Staff person was very capable, friendly and courteous.
John Kasten
Customer Reviews for Jobean Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service!
laura canethe staff at this location is the best i have encountered. they are freindly and helpful. i've never been treated as well at any other U-haul facility.
Octavio DiazVery friendly and helpful. Above and beyond. The vehicle was ready and waiting when I arrived.
Rachel Le BlancYou can't do anything to improve. Excellent!!
Randolph TormeyPeople were great
JAMES BRODERICKVery Good Experience
Daniel NardontoniaPlace and the worker was great above and beyond to help me.
Robert thielThe girl at the front desk was amazing. Super friendly and explained everything thoroughly. I will definitely recommend this location because of her awesome customer service
Heather SouthwellExcellent customer service from Bailey. She was awesome!!
Barbara RocheMy comment is you can’t improve perfection and courtesy that we received.
Earnest PeaveyJimmy was great to work with. He made the process painless. Very friendly in informative.
David MillerCourteous Employees , accomodated my needs.
Steven BoldisPleasant staff that was friendly and helpful. Thanks.
Eugene HillFriendly staff member checked in our equipment and quickly got us on our way. Thank you!
David OrrEverything went perfect.
Terry WagnerStaff were very nice. Facility was very secure.
Riley Fitzgerald | Overall ExperienceYoung lady who rented the truck to me was most helpful. and pleasant.
Kent PopeNothing to improve, great service and friendly staff.
Jack CurrieQuick easy pick-up and drop off.
Robert ThompsonAdvise that the trailer has no jack to lift the trailer off the hitch for uncoupling, or provide a suitable jack with the rental, even if at added cost. We had planned to leave the trailer at the move-out location and use the truck to run errands. When we realized there was no jack, it caused a lot of inconvenience. The gent that took care of the rental was helpful and friendly.
James SaboI was not aware nor was I informed that the location would close at 12:30 p.m. on Sat. (who does that?). Therefore I go through the self check-in process, which required downloading the app, setting up a profile, answering countless questions, taking pictures of the odometer and fuel gauge as well as the interior of the vehicle -- all the time waiting for sketchy cell service to work -- which eventually dropped before I could get confirmation or see a receipt. I had to contact customer when I got home to make sure everything worked. At least have wifi service to make the bulky process more efficient.
Douglas EvansNo contact drop off
Christopher Robe HeuerJimmy is a phenomenal manager of this facility. He is committed and devoted on a daily basis. He cares that your belongings are safe. The grounds are clean and make sure you have a great experience. Whether it's with a unit, you rent or a vehicle you rent. I always feel safe in knowing when I enter, exit or access my unit that everything is fine. Thank you you uhaul, from a satisfied customer Nancy Slattery. Florida
Nancy Slattery-CoughlinYou guys are awesome!
Dawn HobbsJobean Storage is a great place! This was not the original assigned drop off location, Englewood Market was the original location and the man there would not take it due to a U-Haul mistake. Please U-Haul, fix your scheduling problems!!
Robert CraigoSuch an easy experience! Thank you!
Pamela JohnsonThere was no where to park
Paul DavisFriendly, knowledgeable and economical. Wouldn't change anything!
dianna bakerGreat service.freindly and helpful. Truck was very clean.
ROBERT HATTWAYGreat experience, from beginning to end. The crew at El Jobean was courteous, receptive, and very helpful. Been using U-Haul off and on for over 30 years, including a cross country move, have yet to have a bad experience. Used a competitor once; vowed never again. Thanks U-Haul!
brook amosWoman at the counter very personable.
Dominick PIpitoneThank you!
Jane OsborneGreat service
Alexander ScotlandNeed a larger sign on El Jobean Rd.,
Mark PoyantThe location is close by and the service was great.
MICHAEL CRANDALLShelby was truly amazing. She was well informed about all the models available and was able to easily handle my issues in a very timely manner with a simple smile. I was kind of a pain in the butt but I left with a smile of my own thanks to her. Give that girl a raise!
DANIEL HATCHThis was our second drop off at this location and we cannot say enough nice things about the staff and facility. Ashley was so friendly, professional, knowledgable and hardworking. Chris even offered to help us back into a tight spot. We had a wonderful experience and would definitely use Jobean Storage again. Many thanks! Charles and Bonnie Overcash
Charles OvercashDefinitely a 5star rating !
