Customer Reviews for Jobean Storage
(U-Haul Neighborhood Dealer)

1,712 reviews

3900 El Jobean Rd   Port Charlotte, FL 33953

(941) 787-2663

Office Hours

  • Mon-Fri: 9 am–3:30 pm
  • Sat-Sun: 9 am–12:30 pm

Services at this Location:

Contact Us

(941) 787-2663

3900 El Jobean Rd
Port Charlotte, FL 33953

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–3:30 pm
  • Sat-Sun: 9 am–12:30 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Staff person was very capable, friendly and courteous.

John Kasten 
Rating:
5.0

Great customer service!

laura cane 
Rating:
5.0

Customer did not leave a comment.

Mark Savara 
Rating:
5.0

the staff at this location is the best i have encountered. they are freindly and helpful. i've never been treated as well at any other U-haul facility.

Octavio Diaz 
Rating:
5.0

Customer did not leave a comment.

Ed Sterling 
Rating:
5.0

Customer did not leave a comment.

Victork Rimkevicius 
Rating:
4.0

Customer did not leave a comment.

Elaine Bradley  |  Overall Experience 
Rating:
5.0

Very friendly and helpful. Above and beyond. The vehicle was ready and waiting when I arrived.

Rachel Le Blanc 
Rating:
5.0

You can't do anything to improve. Excellent!!

Randolph Tormey 
Rating:
4.0

People were great

JAMES BRODERICK 
Rating:
5.0

Very Good Experience

Daniel Nardontonia 
Rating:
5.0

Customer did not leave a comment.

JOE GRANT 
Rating:
5.0

Customer did not leave a comment.

Duane Frederici 
Rating:
5.0

Place and the worker was great above and beyond to help me.

Robert thiel 
Rating:
5.0

The girl at the front desk was amazing. Super friendly and explained everything thoroughly. I will definitely recommend this location because of her awesome customer service

Heather Southwell 
Rating:
5.0

Customer did not leave a comment.

David Horthrop 
Rating:
5.0

Excellent customer service from Bailey. She was awesome!!

Barbara Roche 
Rating:
5.0

My comment is you can’t improve perfection and courtesy that we received.

Earnest Peavey 
Rating:
5.0

Jimmy was great to work with. He made the process painless. Very friendly in informative.

David Miller 
Rating:
4.0

Customer did not leave a comment.

Sparkle Mischer 
Rating:
5.0

Customer did not leave a comment.

Kathy Mham 
Rating:
5.0

Courteous Employees , accomodated my needs.

Steven Boldis 
Rating:
4.0

Customer did not leave a comment.

John Shotwell 
Rating:
5.0

Pleasant staff that was friendly and helpful. Thanks.

Eugene Hill 
Rating:
5.0

Friendly staff member checked in our equipment and quickly got us on our way. Thank you!

David Orr 
Rating:
5.0

Everything went perfect.

Terry Wagner 
Rating:
5.0

Customer did not leave a comment.

DAVID SMITH 
Rating:
5.0

Customer did not leave a comment.

James Smith 
Rating:
5.0

Staff were very nice. Facility was very secure.

Riley Fitzgerald  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Alex McLarty 
Rating:
3.0

Customer did not leave a comment.

Vitali Fedorenko 
Rating:
5.0

Young lady who rented the truck to me was most helpful. and pleasant.

Kent Pope 
Rating:
5.0

Nothing to improve, great service and friendly staff.

Jack Currie 
Rating:
5.0

Quick easy pick-up and drop off.

Robert Thompson 
Rating:
4.0

Advise that the trailer has no jack to lift the trailer off the hitch for uncoupling, or provide a suitable jack with the rental, even if at added cost. We had planned to leave the trailer at the move-out location and use the truck to run errands. When we realized there was no jack, it caused a lot of inconvenience. The gent that took care of the rental was helpful and friendly.

James Sabo 
Rating:
5.0

Customer did not leave a comment.

Gary Williams 
Rating:
5.0

Customer did not leave a comment.

GARRY KINARD 
Rating:
4.0

Customer did not leave a comment.

Timothy Ludwigson 
Rating:
5.0

Customer did not leave a comment.

Glendon St 
Rating:
5.0

Customer did not leave a comment.

David Carroll 
Rating:
5.0

Customer did not leave a comment.

nicholas Emord 
Rating:
3.0

I was not aware nor was I informed that the location would close at 12:30 p.m. on Sat. (who does that?). Therefore I go through the self check-in process, which required downloading the app, setting up a profile, answering countless questions, taking pictures of the odometer and fuel gauge as well as the interior of the vehicle -- all the time waiting for sketchy cell service to work -- which eventually dropped before I could get confirmation or see a receipt. I had to contact customer when I got home to make sure everything worked. At least have wifi service to make the bulky process more efficient.

Douglas Evans 
Rating:
5.0

Customer did not leave a comment.

Paul Di 
Rating:
3.0

No contact drop off

Christopher Robe Heuer 
Rating:
4.0

Customer did not leave a comment.

