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REYNALDO O
Customer Reviews for Jocelyns Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Jocelyn Rentals was very helpful with our return. Their staff was very helpful.
DARREL BI have rented from UHaul many times. This was by far the best experience on pick-up and assistance with the trailer. It was a perfect "Ten".
JEFFREY GGreat!
JAMES TI had no issues and the rental was fast and easy.
MARK WThey are the best to work with!!!
BRENDA BSuper friendly staff. They were very helpful, even came out and hooked the trailer up for me.
Bonnie DNinguno
Pamela HMy drop off was on a Saturday. They own a very very busy donut shop with long lines. I had to wait and wait till I could get helped along with another customer picking up. NOT their fault but I HATE the the 6x12 trailers do not have a jack. NO way top drop off and go, I can not lift nor can Uhaul personel , BIG downfall to that trailer and even the drop off U-Haul struggled to lift off my truck
RANDALL CThe owners of the donut shop own the u-haul. Very nice and overly accommodating folks with smiles for days. I'll use this place every time in the future for my U-Haul trucking needs
DAVID EThey went way beyond excellent customer service for us. We rented a truck and realized late in the day we needed a 5x8 trailer as well. They were closed but they still accompanied us with the extra trailer. we needed. They are awesome and the donuts are too!!!
BRENDA BGreat place to rent a Uhaul. Excellent customer service!!!
BRENDA B.99 a mile is too high for the quality of service given by the U-Haul phone number. Very disappointed in the quality of service given by the 800 number. Thankfully the pick up location was fast, friendly and accommodating
BRIAN PGreat experience. Easy pickup and drop off experience ever. Gracias
KELLEY SI am disapppointed in the rental rate inconsistency. I paid $44.00 to rent a utility trailer from Palestine to Athens, TX, but $59.00 for the same trailer 10 days later from Athens to Paalestine...samIe route , same distance, same trailer, one-way each time.
Michael BVery fast in and out! Very friendly!!!
RANDALL SNever said something about 24/7
SERAFIN MPut ramps on the truck and give u the equipment u paid for
BARBARA PRented a 5x8 trailer that had a nearly bald tire. A lug nut was missing and a pin was missing that secured the hitch to the ball. I replaced the lug nut and used a bolt to replace the pin.
CYNTHIA M