Stunning. The Suspension on the FORD Moving Truck was SUPURB. I thought I was driving a Rental Car. Almost ZERO Existing Damage to the VAN, it was Like New, and the Interior and Sterio was outstanding for a Utility Truck. This was a Joy to Drive. Great Work U-Haul...Robert K.
Customer Reviews for JMR Pack & Ship
(Distribuidor de U-Haul del vecindario)
Las Vegas, NV 89120
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: 9 a. m. - 12 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very good customer service.Colleen B.
El cliente no dejó un comentario.Neil C.
Tami and Terry are the best always professional and there when neededDaniel B.
El cliente no dejó un comentario.CECILIA J.
El cliente no dejó un comentario.William C.
El cliente no dejó un comentario.Dawn O.
This place is just very convenient..get what you need and get on with your day..thanks guys for being the great.much appreciated. The soto family..I used this location 5times..gets better and easier every timeElvis S.
Lady at counter was very helpful and friendly. I was in and out quickly. Nice location. Convenient.KURT ANDREW S.
El cliente no dejó un comentario.Elizabeth D.
Friendly honest on time good peopleMahmooda Q.
Driving the cargo van was a blast. Highly recommend.JESSE B.
El cliente no dejó un comentario.BRUNO PHILIP C.
El cliente no dejó un comentario.JAMES ANTHONY J.
El cliente no dejó un comentario.Joseph B.
Upon receiving the cargo van, it was parked poorly from past renter. I did a through inspection before taking off and noticed the cargo space was completely dirty. Left over container , trash and dolly from previous renters were all over the cargo. On top of that. There was barely any gas in it. Thankfully I didn't use much so I didn't have to replace it with any.Konesha B.
Always a pleasureMICHAEL W.
El cliente no dejó un comentario.TIMOTHY MICHAEL H.
El cliente no dejó un comentario.Sally M.
El cliente no dejó un comentario.XIUFENG W.
El cliente no dejó un comentario.ROBERT L.
El cliente no dejó un comentario.Larry W.
El cliente no dejó un comentario.KIMBERLY E S.
The owners were a tremendous help! My girlfriend and I needed a last minute rental for our stay and the truck helped us get around with our luggage.ANTHONY M.
I book and received confirmation for a different location only to find out later when trying to pick up the truck the location changed. Also there were no furniture Mattes available or dollys. Again all of which was confirmed after scheduling the truck days prior. The pickup locations were helpful and flexible and I truly appreciate them for all of their assistance given the circumstances.ERIC LEE G.
I had arranged for drop off at another location but some how it was switched to the same as the pick up location. I dropped the truck at a location near my new home but was called the next day from saying I had to come pick up the truck and drive it back to the pick up place or else I would be charged $300. I had to drive the truck back and pay mileage fees because of this mess up. The truck was filthy and smelled of smoke an body odor. Never again uhaul.michael P.
El cliente no dejó un comentario.michele P.
The truck was just dirty that's all, but perfect service . Glad I wentJOHNNY S.
El cliente no dejó un comentario.KAYLA C.
No improvementsCrystal M.
I forget the gentleman's name who helped us but he was awesome! Thank you !!Jackson M.
El cliente no dejó un comentario.DOUGLAS R.
Very nice. Excellent customer service. Clean truck. Reachable. If I I could give them 10 stars I would.valiente L.
El cliente no dejó un comentario.DARLENE B.
El cliente no dejó un comentario.Richard D.
El cliente no dejó un comentario.DAWIT B.
Vehicle was not clean. Sounded like it was going to break down while driving. Not great on pickup or drop off. No one was there. Also got charged twice? And got charged for moving blankets even tho there were not any to give me. And I called and they said they would take the charge for blankets off.Benjamin H.
El cliente no dejó un comentario.JOHN MATTHEWS G.
El cliente no dejó un comentario.JOSEPH WILLIAM L.
Not much Tammy and Terry do a fantastic job always accommodating always very nice to work withHOMER L S.
El cliente no dejó un comentario.RICHARD T.
El cliente no dejó un comentario.Steven A.
El cliente no dejó un comentario.James H.
El cliente no dejó un comentario.Steven A.
JMR Pack and ship were excellent. The move was smooth and easy. Dealing with the U-haul nation organization was asbismal at best. Twice U-haul cancelled my order and it cost me an additional $1,500. in apartment rent. Then, when I scheduled again, U-haul cancelled me again. JMR Pack and Ship helped me when I needed help, the national people, not so much.david B.
It was a good experience. Fast and friendly!Patricia O.
El cliente no dejó un comentario.Jean Z.
El cliente no dejó un comentario.hector B.
El cliente no dejó un comentario.Victor A.
The man behind the counter was extremely rude when I picked up the vehicle and when the vehicle was dropped off.DOROTHEA ANNETTE M.
El cliente no dejó un comentario.Conrado T.
El cliente no dejó un comentario.Mark H.
Truck had trash behind the seats, dirty......MICHELLE LYNN Y.
El cliente no dejó un comentario.DANIEL B.