Louis Mcphail 
Rating:
5.0

Jimmy is a phenomenal manager of this facility. He is committed and devoted on a daily basis. He cares that your belongings are safe. The grounds are clean and make sure you have a great experience. Whether it's with a unit, you rent or a vehicle you rent. I always feel safe in knowing when I enter, exit or access my unit that everything is fine. Thank you you uhaul, from a satisfied customer Nancy Slattery. Florida

Nancy Slattery-Coughlin 
Rating:
5.0

You guys are awesome!

Dawn Hobbs 
Rating:
5.0

Customer did not leave a comment.

Eugene Olson 
Rating:
5.0

Jobean Storage is a great place! This was not the original assigned drop off location, Englewood Market was the original location and the man there would not take it due to a U-Haul mistake. Please U-Haul, fix your scheduling problems!!

Robert Craigo 
Rating:
5.0

Customer did not leave a comment.

Richard Gross 
Rating:
5.0

Such an easy experience! Thank you!

Pamela Johnson 
Rating:
3.0

There was no where to park

Paul Davis 
Rating:
5.0

Customer did not leave a comment.

EDWARD WISDON 
Rating:
5.0

Friendly, knowledgeable and economical. Wouldn't change anything!

dianna baker 
Rating:
5.0

Customer did not leave a comment.

Gary Boyd 
Rating:
5.0

Customer did not leave a comment.

Richard Denman 
Rating:
5.0

Customer did not leave a comment.

Mitch Gram 
Rating:
5.0

Great service.freindly and helpful. Truck was very clean.

ROBERT HATTWAY 
Rating:
5.0

Great experience, from beginning to end. The crew at El Jobean was courteous, receptive, and very helpful. Been using U-Haul off and on for over 30 years, including a cross country move, have yet to have a bad experience. Used a competitor once; vowed never again. Thanks U-Haul!

brook amos 
Rating:
5.0

Woman at the counter very personable.

Dominick PIpitone 
Rating:
5.0

Thank you!

Jane Osborne 
Rating:
5.0

Customer did not leave a comment.

Thaddeus Capeles 
Rating:
5.0

Customer did not leave a comment.

Jack Zenere 
Rating:
3.0

Customer did not leave a comment.

kim Stoker 
Rating:
5.0

Great service

Alexander Scotland 
Rating:
5.0

Need a larger sign on El Jobean Rd.,

Mark Poyant 
Rating:
5.0

The location is close by and the service was great.

MICHAEL CRANDALL 
Rating:
5.0

Customer did not leave a comment.

Eric Crews 
Rating:
5.0

Customer did not leave a comment.

JUSTIN BUSTAMANTE 
Rating:
4.0

Customer did not leave a comment.

Theresa Heinis 
Rating:
5.0

Customer did not leave a comment.

Kristina Namey 
Rating:
5.0

Customer did not leave a comment.

Sebastiano Stia 
Rating:
5.0

Shelby was truly amazing. She was well informed about all the models available and was able to easily handle my issues in a very timely manner with a simple smile. I was kind of a pain in the butt but I left with a smile of my own thanks to her. Give that girl a raise!

DANIEL HATCH 
Rating:
5.0

Customer did not leave a comment.

Madge Allen 
Rating:
3.0

Customer did not leave a comment.

John JELOVICH 
Rating:
5.0

This was our second drop off at this location and we cannot say enough nice things about the staff and facility. Ashley was so friendly, professional, knowledgable and hardworking. Chris even offered to help us back into a tight spot. We had a wonderful experience and would definitely use Jobean Storage again. Many thanks! Charles and Bonnie Overcash

Charles Overcash 
Rating:
5.0

Definitely a 5star rating !

Kurt Vierthaler 
Rating:
5.0

The staff was extremely friendly and accommodating. Jobean had the best rates for auto storage. I highly recommend Jobean and would use then again.

Gregory Olkowski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john nemeth  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Robert Spence 
Rating:
5.0

jimmy alway take care of me , very happy

Frank Kay 
Rating:
5.0

Thanks for your help/service! Great experience :)

DOUGLAS MARKER 
Rating:
5.0

From how the staff at this location handled everything I don't think there is any room for improvement they did a great job

Mike Aliotta 
Rating:
5.0

Customer did not leave a comment.

Lyubomir Mihaylov 
Rating:
5.0

Customer did not leave a comment.

Angela Carlton 
Rating:
5.0

Customer did not leave a comment.

Ryan Osterkamp 
Rating:
5.0

Don't change a thing, very friendly and east to access.

RONALD HORN 
Rating:
5.0

Nice people, very helpful.

Tom McVey 
Rating:
4.0

Customer did not leave a comment.

Chase Miller 
Rating:
2.0

This is an open storage business. It’s VERY run down. Not impressive at all! Junky cars and boats parked all around. There was an old key return box on the open gate that’s all busted up. The box by the storage office door doesn’t really look like that’s where you’re supposed to drop the key off. This business is pretty much hidden off the highway. They’ve only got one little “sidewalk” sign out. You need a bigger sign…and some maintenance work…

JEFFREY BATES 
Rating:
5.0

Customer did not leave a comment.