Kurt VierthalerThe staff was extremely friendly and accommodating. Jobean had the best rates for auto storage. I highly recommend Jobean and would use then again.
Gregory Olkowski | Overall Experiencejimmy alway take care of me , very happy
Frank KayThanks for your help/service! Great experience :)
DOUGLAS MARKERFrom how the staff at this location handled everything I don't think there is any room for improvement they did a great job
Mike AliottaDon't change a thing, very friendly and east to access.
RONALD HORNNice people, very helpful.
Tom McVeyThis is an open storage business. It’s VERY run down. Not impressive at all! Junky cars and boats parked all around. There was an old key return box on the open gate that’s all busted up. The box by the storage office door doesn’t really look like that’s where you’re supposed to drop the key off. This business is pretty much hidden off the highway. They’ve only got one little “sidewalk” sign out. You need a bigger sign…and some maintenance work…
JEFFREY BATESN/A
Mark CoferNo improvements needed
ROBERT HENDERSONnothing
Jack PowerJimmy was a pleasure to work with. He got me taken care of quickly and on the road.
DICK AUSTINGood availability and friendly staff. Jimmy went above and beyond to get my rental taken care of, despite the fact that he was dealing with a power outage at the office and had to process my rental on his smartphone. Great customer service.
steve evansFriendly staff. Prompt service.
mark prebonichExcellent staff, very friendly and helpful!
Brent Mullins | Overall ExperienceThis storage facility is an amazing place. The staff and owners are truly awesome. They couldn’t be any better. We will definitely use their facility again when needed in the future. Jimmy and Lucinda were such a pleasure to work with.
Cindy Burgess | Overall ExperienceEasy to deal with and friendly staff
Robert Gray | Overall ExperienceThis is the best storage place i have used. The lady at the desk is awesome and very helpful, with every visit i had to my storage unit. Thanks for the great experience!
Austin Combs | Overall ExperienceI stored my 20 foot aqua sport there. It’s survive the hurricane five thumbs up.
Jack Hansen | Overall ExperienceGreat service
Anthony Ruckel | Overall ExperienceNot happy with: Someone continuously putting a space marker written on a concrete paver on the tongue of my new power coated trailer inviting scratches on the finish! It wasn’t your property, don’t put anything on it; Also, not happy with the fact your establishment had the ability to prorate my move in date, but have absolutely no consideration for the move out date. It isn’t like you won’t rent a parking spot the next day is someone pays for it … double dipping in that instance.
Jeffery Brown | Overall ExperienceAlways enjoyed the staff. Easy access to my units. I was a pleasure.
NICK SAVAGE | Overall ExperienceGreat place with great people. We would choose this facility again if the need comes up.
Earl Kirkpatrick | Overall ExperienceThe lot could have been mowed more often.
Thomas Farley | Overall Experienceon list for garage please get me one
Charles Carroccia | Overall ExperienceIt was easy with in and out access as I needed it. I would use this facility again.
CHRIS BARKYOUMB | Overall ExperienceGreat service thanks
Alan Grattidge | Overall ExperienceFacility was located very close to the Marina that we use
James Kirklin | Overall ExperienceJamie the manager was awesome, nice and super helpful.
Dirk Sauer | Overall ExperienceI was very happy with the storage & plan on keeping them in mind for my next move.
Karen Ellis | Overall ExperienceVery convenient!
Larry Carlson | Overall ExperienceWeed eater sliced side wall on new truck tire.
charles butsch | Overall Experienceno problem whatsoever just an older facility
ANDREE LANGLOIS | Overall ExperiencePeople in office always willing to help , always have a smile and very helpful . Ty
JODIE AND JEFF CONGDON | Overall ExperienceGreat place will use again when I purchase another RV
CLINT WOODS | Overall ExperienceFriendly staff, storage room clean
Privacy Request | First Impressionsstaff was friendly, got our unit quickly.
Privacy Request | First ImpressionsGood.
Privacy Request | First ImpressionsGood.
Privacy Request | First ImpressionsVery accommodating.
Privacy Request | First ImpressionsCalled and left three messages and never got a response
Privacy Request | First Impressions