Comentarios del cliente para All Parts Racing

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de All Parts Racing

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Joseph D. en

Grado:

There was broken glass in the parking lot near the trailer. It required me to pull the trailer roughly 30 feet up a hill to avoid the glass. Service counter was fine, but wish they had been more prepared for my arrival.

Mark W. en

Grado:

El cliente no dejó un comentario.

KATHY H. en

Grado:

Got charged $25 for cleaning and that was it any dirt of any sort in the truck the only thing that might’ve been left was a soda can in the cupholder very disappointed thought for sure when I gave them the information That I would be reimbursed but they said they couldn’t find the contract so basically I get screwed but I’m probably not the only one

Dorinda F. en

Grado:

Great experience, location was convenient and location’s service was wonderful

jamie w. en

Grado:

The truck had a few miles on it and the transmission was acting funny

Kathryn D. en

Grado:

Paid more than quated.

CHRISTOPHER H. en

Grado:

El cliente no dejó un comentario.

claudia s. en

Grado:

What confusion. A mess. Rented for a friend with my card..returned it someone else used it took forever them figure it out. Awful service and resolve.

Jason S. en

Grado:

This final location for my pick up was great. It is unfortunate that between 24hrs prior to my picking up the truck I reserved a week before and actually picking one up I had my reservation canceled by the original location, the promised truck at secondary location was never returned as promised and I ended up driving 20 miles to this final location.

gerald s. en

Grado:

make sure the truck is cleaned it was not swept out but was not real dirty

Robert M. en

Grado:

El cliente no dejó un comentario.

Keith F. en

Grado:

When I picked up the truck there was a pile of moving blankets thrown into a corner Inside the Box. I did not request, need nor use these blankets. I returned them in the exact location and condition that they where when I rented the vehicle. When I was invoiced from All Parts Racing in Ware, MA, they charged me a $25 cleaning fee for not folding the blankets that they left in a pile in the truck. I didn't need or use them. There was no way I was paying for them. I tried to contact All Parts and they never responded. I had to contact Uhaul corporate to have the charge removed. I'll never do business with APR again and will make sure to spread the word on their shoddy business practices and theft.

Brian T. en

Grado:

Everything was great

Kris B. en

Grado:

I rented for 4 hours but only used it for 3. Thought that I’d be able to get credit for time. Not a problem though.

claudia s. en

Grado:

I returned the uhaul to 4406 w Hillsborough ave at 2pm on June 11, 2019 .u guys keep saying im late in returning it.

John P. en

Grado:

This is my local location - I know the owner and a lot of the employees. First time I've done UHaul with them. Very helpful getting me started -booking, locations, advice, etc. Drop-off was a breeze, literally minutes. They're a good company and because it's family owned and employees are local, they take everything they do a step further to make sure the experience is positive.

Keelan T. en

Grado:

Customer service very slow to acknowledge my presence. Truck parked on other side of building out of sight and at a distance which is unacceptable.

Samantha W. en

Grado:

I was charged a $38 fee for the gas gauge being $8 off after putting $60 of gas into the truck. I returned it at 1/4 tank as i was intsructed to do.

Shamus G. en

Grado:

This place was so unprofessional it was insane. From the sales associate that didnt want to read the agreement letter because "it's really long" and also didn't even realize that she charged us to the wrong truck and made the pick up take 2 hours while I had to call my bank to make sure I wasnt getting double charged. To the man they had help us hook up the trailer (for a fee they waved this time because of their billing mistake) who said he's never hooked one of these up before. I would suggest you close this location or look a little more into it. These people give Uhaul a terrible rep and im not sure who im more upset with. Uhaul for allowing this location to deal with customers or this location for its absolute poorest of costumer service.

Steven K. en

Grado:

El cliente no dejó un comentario.

Pablo R. en

Grado:

El cliente no dejó un comentario.

Nadine S. en

Grado:

El cliente no dejó un comentario.

Blair M. en

Grado:

The young lady working the counter was awesome. Internet was down and she found a work around, even with another customer harassing her.

Nancy H. en

Grado:

El cliente no dejó un comentario.

sandra g. en

Grado:

El cliente no dejó un comentario.

Erik T. en

Grado:

El cliente no dejó un comentario.

Selena S. en

Grado:

The dash lights were out. I got charged for a dolly I never got but definitly could've used. I was quoted 115$ for traveling 55 miles, I only went 51 and managed to pay an extra almost $30. Also I got there and out of ALL the cleared off trucks the were ready to drive, I got the only the I had to fully clean snow off of and was parked in a snow bank. Definitly not thrilled.

ROBERT s. en

Grado:

El cliente no dejó un comentario.

Ginger T. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

For this location -- nothing. For the overall experience? Don't get me to signup and convince me I can check-in with the app, etc. Only to find out the 24/7 service isn't available at this location.

David L. en

Grado:

I gave my credit card number online to pay for the truck and was charged $1 from uhaul to make sure it would go through. Then when I had my step dad pick up the uhaul they charged him a $100 deposit instead of charging the card I had given them the information for

Andrea S. en

Grado:

El cliente no dejó un comentario.

JESSICA S. en

Grado:

Everyone was very nice the unit is clean and well maintained I’m very pleased with the whole experience