Sharon Eckhoff 
Rating:
5.0

N/A

Mark Cofer 
Rating:
5.0

No improvements needed

ROBERT HENDERSON 
Rating:
3.0

Customer did not leave a comment.

Tim holloway 
Rating:
5.0

nothing

Jack Power 
Rating:
5.0

Customer did not leave a comment.

mark wood 
Rating:
5.0

Customer did not leave a comment.

Arthur Shelton 
Rating:
5.0

Jimmy was a pleasure to work with. He got me taken care of quickly and on the road.

DICK AUSTIN 
Rating:
5.0

Customer did not leave a comment.

STEPHEN WHITNEY 
Rating:
5.0

Good availability and friendly staff. Jimmy went above and beyond to get my rental taken care of, despite the fact that he was dealing with a power outage at the office and had to process my rental on his smartphone. Great customer service.

steve evans 
Rating:
5.0

Customer did not leave a comment.

William Howes 
Rating:
4.0

Friendly staff. Prompt service.

mark prebonich 
Rating:
5.0

Customer did not leave a comment.

GERALD FAUST 
Rating:
5.0

Customer did not leave a comment.

William Stone 
Rating:
5.0

Excellent staff, very friendly and helpful!

Brent Mullins  |  Overall Experience 
Rating:
5.0

This storage facility is an amazing place. The staff and owners are truly awesome. They couldn’t be any better. We will definitely use their facility again when needed in the future. Jimmy and Lucinda were such a pleasure to work with.

Cindy Burgess  |  Overall Experience 
Rating:
5.0

Easy to deal with and friendly staff

Robert Gray  |  Overall Experience 
Rating:
5.0

This is the best storage place i have used. The lady at the desk is awesome and very helpful, with every visit i had to my storage unit. Thanks for the great experience!

Austin Combs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alan Elliston  |  Overall Experience 
Rating:
4.0

I stored my 20 foot aqua sport there. It’s survive the hurricane five thumbs up.

Jack Hansen  |  Overall Experience 
Rating:
5.0

Great service

Anthony Ruckel  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wilbert Miles  |  Overall Experience 
Rating:
3.0

Not happy with: Someone continuously putting a space marker written on a concrete paver on the tongue of my new power coated trailer inviting scratches on the finish! It wasn’t your property, don’t put anything on it; Also, not happy with the fact your establishment had the ability to prorate my move in date, but have absolutely no consideration for the move out date. It isn’t like you won’t rent a parking spot the next day is someone pays for it … double dipping in that instance.

Jeffery Brown  |  Overall Experience 
Rating:
5.0

Always enjoyed the staff. Easy access to my units. I was a pleasure.

NICK SAVAGE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PENELOPE BROBYN  |  Overall Experience 
Rating:
5.0

Great place with great people. We would choose this facility again if the need comes up.

Earl Kirkpatrick  |  Overall Experience 
Rating:
5.0

The lot could have been mowed more often.

Thomas Farley  |  Overall Experience 
Rating:
5.0

on list for garage please get me one

Charles Carroccia   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diana Holt  |  Overall Experience 
Rating:
5.0

It was easy with in and out access as I needed it. I would use this facility again.

CHRIS BARKYOUMB  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edmond Cormier  |  Overall Experience 
Rating:
5.0

Great service thanks

Alan Grattidge  |  Overall Experience 
Rating:
5.0

Facility was located very close to the Marina that we use

James Kirklin  |  Overall Experience 
Rating:
5.0

Jamie the manager was awesome, nice and super helpful.

Dirk Sauer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLENE ROWELL  |  Overall Experience 
Rating:
5.0

I was very happy with the storage & plan on keeping them in mind for my next move.

Karen Ellis  |  Overall Experience 
Rating:
5.0

Very convenient!

Larry Carlson  |  Overall Experience 
Rating:
4.0

Weed eater sliced side wall on new truck tire.

charles butsch  |  Overall Experience 
Rating:
3.0

no problem whatsoever just an older facility

ANDREE LANGLOIS  |  Overall Experience 
Rating:
5.0

People in office always willing to help , always have a smile and very helpful . Ty

JODIE AND JEFF CONGDON  |  Overall Experience 
Rating:
5.0

Great place will use again when I purchase another RV

CLINT WOODS  |  Overall Experience 
Rating:
4.0

Friendly staff, storage room clean

Privacy Request  |  First Impressions 
Rating:
5.0

staff was friendly, got our unit quickly.

Privacy Request  |  First Impressions 
Rating:
3.0

Good.

Privacy Request  |  First Impressions 
Rating:
3.0

Good.

Privacy Request  |  First Impressions 
Rating:
3.0

Very accommodating.

Privacy Request  |  First Impressions 
Rating:
1.0

Called and left three messages and never got a response

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

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