El cliente no dejó un comentario.RONALD BAUTISTA R.
JMR is our favorite Uhaul dealer, it's as easy as going to your neighbor!Win C.
The man that runs this location was incredibly sexist. I was having issues starting the truck, and he had asked me if I was putting the key in the correct slotâ€¦ When I said I knew how to turn on a car, he then said â€œIf I go out there and immediately turn that thing on, I'm going to slap you,â€ then asked to see my roots to check if I was blonde. Once out at the truck he asked to see how I was doing it, so I showed himâ€" unable to turn it on. He then got in the cab of the truck, where my two male friends were sitting and waiting, turned it on almost immediately and then leaned to them, mouth full of dip, and said â€œwomen, am I right?â€. If this man was okay showing this kind of behavior around two men, I'm afraid to see how he would have treated me had I been alone. I would not recommend this location to any of my friends because of the treatment I received and the level of discomfort it caused.McKenna B.
Let customer know they need an emergency contact to answer their phone to expedite the reservationvincent S.
Tami was very kind and helpful and I'd highly recommend this location.Max W.
Everything was greatWilliam S.
Inside cab was not clean. In the cab was a used water bottle, used face mask on floor, empty food wrappers. The worst was a used bandaid that had blood on it. I am very unhappy!Veronica J.
The location inside could had been A LOT cleaner, but checking out the vehicle took little time.Norman P.
El cliente no dejó un comentario.Maria T.
El cliente no dejó un comentario.Micheal H.
El cliente no dejó un comentario.SCOTT J K.
El cliente no dejó un comentario.KELLY ANN B.
very professionalMichael N.
Was Great ðŸ‘ROBERT GEORGE S.
Great experience. 1000 times better than your Decatur and Oakey location. This location on Pecos was really great.MICHAEL R H.
Tammy was exceptional and very professional and friendly!!Brandon F.
El cliente no dejó un comentario.Greg S.
I was very disappointed upon picking up my vehicle. Neither the furniture pads nor the dolly were in the truck when I went to pick it up. I was on a tight schedule that day and it was very inconvenient for me to have to call the uhaul customer service line, which took 2 hours to get to a representative, and then have to drive 50 minutes round trip to pick up the dolly and furniture pads from another location. Not only were these things missing, but also the truck had not appeared to be cleaned or simply swept. I received a call the day before my pickup date, which was very much appreciated, that confirmed the dolly and furniture pads would be in the truck. I also appreciate the uhaul customer service representative helping me figure out where to go and how to proceed to get what I needed, but nonetheless this is extremely unprofessional for a business to not have anything prepared or cleaned when it was ordered over a month in advance.Parisun S.
El cliente no dejó un comentario.STANLEY SCOTT A.
El cliente no dejó un comentario.Tyrone S.
El cliente no dejó un comentario.Shannoah M.
El cliente no dejó un comentario.CHASE GRIMM TOMA C.
El cliente no dejó un comentario.LARRY RUBEN J.
El cliente no dejó un comentario.DAWN MARIE R.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.LOUIS ALLEN L.
El cliente no dejó un comentario.Francis P.
The padlock was hard to unlock. Not impossibleCONNOR COLBY R.
The customer service at this location was OUTSTANDING! Such amazing people to work with, I highly recommend them! So personable and made the whole experience so easy! Please make sure these wonderful people get what they deserve. Thank you so much! Matthew and Elizabeth HuberMATTHEW GORDON H.
Very quick and efficient. In and out in 15 minutes. Drop off was equally easy.Paul R.
El cliente no dejó un comentario.PAUL ALEXANDER H.
Was a nice and easy process thank youRODNEY M.
El cliente no dejó un comentario.MICHAEL DEFORD R.
El cliente no dejó un comentario.KATHRYN L M.
El cliente no dejó un comentario.DAKOTA JAMES S.
Great service. Very friendly and knowledgeable. I will be using them again.Brittney C.
for one it was all muddy from top to bottom had to take it to car wash before putting my car on trailer and then they told me $54.95 per day and when I pick-up $819.00 because was dropping off trailer in Kansas City ,MO .transfer fee $596.20 this so so wrong! I got rob from U-HaulBrad W.
El cliente no dejó un comentario.CINDY O.
Prompt, friendly and professional place.Leilani G.
I was impressed that the owner waited for me to show up. It was Saturday and I hadn't looked at his hours before I phoned corporate to ask for a later pickup. He was friendly and helpful, in spite of me delaying his weekend.Mark P.
Keep doing what you're doing!DAVID R.
When I returned vehicle JRM as very considerate to the issue Both my wife and I had to experienced driving in vehicle with out air conditioning in over 108 temperature and inform them of engine light was on and air conditioner was not working. I had no issues returning vehicle under the contract I signed.HENRY H.
El cliente no dejó un comentario.MARGIE IRENE M.
El cliente no dejó un comentario.Deep H.
The attendant saw me pull up with my rental and checked it in then and there. I was there less than 5 minutes. Great service.Rodney T.