable. Noone was there to meet with me and I had to catch a two truck driver that just happened to be coming into the "yard". I called the number and the lady was very nice but told me to "just drop it off and leave the keys." This was NOT safe plus noone did a walk thru with me with this moving truck no discussed mileage. I ended up taking a photo of the gas gauge and mileage before leaving. This ended up ok but it could have went very wrong. If a drop off time is stated as 9am, then someone needs to be there!!!

Kara M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michelle L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tina B. 
Clasificación:
5.0

I would recommend this location the staff was incredible

MARISOL B. 
Clasificación:
5.0

Service was outstanding; staff went over and above to assist with the rental and the attachment of the car dolly. Five Star Service!

DEBORAH M. 
Clasificación:
3.0

Other than not putting the hitch on to stay,luckily I found that before I hit the highway....

GERARD B. 
Clasificación:
3.0

The truck was not at the pick location I set up and no one called or email me and now no one wants to call me back about it . In the next couple day if I don't hear from you guy I will turn to social media and let everyone know that you guys don't back your word. I have call three time and know one has yet to call me back . Your time is running out

GREG S. 
Clasificación:
5.0

Absolutely nothing. Very polite and outstanding professional service.

LEONARD F. 
Clasificación:
4.0

Nothing verify friendly people.

WILLIAM F. 
Clasificación:
5.0

Nothing at all! Biggers garage was fantastic to deal with, courteous, and professional. They made my U-Haul experience better than southern fried doodles with Bing - Bang sauce!

aaron B. 
Clasificación:
1.0

I was extremely angry with this location. First, I was unable to pick up my reservation for two hours after the agreed-upon time. Then, the woman who signed out the rental "could not find" the location in Malden at which I wanted to drop off the rental, so she put in a Boston location and told me it "would be fine to drop it off wherever you want." When I got to Malden, however, the guy told me I would have to pay a $100 drop fee to leave it there since it wasn't listed as the drop location on my invoice. This made me absolutely furious, and I would not recommend GCM to ANYONE.

JEREMY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
5.0

very helpful

JOHN W. 
Clasificación:
5.0

After spending a terrible week these people were a breath of fresh air and very friendly and helpful.

ROBERT M. 
Clasificación:
1.0

The experience was poor overall. When we first arrived the individuals at GCM told us that they had just given our truck away to someone else. They no longer had a 14' truck for us but rather a 10' truck. We waited an hour and half for the individuals at GCM to enter our information into the computer and to rent us the 10' truck. I decided to call UHaul myself to further investigate the situation and we were finally able to rent the truck that they had at this location. I think it might have really been a 14' truck but I am still not really sure. We also had to travel 30 minutes from our starting point in order to pick up a truck on the day of our reservation.

No se han enviado comentarios para esta ubicación.

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