Customer Reviews for Joe Bates Citgo
(U-Haul Neighborhood Dealer)

12 reviews

113 Forest Rd   Alstead, NH 03602

(603) 835-3589

Office Hours

  • Monday - Wednesday:
    10 am - 12 pm / 1 pm - 4 pm
  • Thursday:
    10 am - 12:30 pm / 1 pm - 4 pm
  • Friday:
    10 am - 12 pm / 1 pm - 4 pm
  • Saturday - Sunday:
    Closed

Services at this Location:

Contact Us

(603) 835-3589

113 Forest Rd
Alstead, NH 03602

Services at this Location:

Office Hours

  • Monday - Wednesday:
    10 am - 12 pm / 1 pm - 4 pm
  • Thursday:
    10 am - 12:30 pm / 1 pm - 4 pm
  • Friday:
    10 am - 12 pm / 1 pm - 4 pm
  • Saturday - Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

If possible checking that doors especially the back one isn’t frozen shut on cold days.

Cody Anderson-Salo 
Rating:
4.0

Customer did not leave a comment.

ALAN Lefebvre 
Rating:
1.0

I reserved a truck in person at a location in Walpole, New Hampshire, the day of I went to pick up the u-Haul and they informed me that my reservation had been changed to a different location, I was not told that you had to have Internet/Wi-Fi in order to pick up the unit, I was out in the middle of nowhere, and had to figure out how to call and get online to be able to find the code for the truck keys. I had reserved my vehicle for 8 AM and by the time all of this rigmarole was done. It was after 9 AM. Not to mention this location added 20 minutes of time to my drive, both ways. I would never recommend anyone use U-Haul, for the amount of money I paid in the amount of stress that you caused me. It was not worth it.

Robert Willis 
Rating:
5.0

Went over and above to acquire the rental unit so that I didn’t have to be inconvenienced with a long distance pickup. My only complaint isn’t with Joe’s but with uhaul. Noticed on my receipt a charge for “Safe Travel Fee.” WTH? Just an add on fee of $7.00. Only there: Because they can!

JOHN LAWARE 
Rating:
3.0

Customer did not leave a comment.

Will Barrett 
Rating:
5.0

Customer did not leave a comment.

Todd Craig 
Rating:
3.0

We were there for 45 minutes trying to figure out how to pickup the truck because it was not yet staged. Aside from the checkin process, everything else was fine.

Christopher Moore 
Rating:
5.0

Customer did not leave a comment.

Gordon Hunt 
Rating:
5.0

Our reserved location, Enfield NH, was awful and unprepared for our transaction. We needed to travel an hour further to find an available truck. Customer service was overwhelmed and unable to assist us with technical issues. Very frustrating.

Charles Mainini 
Rating:
5.0

Customer did not leave a comment.

JOHN HARONIAN 
Rating:
5.0

Customer did not leave a comment.

Landon Gore 
Rating:
4.0

Customer did not leave a comment.

MICHAEL MARSHALEK 
No reviews have been submitted for this location.

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